Member Resources

Find all your Member Resources in One Place

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Supplemental Benefits

With Sonder Health Plans, you have access to hearing, dental, behavioral health benefits and more. Click the link below to find all of your supplemental benefits and have direct access to all of the vendors handling your benefits.

Please note that you will need to create a unique login for each vendor below in order to access the full spectrum of each member portal. Be sure to save your login information for each member portal somewhere that is easy to access.

vaccine bottle

Important COVID-19 Information

Sonder Health Plans is committed to protecting your health and providing you with timely services for the care you need. As such, we follow all CMS guidelines for providing benefits during a disaster or public health emergency.

We want to make sure you have all the information you need to feel safe and knowledgeable during these trying times.

To stay up to date on the Coronaviurs Panedemic and how you and your loved ones can stay safe, please follow the links below.

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Pharmacy Services

You can select from the links below for any of our pharmacy services downloadables and links. For more details on pharmacy services, please click the button below.

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Find a Document or Form

Looking for something? We’ve put all important documents into one convenient place. Follow the link below to go to our Find a Document or Form and download any pieces you may need.

Grievances & Appeals

Your satisfaction is our priority. You are entitled to submit a grievance when you feel like your care or service is less that excellent. You may also file an appeal if you feel a medical, pharmaceutical or supplemental decision was incorrect.

To find out how to file a grievance of appeal, or to learn how to appoint a representative, you can follow the link below.

Group of Diverse Medical Workers

Clinical Guidelines

Providing you with recommendations and guidelines intended to optimize every member’s care and health. These guidelines are informed by a systematic review of evidence, and an assessment of the benefits and harms of alternative care options.

Keep up to date with important health updates with the link below!

This Month’s Health Highlight – The Flu Vaccine

Utilization
Management
Statement

Sonder Health Plan’s utilization management activities are designed so that they do not provide incentives, financial or otherwise, for the denial, limitation, or discontinuation of covered services by Plan staff or network providers.