Connecting SumUp as a Payment Provider
5 min read
Connect SumUp as a payment provider to accept credit and debit card payments from your customers. Using SumUp you can accept payments online, or in-person using a POS card reader.
- From March, 2024 an improved SumUp experience for online payments is available to connect. This includes new features, like the ability to issue refunds directly from your Wix dashboard.
- For existing SumUp users, you can connect the new SumUp integration to join the new experience for online payments.
- Please note that in-person (POS) payments are not supported with the new experience, so if you wish to continue using your SumUp card reader, keep your current POS connection enabled.
General Info | |
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Supported countries | Austria, Belgium, Brazil, Bulgaria, Cyprus, France, Germany, Ireland, Italy, Latvia, Luxembourg, Malta, Netherlands, Norway, Poland, Slovakia, Slovenia, Spain, Switzerland and United Kingdom |
Supported payment methods | Credit / debit cards and POS. Additional payment methods are available in selected locations: iDEAL (Netherlands), Bancontact (Belgium), Boleto (Brazil), P24 (Poland) and EPS (Austria) |
Accepted currencies | EUR, GBP, CHF, PLN, NOK, BGN, BRL Note: The currency used in your Wix account must match the currency used in your SumUp account. If the currencies do not match, the transactions may be declined. Learn how to change your currency |
Transaction fees | Vary by location Online payments from 1.95% per transaction Card reader transactions from 0.9% per transaction |
Managing your account | For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, visit SumUp |
In this article, learn about:
Connecting SumUp
- Go Accept Payments on your site's dashboard.
Tip: Check your business location at the top right. If incorrect, click the drop-down menu to change it. - Click See More Payment Options.
- Click See Options next to Third-Party Credit / Debit Card Providers.
- Click Connect next to SumUp.
- Depending on whether you are creating a new SumUp account or have an existing one, follow the instructions:
Have an account
Don't have an account
Connecting SumUp for POS
- Go Accept Payments on your site's dashboard.
Tip: Check your business location at the top right. If incorrect, click the drop-down menu to change it. - Click See More Payment Options.
- Click See Options next to Point of Sale.
- Click Connect next to SumUp.
- Depending on whether you are creating a new SumUp account or have an existing one, follow the instructions:
Have an account
Don't have an account
Managing SumUp payment methods
- Go to Accept Payments in your site's dashboard.
- Click Manage next to SumUp.
- Use the toggles to enable or disable your SumUp payment methods, such as POS payments.
Connecting new SumUp experience for existing users
- Go to Accept Payments in your site's dashboard.
- Click See More Payment Options.
- Click See Options next to Third-Party Credit / Debit Card Providers.
- Click Connect next to SumUp.
Tip: For POS users, make sure the POS payments toggle is enabled in your existing SumUp connection before you switch. Learn how to manage your SumUp payment methods. - Click Yes, Switch in the pop-up.
- Enter your API Key.
- Click Connect.
Note: For POS users, you'll now have 2 active payment options in your Accept Payments page: 1 for online card payments and 1 for POS payments.
FAQs
Click a question below to learn more about accepting payments.
How can I use SumUp for in-person (POS) payments?
How can I tell if a payment method is active?
Is my currency supported?
What is a minimum payment amount?
Can I offer recurring payments?
How do I get my payouts?
My customers' payments are being declined. What can I do?
Why can’t I connect my desired payment provider?
Do I need to upgrade my site to accept payments?
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