Last updated: April 18, 2023

This Privacy Policy for Stripe Media Services includes important information about your personal data and we encourage you to read it carefully.

Welcome

Stripe cares about the security and privacy of the personal data that is entrusted to us.

This Privacy Policy for Stripe Media Services (“Media Privacy Policy”) describes the “Personal Data” that we collect about you in connection with various media products and services that link to this Media Privacy Policy, including how we use it, how we disclose it, your rights and choices, and how you can contact us about our privacy practices. This Media Privacy Policy, also outlines your data subject rights that may apply under applicable data protection law.

“Stripe”, “we”, “our” or “us” means the Stripe entity responsible for the collection and use of personal data under this Media Privacy Policy.

“Personal Data” means any information that relates to an identified or identifiable individual, and can include information about how you engage with our Media Services (e.g. device information, IP address).

“Media Services” means the products and services that Stripe indicates are covered by this Media Privacy Policy.

“Sites” means websites that Stripe indicates are covered by this Media Privacy Policy. Collectively, we refer to Sites and other services covered by the Media Privacy Policy as “Media Services”.

1. Personal data that we collect and how we use and disclose it

See Section 3 below for further information on the legal bases which we rely on for using (processing) your Personal Data.

a. Personal Data That We Collect

When you visit our Media Services, we generally receive your Personal Data either from you providing it to us or through our use of cookies and similar technologies. Depending on the Media Service, we may process some or all of the following Personal Data:

• Forms. When you choose to fill in a form on our Media Services or on third party websites featuring our advertising (e.g. LinkedIn or Facebook), we will collect the information included in the form, usually your contact information and other information provided by you in connection with that form related to our Media Services.
  
• Cookies. When you visit our Sites, we will receive your Personal Data through our use of cookies and similar technologies. Please see the cookie disclosure and Cookie Policy on the relevant Site for more information.
  
• Contact information. When you purchase products or services from us, we will collect your contact information, including your name, phone number, shipping address, and email address.
  
• Account. If you create an account on our Media Services, we will collect your username, password, email address, and other information provided by you on your profile. We will also collect the actions you take on the site (such as resetting your password) and other related information (such as log and usage data).
  

b. How We Use and Disclose Your Personal Data

Depending on the Media Service, we use and disclose your personal data in the following ways:

• Delivering products and services. We will use your Personal Data in the delivery of our Media Services. For example, if you order a book or magazine from us, we will use your contact information to ship the book or magazine to you. Also if you set up an account on our Media Services, we will use that information to manage and maintain your account.
  
• Communications. We may communicate with you using the contact information we have about you (e.g. using email, phone, text message or videoconference) to provide information about our Media Services and our affiliates’ services, invite you to participate in our events or surveys, or otherwise communicate with you for marketing purposes, provided that we do so in accordance with applicable law, including any consent or opt-out requirements. For example, when you submit your contact information to us or when we collect your business contact details through our participation at trade shows or other events, we may use the information to follow-up with you regarding an event, send you information that you have requested on our products and services and include you on our marketing information campaigns.
  
• Personalization. We use information about you that we gather from cookies and similar technologies to measure engagement with the content on the Sites, to improve relevancy and navigation, to personalize your experience (e.g. relevant geography) and to tailor content about us and our Media Services to you.
  
• Improving and Developing our Services. We use analytics on our Sites to help us analyze your use of our Sites and Media Services and diagnose technical issues. We also use the Personal Data we collect to improve our Media Services and to develop new Media Services and support our efforts to make them more relevant to you and more useful.
  
• Advertising. As allowed by law, we use and disclose Personal Data collected with others so that we may advertise and market our Media Services to you. Subject to applicable law (including subject to any consent requirements), we may advertise our Media Services to you through interest-based advertising and emails, and seek to measure the effectiveness of our ads. Stripe does not sell or share Personal Data to others for their marketing purposes. If you choose to submit Personal Data to us to participate in an offer, program or promotion, we will use the Personal Data you submit to administer the offer, program or promotion.
  
• Harm Prevention and Security. We collect and use Personal Data to help us to detect and manage bad actors across our Media Services and otherwise seek to secure our Media Services and other services against unauthorized access, use, modification or misappropriation of Personal Data, information and property. We may collect information from you, and about you, from third parties. For example, to protect our Media Services, we may receive information from third parties about IP addresses that malicious actors have used. Learn more.
  
• Compliance with Legal Obligations. We use Personal Data to meet our contractual and legal obligations.
  

2. Personal data disclosure

In addition to the ways described above, we may disclose Personal Data in the following ways:

• Stripe Affiliates. We may disclose Personal Data with other Stripe affiliated entities. When we disclose with these entities, it is for purposes identified in this Media Privacy Policy.
  
• Service Providers or Processors. In order to provide Media Services to you and to communicate, market and advertise our Media Services, we will rely on others to provide us services. Service providers (also known as “processors”) provide a variety of critical services, such as hosting (storing and delivering), analytics to assess the speed, accuracy and/or security of our Media Services, shipping, customer service and subscription management. We authorize such service providers to use or disclose the Personal Data to perform services on our behalf and to comply with applicable legal requirements. We require such service providers to contractually commit to protect the security and confidentiality of such Personal Data. Our service providers are predominantly located in the European Union, the United States of America and India. Learn More.
  
• Others with Consent. In some cases we may not provide a service, but instead refer you to, or enable you to, others to get services. In these cases, we will disclose the identity of the third party and the Personal Data that will be disclosed with them, and seek your consent to disclose the information.
  
• Corporate Transactions. In the event that we enter into, or intend to enter into, a transaction that alters the structure of our business, such as a reorganization, merger, sale, joint venture, assignment, transfer, change of control, or other disposition of all or any portion of our business, assets or stock, we may disclose Personal Data with third parties in connection with such transaction. Any other entity which buys us or part of our business will have the right to continue to use your Personal Data, but subject to the terms of this Media Privacy Policy.
  
• Compliance and Harm Prevention. We disclose Personal Data as we believe necessary: (i) to comply with applicable law, (ii) to enable payments; (iii) to enforce our contractual rights; (iv) to secure or protect the Media Services, rights, privacy, safety and property of us, you or others, including against other malicious or fraudulent activity and security incidents; and (v) to respond to valid legal requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, which may include authorities outside your country of residence. Please note that we do not monitor forums for disclosure of Personal Data by others, if you need assistance, please contact us as identified below.
  

3. Legal basis for processing personal data

We rely upon a number of legal grounds to enable our processing of your Personal Data in connection with our Media Services.

a. Contractual and Pre-Contractual Business Relationships. We process Personal Data for the purpose of entering into business relationships with you and to perform the respective contractual obligations that we have with you. Activities include:

• Creation and management of accounts and account credentials;
  
• Accounting, auditing, and billing activities (as applicable); and
  
• Processing of payments, including fraud detection and prevention, optimizing valid transactions, communications regarding such payments, and related customer service (as applicable).
  

b. Legal Compliance. We may process your Personal Data in order to comply with laws associated with the identification and reporting of illegal and illicit activity.

c. Legitimate Business Interests. Where allowed under applicable law, we rely on our legitimate business interests to process your Personal Data, including the following:

• Determine eligibility for and offer other Stripe products and services;
  
• Respond to inquiries, send service-related notices and provide customer support;
  
• Promote, analyze, modify and improve our Media Services, systems, and tools, and develop new products and services, including reliability of the Media Services;
  
• Manage, operate and improve the performance of our Media Services by understanding their effectiveness and optimizing our digital assets;
  
• Analyze and advertise our Media Services;
  
• Conduct aggregate analysis and develop business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of, our business;
  
• Disclose Personal Data with third party service providers that provide services on our behalf and business partners which help us operate and improve our business;
  
• Enable our network and information security, including our Media Services; and
  
• Disclose Personal Data among our affiliates.
  

d. Consent. We may rely on consent to collect and process Personal Data from time to time. When we process Personal Data based on your consent, you have the right to withdraw your consent at any time without affecting the lawfulness of processing based on such consent before the consent is withdrawn.

4. Your rights

You may have choices regarding our collection, use and disclosure of your Personal Data:

a. Opting out of receiving electronic communications from us

If you no longer want to receive marketing-related emails from us, you may opt-out via the unsubscribe link included in such emails or as described here. We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out of receiving marketing-related emails from us, we retain the right to communicate to you regarding the services you receive (e.g. support and important legal notices).

b. Your data protection rights

Depending on your location and subject to applicable law, you may have the following rights:

• The right to request confirmation of whether Stripe processes Personal Data relating to you, and if so, to request a copy of that Personal Data;
  
• The right to request that Stripe rectify or update your Personal Data that is inaccurate, incomplete or outdated;
  
• The right to request that Stripe erase your Personal Data in certain circumstances provided by law. Learn More;
  
• The right to request that Stripe restrict the use of your Personal Data in certain circumstances, such as while Stripe considers another request that you have submitted (including a request that Stripe make an update to your Personal Data);
  
• The right to request that we export your Personal Data that we hold to another company, where technically feasible;
  
• Where the processing of your Personal Data is based on your previously given consent, you have the right to withdraw your consent at any time;
  
• Where we process your information based on our legitimate interests, you may also have the right to object to the processing of your Personal Data. Unless we have compelling legitimate grounds or where it is needed for legal reasons, we will cease processing your information when you object. Learn More.
  
• The right not to be discriminated against for exercising these rights; and/or
  
• The right to appeal any decision by Stripe relating to these rights.
  

You may have additional rights regarding your Personal Data under applicable law. For example, see Jurisdiction-specific provisions section under California below.

c. Process for exercising data protection rights

To exercise your data protection rights please see Stripe Privacy Center.

d. Applicable entities involved

The Stripe entity responsible for your data will depend on your location and the Stripe Media Service you use with us. For most of our services, it is either Stripe, Inc., the US parent company operating under US law, or Stripe Payments Europe, Limited (“SPEL”), an Irish company operating under Irish law, the data controller responsible for Personal Data collected and processed in relation to Stripe Media Services.

If you are a resident of the EEA or we have identified SPEL as your data controller, and believe we process your information within the scope of the General Data Protection Regulation (GDPR), you may direct your complaints to the Irish Data Protection Commission if you are unhappy about our privacy practices.

e. Jurisdiction-specific provisions

• United States - California. If you are a consumer located in California, we process your personal information in accordance with California law (e.g. the "CCPA"). For specific details, please see here. Stripe uses cookies, including advertising cookies, as described in our Cookie Policy.
  
  • Your Rights and Choices. As a California consumer and subject to certain limitations under the CCPA, you have choices regarding our use and disclosure of your personal information (learn more about data subject rights metrics). In addition to the above rights (see here), please note these other California-specific rights:
    
  • Exercising the right to know: You have a right to request additional information about the categories of personal information collected, sold, disclosed, or shared; purposes for which this personal information was collected, sold, or shared; categories of sources of personal information; and categories of third parties with whom we disclosed or shared this personal information.
    
  • Exercising the right to opt-out from a sale: We do not sell “Personal Information” as defined by the CCPA and have not done so in the past 12 months.
    
  • Exercising the right to limit the use or sharing of Sensitive Personal Information: we do not sell or disclose Sensitive Personal Information as defined by the CCPA and have not done so in the past 12 months. Learn more about our collection and use of Sensitive Personal Information here.
    
  • Right to opt-out of sharing of cross-context behavioral advertising. Learn more here and here.
    
  • To submit a request to exercise any of the rights described above, please contact us using the methods described in the Contact Us section below. We will verify your request by asking you to send it from the email address associated with your account or requiring you to provide information necessary to verify your identity, including name, address, transaction history, photo identification, and other information associated with your account.
    
  • You may designate, in writing or through a power of attorney, an authorized agent to make requests on your behalf to exercise your rights under the CCPA. Your agent may submit a request on your behalf by contacting us using the methods described in the Contact Us section below. We may still require you to directly verify your identity and confirm that you provided the authorized agent permission to submit the request.
    
  • Do Not Track and signals. Learn more about how we honor “do not track” and other signals.
    

5. Security and retention

We make reasonable efforts to provide a level of security appropriate to the risk associated with the processing of your Personal Data. We maintain organizational, technical and administrative measures designed to protect Personal Data covered by this Media Privacy Policy against unauthorized access, destruction, loss, alteration or misuse. Personal Data is only accessed by a limited number of personnel who need access to the information to perform their duties. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure.

We retain your Personal Data as long as we are providing the Media Services to you or our Business Users (as applicable) or for a period during which we reasonably anticipate providing the Media Services. In cases where we keep Personal Data, we do so in accordance with any limitation periods and records retention obligations that are imposed by applicable law.

6. International data transfers

Where applicable, Personal Data may be stored and processed in any country where we do business, We may transfer your Personal Data to countries other than your own country, including to the United States. These countries may have data protection rules that are different from your country. When transferring data across borders, we take measures to comply with applicable data protection laws related to such transfer. Officials (such as law enforcement or security authorities) in those other countries may be entitled to access your Personal Data. Where applicable law requires a data transfer legal mechanism, we use one or more of the following: if you are located in the European Economic Area (“EEA”), UK or Switzerland, please see Stripe Privacy Center for more information. Where applicable law requires a data transfer mechanism, we use one or more of the following: EU Standard Contractual Clauses and/or UK International Data Transfer Addendum with a data recipient outside the EEA, UK or Switzerland, or other alternative legal methods available to us under applicable law.

7. Updates and notifications

We may change this Media Privacy Policy from time to time to reflect new services, changes in our Personal Data practices or relevant laws. The “Last updated” legend at the top of this Media Privacy Policy indicates when this Media Privacy Policy was last revised. Any changes are effective when we post the revised Media Privacy Policy on the Media Services. To the extent permitted by law, we will provide you with disclosures and alerts regarding the Media Privacy Policy or Personal Data collected by posting them on the Media Services.

8. Contact us

If you have any questions or complaints about this Media Privacy Policy, please contact us by email, or via this form.