Billing and Subscriptions

Cancel your subscription

You can cancel a subscription from Apple, or a subscription you purchased in an app, directly in the App Store on your device.

Request a refund

App Store and iTunes Store purchases may be eligible for a refund. To request one, click the link below, sign in, and select "Request a refund."

View your purchase history

You can find a history of the apps, subscriptions, and media you bought from the App Store and iTunes Store.

Manage your payment information

View and update your payment methods or update your billing information.

If you're unable to make purchases

Learn what to do if your payment is declined, you're unable to make purchases in the App Store or iTunes Store, or you can’t download or update apps.

Confirm billing charges

If you don't recognize a charge from Apple, learn how to look up your purchase history and verify charges. 

Set up your child's device

Help your child sign in to Apple devices with their Apple Account, create a device passcode, and use Family Sharing to access purchased apps and content.

Access purchases across all your devices

After you sign in with your Apple Account, you can redownload your previously purchased apps and music.

Get help with Apple Account

If you need help with your Apple Account and password, or to regain access to a locked account, start here.

About the Payment Services Directive

In Europe, you might be asked to authenticate purchases or changes to your billing information with your bank or card issuer.

Learn about billing in Europe

Get Support

We can help you find the best support options.