Partner dispute: Resolution center

Share your feedback or make a complaint.

Your details

You are

Guest
Partner

Important information

Use this form to complete either the opt-out or the pre-dispute resolution procedure. You can find more info in our Customer Terms of Service.

Confirmation number (optional)

Enter a valid confirmation number

Full name

Enter your full name

Enter your email address Double-check the email address you entered is correct.

Phone (optional)

Is this related to the Digital Markets Act?

No Yes

Subtopic Data portability Other

Choose a subtopic

The Digital Markets Act requires us to report on user feedback in our periodic compliance reports to the European Commission.

By checking this box, you allow us to provide the European Commission with a confidential, non-anonymous summary of your feedback upon request.

Your message

Write a message

Important information

For more info about how we handle complaints at Booking.com, read this Partner Help article.
For any questions or feedback related to our compliance with the Digital Markets Act, submit the form below and select the relevant topic.

Full name

Enter your full name

Enter your email address Double-check the email address you entered is correct.

Phone (optional)

Topic

Choose a topic

Subtopic

Choose a subtopic

Property ID

Enter your property ID Enter a valid property ID

Partner ID (optional)

The Digital Markets Act requires us to report on user feedback in our periodic compliance reports to the European Commission.

By checking this box, you allow us to provide the European Commission with a confidential, non-anonymous summary of your feedback upon request.

Your message

Write a message

Your message was sent. We'll contact you as soon as possible to discuss the issue.

Your message was sent and we've received your feedback or complaint.

Your message was sent and we've received your feedback – it will be reported to our Digital Markets Act Compliance Function.

Message sent. We'll contact you as soon as possible to discuss the issue.

Write down or save your support request ID as you may need it later.

Message was sent!

Your message was sent and we've received your feedback – it will be reported to our Digital Markets Act Compliance Function.

Your message wasn't sent – try again.

Start of dialog content

Verified reviews from real guests.

We have more than 70 million property reviews, all from real, verified guests.

How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

If you booked through us and want to leave a review, please sign in first.

End of dialog content

Su	Mo	Tu	We	Th	Fr	Sa

Suggested for you

All languages

Dispute resolution center

Share your feedback or make a complaint.

Your details

Verified reviews from real guests.

How does it work?

It starts with a booking

Followed by a trip

And finally, a review