Voyado

Let’s meet up in Copenhagen! Once again, we’re excited to participate in Denmark's biggest e-commerce event of the year: E-handelskonferencen, hosted by Dansk Erhverv - Digital Handel 🇩🇰 Stop by our booth for a chat with the Voyado team — we’d love to discuss how to create the best possible customer experience, both online and offline. We’re in great company, as Anja Steensen will be taking the stage to share BESTSELLER omnichannel and loyalty strategy for JACK & JONES. Don’t miss the opportunity to learn about Jack & Jones loyalty concept, which is being rolled out in over 25 countries, integrating 1000 stores with a comprehensive omnichannel approach. 📅 Date: October 10 🕒 Time: 11:00 AM - 11:30 AM 📍 Omnichannel Stage (Øksnehallen) Will we see you there? #ehandelskonferencen

We are beyond excited to officially reveal the incredible companies nominated for our first ever Voyado Awards 🥇! After a year of outstanding dedication, innovation, and success, it’s time to recognize and celebrate the brands that have truly excelled. We proudly present the three nominated companies in our first out of three categories - Best Customer Experience. All winners will be announced at Love Generation event on 26 September at Berns, Stockholm. A huge congratulations to all the nominated companies for their hard work and commitment – this is your moment to shine! H&M, CAIA Cosmetics, Rains Stay tuned - Next week we will reveal the nominated companies for: ✨ Best Loyalty Programme ✨ Success Story of the Year

Loyalty at Dille & Kamille goes beyond transactions; it’s about building lasting relationships rooted in shared values. ☘ Therefore we can't wait to welcome Carlijn Masteling from Dille & Kamille to share how 56% of all their purchases are made by reoccurring customers and how they shaped a loyalty program while staying true to their eco-conscious ethos. Join us at the annual NXT:Commerce Summit in Amsterdam on 7th November, hosted by our lovely partner Ask Phill 🧡

Exciting news from Germany! 🎉 We're down at RETAIL NXT in Frankfurt this week and hosting a keynote with our amazing customer Lakrids by Bülow on "The Sweet Science of Loyalty". Together with Michael Ewald Hansen, CDO of LAKRIDS BY BÜLOW, we’ll explore how they’re mastering customer loyalty through unified commerce and building strong (and sweet) communities across their different store channels globally. 📍Retail NXT, Frankfurt 🗓️ 👉 Connect with the top brands and tech vendors of DACH P.S. We might have 1 extra retail ticket! Reach out if you’d like to join. 🎟️

🚀 Countdown is on for eCommerce Expo in London! 👋 Come join and say hello to the Voyado team. 🗓 18-19 September | Stand J20  🎤 Day 1 at 13:30 | Voyado's Chief Customer Success, Michael Jerlin is presenting on Omnichannel loyalty programmes to watch. 🎟 It’s FREE to attend for retailers and B2B/B2C brands! We hope to see you there! Register below 👇 #ece24 #ecommerceexpo #ecommerceexpo

Exciting Partnership Announcement! 🇳🇱 Voyado is thrilled to officially partner with Wolfpack Agency Amsterdam, an innovative Dutch agency specializing in e-commerce, retail, and customer experience. Together, we're elevating omnichannel retail experiences for joint customers like Joolz, Summum and stichd. This collaboration combines our deep understanding of customer loyalty and insights with Wolfpack's industry expertise, setting the stage for transformative customer journeys. We're excited to see the impact of this partnership in driving exceptional results for brands! Read more about the news here: https://lnkd.in/dmcmCnbf

Heading to eCommerce Expo in London this month? We're hosting evening drinks with our partners on The Rooftop at The Good Hotel on September 18th after day 1 wraps… 👌🏼 Good conversation 🍸 Good drinks 🔥 Good vibes We look forward to seeing you there! Get all of the deets and RSVP, link in comments 👇 Centra Vervaunt Sitoo Ingrid Patchworks

💄 Key takeaways from our Rise & Shine Beauty Retail Breakfast event in London 𝗦𝗠𝗦 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴: Widely successful in the US, SMS marketing holds significant potential in the UK, especially for new product launches and VIP gifting. 𝗟𝗼𝘆𝗮𝗹𝘁𝘆 𝗣𝗿𝗼𝗴𝗿𝗮𝗺𝗺𝗲𝘀: Engaging and rewarding your most loyal customers is crucial. Strategies like purchase gifting, strong referral incentives, and personalised reviews can drive conversion and retention. 𝗣𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗶𝘀𝗮𝘁𝗶𝗼𝗻: In the beauty industry, personalisation is key to customer retention. Tailored messaging and loyalty programs are essential, even as we navigate Google's frequent updates. 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻𝘀: TikTok's influence on consumer behaviour is undeniable, despite lower order values. AI integration, particularly in enhancing customer experiences through AI-driven search, is generating a lot of excitement. Read our blog in the comments below to discover their top insights shared👇

✨ Customer Success Spotlight: Samsøe Samsøe ✨ We’re excited to share how the global fashion brand Samsøe Samsøe is transforming their customer engagement with Voyado! 🚀 With the help of our platform, they saw the following results: ● 24.6% increase in average purchase per customer ● 37.4% increase in average receipt amount ● 121% increase in new contacts By leveraging data-driven personalization and automation, they’ve created more meaningful connections with their customers—and it’s paying off in a big way. Curious about the full story and how you can achieve similar results? 💡 Read the full case: https://lnkd.in/dGrW4ZEB

The latest issue of Retail Radar is here, tackling one of the biggest topics in digital marketing: the future of third-party cookies 🍪. Google has delayed phasing them out—so what does this mean for retailers? In this issue, we explore: ▪ Why third-party cookies are sticking around (for now) ▪ How retailers must adapt to a privacy-first world ▪ Why first-party data is your key to success Working with first-party data to build your customer base is a win-win situation. We have data supporting that smart brands are seeing: 📦 30% lower return rates 💰 25% bigger discounts for loyal customers Make sure to get the insights you need to future-proof your strategy. Don't wait, and don't forget to subscribe!