All Systems Operational
United States Inbound Calling Services
Operational
Inbound Calling (SIP) - United States
Operational
Toll-Free calling - Inbound (SIP) - United States
Operational
REST APIs - HTTP Voice - United States
Operational
REST APIs - SIP Voice - United States
Operational
BXML - United States
Operational
United States Outbound Calling Services
Operational
Outbound Calling (SIP) - United States
Operational
Toll-Free calling - Outbound (SIP) - United States
Operational
REST APIs - HTTP Voice - United States
Operational
REST APIs - SIP Voice - United States
Operational
BXML - United States
Operational
United States V2 Application Add On Services
Operational
Call Recording
Operational
Transcriptions
Operational
Text-to-Speech
Operational
CNAM Lookup
Operational
United States Messaging Services
Operational
SMS Messaging (SMPP)
Operational
MMS Messaging (MM4)
Operational
Toll-Free SMS - Inbound
Operational
Toll-Free SMS - Outbound
Operational
International Messaging (HTTP)
Operational
REST APIs - HTTP SMS Messaging
Operational
REST APIs - HTTP MMS Messaging
Operational
Toll Free MMS - Inbound
Operational
Toll Free MMS - Outbound
Operational
International A2P Messaging
Operational
International A2P Platform (SMPP)
Operational
International A2P Platform (HTTP)
Operational
International A2P Messaging Regional Connectivity
Operational
Latin America
Operational
APAC
Operational
Europe
Operational
Middle East & Africa
Operational
Insights
Operational
Messaging Insights Dashboard
Operational
Message Log API
Operational
Number Management Services
Operational
New Number Ordering
Operational
Number Porting
Operational
Inbound Calling - Caller ID Lookup (CNAM)
Operational
Line Feature Management
?
Operational
Phone Number Lookup API
Operational
Call Assure
Operational
9-1-1 Services
Operational
9-1-1 Call Routing Service
Operational
9-1-1 Provisioning Service
Operational
DLR (Dynamic Location Routing)
Operational
Direct Network Connection
Operational
Network Expansion Service (NES)
Operational
Inbound Direct Link Services (DLS)
Operational
Outbound Direct Link Services (DLS)
Operational
Virtual (cloud) Connection Service
Operational
WebRTC
Operational
Support
Operational
Phone Support
Operational
Ticketing Support
Operational
Help Center
Operational
Portals
Operational
Bandwidth App
Operational
Application Platform Dashboard
Operational
9-1-1 Dashboard
Operational
Bandwidth International (fka Voxbone) Portal
Operational
Dominican Republic Calling Services
Operational
Inbound Calling - Dominican Republic (SIP)
Operational
Argentina Calling Services
Operational
Inbound Calling- Argentina
Operational
Outbound Calling- Argentina
Operational
Brazil Calling Services
Operational
Inbound Calling- Brazil
Operational
Chile Calling Services
Operational
Inbound Calling- Chile
Operational
Colombia Calling Services
Operational
Inbound Calling- Colombia
Operational
El Salvador Calling Services
Operational
Inbound Calling- El Salvador
Operational
Panama Calling Services
Operational
Inbound Calling- Panama
Operational
Peru Calling Services
Operational
Inbound Calling- Peru
Operational
Outbound Calling- Peru
Operational
Austria Calling Services
Operational
Inbound Calling - Austria
Operational
Outbound Calling - Austria
Operational
Emergency Calling - Austria
Operational
Belgium Calling Services
Operational
Inbound Calling - Belgium
Operational
Outbound Calling - Belgium
Operational
Emergency Calling - Belgium
Operational
France Calling Services
Operational
Inbound Calling - France
Operational
Outbound Calling - France
Operational
Emergency Calling - France
Operational
Germany Calling Services
Operational
Inbound Calling - Germany
Operational
Outbound Calling - Germany
Operational
Emergency Calling - Germany
Operational
Luxembourg Calling Services
Operational
Inbound Calling - Luxembourg
Operational
Outbound Calling - Luxembourg
Operational
Emergency Calling - Luxembourg
Operational
Netherlands Calling Services
Operational
Inbound Calling - Neatherlands
Operational
Outbound Calling - Netherlands
Operational
Emergency Calling - Netherlands
Operational
Switzerland Calling Services
Operational
Inbound Calling - Switzerland
Operational
Outbound Calling - Switzerland
Operational
Emergency Calling - Switzerland
Operational
Croatia Calling Services
Operational
Inbound Calling - Croatia
Operational
Outbound Calling - Croatia
Operational
Emergency Calling - Croatia
Operational
Greece Calling Services
Operational
Inbound Calling - Greece
Operational
Outbound Calling - Greece
Operational
Emergency Calling - Greece
Operational
Italy Calling Services
Operational
Inbound Calling - Italy
Operational
Outbound Calling - Italy
Operational
Emergency Calling - Italy
Operational
Malta Calling Services
Operational
Inbound Calling - Malta
Operational
Portugal Calling Services
Operational
Inbound Calling - Portugal
Operational
Outbound Calling - Portugal
Operational
Emergency Calling - Portugal
Operational
Slovenia Calling Services
Operational
Inbound Calling - Slovenia
Operational
Outbound Calling- Slovenia
Operational
Emergency Calling- Slovenia
Operational
Spain Calling Services
Operational
Inbound Calling - Spain
Operational
Outbound Calling - Spain
Operational
Emergency Calling - Spain
Operational
Bulgaria Calling Services
Operational
Inbound Calling - Bulgaria
Operational
Outbound Calling - Bulgaria
Operational
Emergency Calling - Bulgaria
Operational
Georgia Calling Services
Operational
Inbound Calling - Georgia
Operational
Czech Republic Calling Services
Operational
Inbound Calling - Czech Republic
Operational
Outbound Calling - Czech Republic
Operational
Emergency Calling - Czech Republic
Operational
Hungary Calling Services
Operational
Inbound Calling - Hungary
Operational
Outbound Calling - Hungary
Operational
Emergency Calling - Hungary
Operational
Poland Calling Services
Operational
Inbound Calling - Poland
Operational
Outbound Calling - Poland
Operational
Emergency Calling - Poland
Operational
Romania Calling Services
Operational
Inbound Calling - Romania
Operational
Outbound Calling - Romania
Operational
Emergency Calling - Romania
Operational
Slovakia Calling Services
Operational
Inbound Calling - Slovakia
Operational
Outbound Calling - Slovakia
Operational
Emergency Calling - Slovakia
Operational
Denmark Calling Services
Operational
Inbound Calling - Denmark
Operational
Outbound Calling - Denmark
Operational
Emergency Calling - Denmark
Operational
Estonia Calling Services
Operational
Inbound Calling - Estonia
Operational
Outbound Calling - Estonia
Operational
Emergency Calling - Estonia
Operational
Finland Calling Services
Operational
Inbound Calling - Finland
Operational
Outbound Calling - Finland
Operational
Emergency Calling - Finland
Operational
Ireland Calling Services
Operational
Inbound Calling - Ireland
Operational
Outbound Calling - Ireland
Operational
Emergency Calling - Ireland
Operational
Latvia Calling Services
Operational
Inbound Calling - Latvia
Operational
Outbound Calling - Latvia
Operational
Emergency Calling - Latvia
Operational
Lithuania Calling Services
Operational
Inbound Calling - Lithuania
Operational
Outbound Calling - Lithuania
Operational
Emergency Calling - Lithuania
Operational
Norway Calling Services
Operational
Inbound Calling - Norway
Operational
Outbound Calling - Norway
Operational
Emergency Calling -Norway
Operational
Sweden Calling Services
Operational
Inbound Calling - Sweden
Operational
Outbound Calling - Sweden
Operational
Emergency Calling - Sweden
Operational
United Kingdom Calling Services
Operational
Inbound Calling - United Kingdom
Operational
Outbound Calling - United Kingdom
Operational
Emergency Calling - United Kingdom
Operational
Canada Calling Services
Operational
Inbound Calling - Canada (SIP)
Operational
Mexico Calling Services
Operational
Inbound Calling - Mexico
Operational
Puerto Rico Calling Services
Operational
Inbound Calling - Puerto Rico
Operational
Outbound Calling - Puerto Rico
Operational
Emergency Calling - Puerto Rico
Operational
Virgin Islands (U.S.) Calling Services
Operational
Inbound Calling - Virgin Islands (U.S.)
Operational
Emergency Calling - Virgin Islands (U.S.)
Operational
Cyprus Calling Services
Operational
Inbound Calling - Cyprus
Operational
Outbound Calling - Cyprus
Operational
Emergency Calling - Cyprus
Operational
Egypt Calling Services
Operational
Inbound Calling - Egypt
Operational
Israel Calling Services
Operational
Inbound Calling - Israel
Operational
Outbound Calling - Israel
Operational
Emergency Calling - Israel
Operational
Jordan Calling Services
Operational
Inbound Calling- Jordan
Operational
Kenya Calling Services
Operational
Inbound Calling- Kenya
Operational
Qatar Calling Services
Operational
Inbound Calling- Qatar
Operational
South Africa Calling Services
Operational
Inbound Calling- South Africa
Operational
United Arab Emirates Calling Services
Operational
Inbound Calling- United Arab Emirates
Operational
Australia Calling Services
Operational
Inbound Calling- Australia
Operational
Outbound Calling- Australia
Operational
Emergency Calling- Australia
Operational
China Calling Services
Operational
Inbound Calling- China
Operational
Hong Kong Calling Services
Operational
Inbound Calling- Hong Kong
Operational
Outbound Calling- Hong Kong
Operational
Emergency Calling- Hong Kong
Operational
India Calling Services
Operational
Inbound Calling- India
Operational
Indonesia Calling Services
Operational
Inbound Calling- Indonesia
Operational
Japan Calling Services
Operational
Inbound Calling- Japan
Operational
Outbound Calling- Japan
Operational
Emergency Calling- Japan
Operational
Malaysia Calling Services
Operational
Inbound Calling- Malaysia
Operational
Philippines Calling Service
Operational
Inbound Calling- Philippines
Operational
Singapore Calling Services
Operational
Inbound Calling- Singapore
Operational
Outbound Calling- Singapore
Operational
Emergency Calling- Singapore
Operational
South Korea Calling Services
Operational
Inbound Calling- South Korea
Operational
Outbound Calling- South Korea
Operational
Thailand Calling Services
Operational
Inbound Calling- Thailand
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Network Maintenance - DFW Data Center
Oct 5, 2024 00:00-06:00 EDT
Bandwidth will be performing network maintenance in our DFW data center. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.
Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.
SMS/MMS Messaging: We advise customers to point their outbound message traffic to our LAX data center to avoid any service disruption.
The following services will not be impacted during the maintenance:
HTTP Voice / Messaging services
Number Ordering / Provisioning / Management API services
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted on Sep 19, 2024 - 14:40 EDT
Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.
SMS/MMS Messaging: We advise customers to point their outbound message traffic to our LAX data center to avoid any service disruption.
The following services will not be impacted during the maintenance:
HTTP Voice / Messaging services
Number Ordering / Provisioning / Management API services
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted on Sep 19, 2024 - 14:40 EDT
Messaging Maintenance - Campaign Provisioning Delays
Oct 7, 2024 00:00-08:00 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS/SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the provisioning of campaign telephone numbers.
Posted on Oct 01, 2024 - 16:28 EDT
Posted on Oct 01, 2024 - 16:28 EDT
Messaging Maintenance - SMS
Oct 8, 2024 02:00-06:00 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound SMS messages.
Posted on Sep 24, 2024 - 10:38 EDT
Posted on Sep 24, 2024 - 10:38 EDT
Messaging Maintenance - Toll-Free MMS/SMS
Oct 9, 2024 23:00 - Oct 10, 2024 03:00 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Posted on Oct 01, 2024 - 16:30 EDT
Posted on Oct 01, 2024 - 16:30 EDT
Messaging Maintenance - SMS
Oct 9, 2024 23:00 - Oct 10, 2024 06:00 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound SMS messages.
Posted on Oct 01, 2024 - 12:12 EDT
Posted on Oct 01, 2024 - 12:12 EDT
Network Maintenance - ATL Data Center
Oct 10, 2024 00:00-02:00 EDT
Bandwidth will be performing network maintenance in our ATL data center. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the ATL data center.
Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the DFW data center.
The following services will not be impacted during the maintenance:
SMS/MMS Messaging
HTTP Voice / Messaging services
Number Ordering / Provisioning / Management API services
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted on Sep 23, 2024 - 12:19 EDT
Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the DFW data center.
The following services will not be impacted during the maintenance:
SMS/MMS Messaging
HTTP Voice / Messaging services
Number Ordering / Provisioning / Management API services
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted on Sep 23, 2024 - 12:19 EDT
Network Maintenance - RDU Data Center
Oct 10, 2024 00:00-02:00 EDT
Bandwidth will be performing network maintenance in our RDU data center. Bandwidth is taking all necessary steps to eliminate impact during the maintenance window.
Number management and provisioning services including searching inventory, viewing orders, placing orders or performing any other portal/API functions will be unreachable at various times throughout the event on the following platforms:
EVS/911 Dashboard, 911 API, CNAM HTTP API
Bandwidth Dashboard
The following services will not be impacted during the maintenance:
Inbound Voice (Origination) Calling
Outbound Voice (Termination) Calling
Emergency (911) Voice Calling
SMS/MMS Messaging
HTTP Voice/Messaging services
For any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted on Sep 24, 2024 - 09:15 EDT
Number management and provisioning services including searching inventory, viewing orders, placing orders or performing any other portal/API functions will be unreachable at various times throughout the event on the following platforms:
EVS/911 Dashboard, 911 API, CNAM HTTP API
Bandwidth Dashboard
The following services will not be impacted during the maintenance:
Inbound Voice (Origination) Calling
Outbound Voice (Termination) Calling
Emergency (911) Voice Calling
SMS/MMS Messaging
HTTP Voice/Messaging services
For any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted on Sep 24, 2024 - 09:15 EDT
Global Data Center Maintenance - China
Oct 11, 2024 08:00-10:00 EDT
Bandwidth will be performing maintenance in our global China Hong Kong data center. During the maintenance, Bandwidth is taking all necessary steps to minimize impact to calls sent through the global data center. Customers sending and receiving calls to the data center via the internet may experience a brief disruption in service. Customers sending and receiving calls to the data center via a direct connection will not observe service disruptions.
Posted on Sep 26, 2024 - 14:07 EDT
Posted on Sep 26, 2024 - 14:07 EDT
Global Data Center Maintenance - Belgium
Oct 11, 2024 14:00 - Oct 12, 2024 02:00 EDT
Update -
We will be undergoing scheduled maintenance during this time.
Oct 01, 2024 - 10:35 EDT
Oct 01, 2024 - 10:35 EDT
Scheduled -
Bandwidth will be performing scheduled maintenance in the global Belgium data center.
As a part of the maintenance, with the intent of minimizing impact to voice services, Bandwidth will be removing voice traffic from the global Belgium data center, redirecting traffic to geo-redundant global data centers. As a result of the traffic removal, customers may observe their voice traffic being routed to/from them through our geo-redundant global data centers. Customers connecting directly to the global Belgium data center may also elect to proactively re-route their traffic to our geo-redundant data centers to avoid any possible disruption to services.
The following services will encounter a brief interruption during the maintenance:
International Number searching, ordering, and porting - Bandwidth App
Messaging - VoxSMS
Legacy Global Portal
Sep 27, 2024 - 08:05 EDT
As a part of the maintenance, with the intent of minimizing impact to voice services, Bandwidth will be removing voice traffic from the global Belgium data center, redirecting traffic to geo-redundant global data centers. As a result of the traffic removal, customers may observe their voice traffic being routed to/from them through our geo-redundant global data centers. Customers connecting directly to the global Belgium data center may also elect to proactively re-route their traffic to our geo-redundant data centers to avoid any possible disruption to services.
The following services will encounter a brief interruption during the maintenance:
International Number searching, ordering, and porting - Bandwidth App
Messaging - VoxSMS
Legacy Global Portal
Sep 27, 2024 - 08:05 EDT
Messaging Maintenance - SMS
Oct 15, 2024 02:00-06:00 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound SMS messages.
Posted on Sep 24, 2024 - 10:39 EDT
Posted on Sep 24, 2024 - 10:39 EDT
Global Data Center Maintenance - Australia
Oct 16, 2024 08:00-10:00 EDT
Bandwidth will be performing maintenance in our global Australia Sydney data center. During the maintenance, Bandwidth is taking all necessary steps to minimize impact to calls sent through the global data center. Customers sending and receiving calls to the data center via the internet may experience a brief disruption in service. Customers sending and receiving calls to the data center via a direct connection will not observe service disruptions.
Posted on Oct 01, 2024 - 09:33 EDT
Posted on Oct 01, 2024 - 09:33 EDT
Messaging Maintenance - Toll-Free MMS/SMS
Oct 16, 2024 23:00 - Oct 17, 2024 03:00 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Posted on Oct 03, 2024 - 08:58 EDT
Posted on Oct 03, 2024 - 08:58 EDT
Network Maintenance - DFW Data Center
Oct 17, 2024 01:00-03:00 EDT
Bandwidth will be performing network maintenance in our DFW data center. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.
Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.
SMS/MMS Messaging: We advise customers to point their outbound message traffic to our LAX data center to avoid any service disruption.
The following services will not be impacted during the maintenance:
HTTP Voice / Messaging services
Number Ordering / Provisioning / Management API services
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted on Sep 23, 2024 - 12:23 EDT
Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.
SMS/MMS Messaging: We advise customers to point their outbound message traffic to our LAX data center to avoid any service disruption.
The following services will not be impacted during the maintenance:
HTTP Voice / Messaging services
Number Ordering / Provisioning / Management API services
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted on Sep 23, 2024 - 12:23 EDT
Global Data Center Maintenance - Germany
Oct 18, 2024 14:00-16:00 EDT
Bandwidth will be performing maintenance in our global Frankfurt Germany data center. During the maintenance, Bandwidth is taking all necessary steps to minimize impact to calls sent through the global data center. Customers sending and receiving calls to the data center via the internet may experience a brief disruption in service. Customers sending and receiving calls to the data center via a direct connection will not observe service disruptions.
Posted on Oct 01, 2024 - 10:28 EDT
Posted on Oct 01, 2024 - 10:28 EDT
Global Data Center Maintenance - Belgium
Oct 18, 2024 14:00-16:00 EDT
Bandwidth will be performing maintenance in our global Brussels Belgium data center. During the maintenance, Bandwidth is taking all necessary steps to minimize impact to calls sent through the global data center. Customers sending and receiving calls to the data center via the internet may experience a brief disruption in service. Customers sending and receiving calls to the data center via a direct connection will not observe service disruptions.
Posted on Oct 01, 2024 - 10:26 EDT
Posted on Oct 01, 2024 - 10:26 EDT
Messaging Maintenance - SMS
Oct 22, 2024 02:00-06:00 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound SMS messages.
Posted on Sep 24, 2024 - 10:40 EDT
Posted on Sep 24, 2024 - 10:40 EDT
Messaging Maintenance - Toll-Free MMS/SMS
Oct 23, 2024 23:00 - Oct 24, 2024 03:00 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Posted on Oct 03, 2024 - 08:59 EDT
Posted on Oct 03, 2024 - 08:59 EDT
Messaging Maintenance - Toll-Free MMS/SMS
Oct 30, 2024 23:00 - Oct 31, 2024 03:00 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Posted on Oct 03, 2024 - 09:00 EDT
Posted on Oct 03, 2024 - 09:00 EDT