COLLAGEN: A collaboration manager for software interface agents
We have implemented an application-independent collaboration manager, called Collagen,
based on the SharedPlan theory of discourse, and used it to build a software interface agent
for a simple air travel application. The software agent provides intelligent, mixed initiative
assistance without requiring natural language understanding. A key benefit of the
collaboration manager is the automatic construction of an interaction history which is
hierarchically structured according to the user's and agent's goals and intentions.
based on the SharedPlan theory of discourse, and used it to build a software interface agent
for a simple air travel application. The software agent provides intelligent, mixed initiative
assistance without requiring natural language understanding. A key benefit of the
collaboration manager is the automatic construction of an interaction history which is
hierarchically structured according to the user's and agent's goals and intentions.
Abstract
We have implemented an application-independent collaboration manager, called Collagen, based on the SharedPlan theory of discourse, and used it to build a software interface agent for a simple air travel application. The software agent provides intelligent, mixed initiative assistance without requiring natural language understanding. A key benefit of the collaboration manager is the automatic construction of an interaction history which is hierarchically structured according to the user’s and agent’s goals and intentions.
Springer