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Square Review

Square
Our score: 9.0 User satisfaction: 97%

What is Square?

Square is a point-of-sale (POS) application designed to provide businesses with a reliable and fast POS system. It enables you to take payments using your iOS or Android devices and can be implemented on the counter or on-the-go. The system comes with a free downloadable software plus a Square magstripe reader, allowing payments via debit and credit cards. It also comes with real-time sales and inventory tracker, as well as item management platform.

The easy to set up and simple to use POS is built to help get your staff up and running quickly. It lets you drag and drop items and categories, customize your items grid, and bring popular items front and center. With the system, customers can choose between digital (email or text message) and printed receipts. Its open tickets and split tender feature keep tabs open to let your customers pay when it’s convenient as well as split a tab by cards or take payments multiple ways.

Square gives you the ability to manage inventory such as changing item details like price, name, or quantity in real time. Likewise, it allows you to manage employee access to data with employee passcodes and keep an eye out on who sold and refunded what. Furthermore, Square’s POS system lets your employees clock in and out right at your point of sale. Every transaction is linked to an employee, thereby speeding up reconciling tips and commissions.

You can handle multiple locations from one account, letting you edit your menu, employee timecards, and prices for different locations from anywhere, all through your Square Dashboard. You get reporting functions that can filter reports by employee, location, and POS device, and generate revenue-per-labor-hour reports so that you can see your business’ financial performance.

Square is transaction-based, meaning you will be charged a certain percentage for every tap, dip, or swipe (representing your customer’s payment via credit card or mobile device) in your POS device (tablet or smartphone with Square magstripe reader or POS terminal with Square contactless reader).

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Overview of Square Benefits

Simple and Powerful

Download the free app and easily install it in your device. Its drag and drop functionality provides ease of operation in organizing and moving items, products, and categories. The ticket management feature can keep tickets open to let you create, save, and add to orders with a touch. The ease of use of the software ensures that users instantly implement it right off the bat and immediately reap the benefits.

Paperless Transactions

Undertake quick and paperless transactions by accepting payments using Android and Apple smartphones and tablets. Square also automatically stores digital receipts, manage inventory, and generate sales reports.

Intelligent Reports

Square can generate feedback via intelligent reports and valuable analytics, giving you insights on your operations and help you come up with better business decisions. You get to run your business in real time and keep tab on your sales, customers, and more.

Manage Inventory Anywhere

Simply sign in to your free Square Dashboard from any computer and manage your inventory from anywhere. You can download reports on current inventory, update inventory quantities in bulk, receive daily stock alert email, and quickly import thousands of products with CSV spreadsheets.

Easy Email Marketing

Square can send automated email campaigns for you to help you send more targeted messages at the right time. You can set up welcome emails, birthday offers, and more, to build better customer relationships. The system lets you create new customer profiles at the point of sale to build your directory, and provides customizable email templates and a distribution list that lets you go from idea to sending email campaigns in minutes.

Extensive Integration

Square POS can extend its functionality by seamlessly integrating with dozens of apps for accounting and tax, ecommerce, other POS systems, inventory, invoices, employee management, booking and scheduling, among others. In addition, you can create your own custom apps and solutions for your business with the Square Connect API.

24/7 Support Center

You can contact Square by phone or email for any queries and issues or you can visit its support center which is open round the clock where you can find tons of POS tips, FAQs, articles, guides and videos. There is also a seller community where you can collaborate and learn from your fellow sellers.

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Overview of Square Features

  • Employee management
  • Email marketing
  • Pay, tip, and sign right on your device
  • Invoice sending and tracking
  • Product customization
  • Send receipts via email or text message
  • Discounts and refunds
  • Real-time sales data and history
  • Real-time inventory
  • Reporting and analytics
  • Compatible with POS hardware
  • Customer feedback
  • Customer profiles
  • Integrated payment processing
  • Square API
  • Integrations

Square Position In Our Categories

Since companies have specific business-related needs, it is only practical that they abstain from deciding on an all-in-one, ideal business application. Nevertheless, it would be almost impossible to chance on such a software system even among popular software products. The sensible step to do would be to note down the several important factors which call for a scrutiny like major features, price plans, skill aptitude of the employees, organizational size, etc. Thereafter, you should do the research exhaustively. Browse over these Square evaluations and check out the other software products in your list in detail. Such well-rounded research ensure you keep away from ill-fitting applications and buy the system that delivers all the features your business requires.

Position of Square in our main categories:

TOP 10

Square is one of the top 10 Mobile Payment Apps products

TOP 50

Square is one of the 50 Sales Tools products

Since each company has particular business wants, it is advisable for them to desist from seeking a one-size-fits-all perfect software application. Needless to say, it would be useless to try to find such a platform even among widely used software applications. The smart thing to do would be to jot down the various vital aspects that require consideration such as key features, finances, skill levels of staff members, company size etc. Then, you should do your groundwork thoroughly. Read some Square POS Systems reviews and check out each of the other apps in your shortlist in detail. Such exhaustive groundwork can make certain you weed out ill-fitting applications and choose the solution that offers all the features you require for business success.

How Much Does Square Cost?

Square Pricing Plans:

Free Trial

Square

2.75% per card swipe

Square for Retail

Starts at $60/location/month +2.5% charge + $0.10 per swipe

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What are Square pricing details?

Square Pricing Plans:

Free Trial

Square

2.75% per card swipe

Square for Retail

Starts at $60/location/month +2.5% charge + $0.10 per swipe

Square provides for free its POS app and Reader for Magstripe which plugs into your iOS and Android devices. It charges you 2.75% of the amount of payment of your customer per swipe for Visa, Mastercard, Discover, and American Express. You can also opt to buy for $49 the Reader for Contactless and Chip, which also applies the same charge for every insert/dip of major credit cards or tap of smartphone (mobile payment) of your customer.

If you need more advanced tools, you can upgrade anytime to the Square for Retail plan that offers a monthly subscription. Pricing starts at $60/location per month and 2.5% charge plus $.10 per tap, dip, or swipe.

User Satisfaction

Positive Social Media Mentions 190
Negative Social Media Mentions 5

We realize that when you choose to purchase a POS Systems it’s crucial not only to learn how professionals evaluate it in their reviews, but also to check if the real people and businesses that purchased these solutions are actually happy with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Square reviews across a wide array of social media sites. The information is then presented in an easy to digest way revealing how many people had positive and negative experience with Square. With that information available you will be prepared to make an informed purchasing decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Square?

Square integrates with the following business systems and applications:

  • Vend
  • TouchBistro
  • SuitePOS
  • Aireus
  • Franpos
  • Lavu
  • Weebly
  • Wix
  • WooCommerce
  • BigCommerce
  • GoCentral
  • Square for Magento
  • Ecwid
  • ShipStation
  • 3dcart
  • Drupal Commerce
  • Zen Cart
  • OpenCart
  • Unbound Commerce
  • Mercato
  • Zoho Books
  • Commerce Sync
  • Tax Jar
  • SHOGO
  • Enterpryze
  • Kashoo Accounting
  • ONE UP
  • Xero
  • Intuit QuickBooks Online
  • Sage Live
  • Hurdlr
  • Davo Sales Tax
  • LumaTax
  • Bench
  • Shopventory
  • Stitch Labs
  • MarketMan
  • DEAR Systems
  • DigitalPour
  • Sku IQ
  • Chargify
  • Tave
  • Breezeworks
  • Worksmith
  • Jobber
  • Hiveage
  • 17hats
  • Dubsado
  • invoiceBerry
  • Fresh KDS
  • PeachWorks
  • SimpleOrder
  • BentoBox
  • Homebase
  • When I Work
    Deputy
  • TSheets
  • Humanity
  • ZipRecruiter
  • 7Shifts
  • IFTTT
  • SumAll
  • Control
  • Dor
  • SimpleTix
  • Brushfire
  • TicketSocket
  • Starboard Suite
  • Cognito Forms
  • Jotform
  • Checkfront
  • Schedulicity
  • Acuity Scheduling
  • Wix Bookings
  • Booxi
  • eHealth

Square User Reviews

Square average rating:

Average score
5/5 (29 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

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The most favorable review

Alexandro

PROS: Now I can say that I offer my customers, not just the best items in the market but also peace of mind. They no longer have to carry around wads of cash to do their shopping. All they have to do is to transfer money from their phone to our system and that’s it, they go home with their items on hand and we have just successfully done our business. And that is what Square offers: convenience and peace of mind, not just to the business owners but also to their clients. I can even send invoices through Square. It really is a tool built for convenience!

CONS: Square takes home quite the cut from my sales though. The transfer and processing rates can be quite steep.

Reviewed 3 years ago

Read full review >

The least favorable review

Alexandra

PROS: This is easy to use tool and it is extremely simple to set up. It has free website with designing functions. It offers free reader, linking across multiple devices and inventory capability. It allows you to do coupons on the ship and to set shippong costs.

CONS: There is no swipe option and I had to input few cards manually.

Reviewed 6 years ago

Read full review >

More reviews from 29 actual users:

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Latest
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  • Most useful
  • Most positive
  • Most negative

The number one site builder app across the country that comes with so many useful features.

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Coty
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.10.2021 Company Size: Industry: Marketing and Advertising

PROS: Being a small business owner can be very challenging. You need to do whatever it takes to thrive and survive the competition. I am grateful to Square for providing us everything that we need to build a fantastic website that would help our business grow. I didn't feel intimidated while using the app because everything is so easy to handle and comprehend. It's my first time using Square, and now I can say that I'm pretty knowledgeable and confident when it comes to building various websites for the company.

CONS: The templates found in Square are quite impressive, but sadly there isn't much that I can do with it except to drag and drop stuff, which is pretty kind of boring. I want to share and practice some of my graphic skills to improve the overall design and format of the site, but the thing is they have limited options only. I tried asking for assistance, but the support team is equally challenged as well.

What do you think about this review?

Great Poor

Fast, easy, and practical solution for your branding and marketing needs.

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Giovanny
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.10.2021 Company Size: More than 100 Employees Industry: Aviation & Aerospace

PROS: What attracted me to use square is its affordable pricing, even for its higher plans. I like the fact that we can create a shopping tool that accepts several modes of payments that give us something to look forward to in terms of sales.

CONS: There are times that I travel, and I do my job out of the office. I would like to see how the site is doing now and then. The problem is that Square doesn't have any offline availability feature, which is a bit disappointing. Also, creating invoices for clients is quite challenging to work on. A little more help from Square is much appreciated.

What do you think about this review?

Great Poor
Show More User Reviews (29)

No need to be a genius to figure out how to create a business website. Square is simply one of the best in the industry.

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Emil
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 15.10.2021 Company Size: 11-50 Employees Industry: Non-Profit Organization Management

PROS: I have to admit that my computer skills are very limited. I can use the basic application in my daily tasks, but anything more than that, then I am bound to struggle. When I was tasked to create and develop our website, I was scared. But thanks to Square because I was able to figure out things in just a short time. The support team guided me to complete the project successfully.

CONS: I would like to see the Square team develop a more advanced approach to promote their product. Some of its features don't stand out as compared to other site builders out there. They should work more on this aspect to remain competitive in today's industry.

What do you think about this review?

Great Poor

Competent tool for building your business website. Worth using and recommending!

Read full review >
Jerald
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 12.10.2021 Company Size: 1-10 Employees Industry: N/A

PROS: We all know that building a website is one of the most effective strategies to market your business. With the help of Square E-commerce app, you can create your very own website like a pro. It is easy to learn even if you do not have any knowledge of programming. You can check out the available templates or pre-made sites that you can use and develop further. The good news is that this platform is proven to produce positive results in terms of SEO ranking and brand awareness.

CONS: I first used the free version, but I wasn't satisfied with the results because it has limited features and templates. I was advised to get a paid version to fully utilize all the templates that I needed to enhance my website.

What do you think about this review?

Great Poor

Square is indeed very useful for every online business

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Jaylan
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 05.09.2021 Company Size: Industry: Retail

PROS: I chose to use Square because I got enticed with its affordability. I went for the free trial to see how it works, and I am happy with the output. If you are an SMB owner like me, you should think about developing your online platform to help boost your products and services. You can create your unique website using their built-in templates without the need to spend a fortune or hire a web designer to do things for you. From the free trial, I decided to get a subscription so I can enjoy its features and use it to boost my online shopping portals.

CONS: One of the major problems I've had with Square is its shipping and handling policies. I've got complaints from clients about hight rates and long wait times for their packages which are not good for the business. Account glitches happen every once in a while, maybe because of excessive online traffic. Been trying to address these issues to their CS team, but I do not see any improvements. Also, clients do not get to explore all the available features unless they decide to subscribe under a premium plan, which I find as unfair.

What do you think about this review?

Great Poor

Websites built using the Square app are ever reliable and fast.

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Jena
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 25.08.2021 Company Size: More than 100 Employees Industry: Media Production

PROS: We are looking for various ways to sell and promote our company in an effective and cost-efficient manner. We were told that e-commerce is the best solution to increase our sales figures and get more exposure to the public. We are thankful to Square because our website is working fast. There is no reported downtime, plus it only takes seconds to load a specific page. I can say that this is one of the best platforms that I've ever worked with.

CONS: Working with different backgrounds and templates sounds fun and exciting. But if you have limited options, then building a website can be quite dull. I want to make specific changes, but Square has very limited options, thus leaving me with no choice but to use other platforms to make our company site more attractive.

What do you think about this review?

Great Poor

Amazing tool if you wish to build your website from scratch.

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Concepcion
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 23.08.2021 Company Size: 11-50 Employees Industry: Sports

PROS: Websites are an essential tool to improve any business. I used Square to create several sites, not just for me but also for family and friends. I love their designs, layouts, and final product, especially when people started complimenting me for a job well done. No need to hire an expert because anyone can create a website that looks like its professionally done.

CONS: There are limited theme options for lower packages. It means if I want to enhance my site, I will be forced to upgrade or pay extra. I'm having second thoughts about upgrading because of the added cost.

What do you think about this review?

Great Poor

Square helped me build my website at absolutely no cost!

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Green
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 11.08.2021 Company Size: 11-50 Employees Industry: Broadcast Media

PROS: Part of being an entrepreneur means that you need to create your very own website. This was made possible through the help of the Square platform. Since I am into e-commerce and online selling, it is a must to create an income-generating website. Paid plans from Square allows you to do a lot of innovations on your website at such an affordable price point. With Square, you no longer have to worry anymore because they can provide you everything that you need to have a successful and high ranking domain.

CONS: The non-paying version of Square is okay for those who want to explore the app. It is not recommended for long term use because the platform has the tends to slow you down because of non-stop advertisements popping up now and then. If you would like to build a robust website, its always best to invest on a paid subscription unless you are willing to settle for non-stop ads appearing in your site, which can be very distracting to your visitors.

What do you think about this review?

Great Poor

Fast and trustworthy software that’s highly essential in building your own business website.

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Edwin
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 31.07.2021 Company Size: Industry: Real Estate

PROS: I chose to subscribe to Square because this platform is known for being user friendly, unlike others. There is no need for me to hire people to create websites because I can do it by myself. Thanks to the endless template options, logos, and designs that I can choose from. I can also link other 3rd party platforms into my site so visitors can have the best surfing experience.

CONS: I am looking forward that they could tweak some of their existing features for a more satisfactory user experience. From a client standpoint, I can say that there is an area of improvement in terms of website customization. Also, it can't restore pages, which is somehow disappointing. Automation would be a great idea, so users would no longer have to do certain tasks manually, which creates bigger margins of error.

What do you think about this review?

Great Poor

No need to be a pro to build your dream website.

Read full review >
Laisha
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 28.07.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: Countless platforms specialize in building websites, and all of them have their attributes. One of the reasons why Square stands out from its competitors is its straightforward features that cater to everyone. Keep in mind that not everyone is knowledgeable when it comes to coding and building websites. To some, its a form of jargon that they could not overcome. With Square, you can create a website on your own or with minimal supervision. It is so user-friendly that it allows you to drag and drop certain things into your webpage. Square is capable of customizing your website to make it look more presentable and professional in the eyes of your customers. Before building my website, I took some time to play around and explore Square, and I discovered that it comes with a handful of templates that I can choose from. I can change the templates whenever I feel like updating my website, which I do every 2-3 months to give my customers a more improved shopping experience. I haven't heard of any platform that can do this, so I decided to stick to Square for good. If you lack or have no experience in building a website, I strongly suggest that you should try using the free version for at least a week or two. However, since the app is free, you should manage your expectations as it comes with limited features and templates. Use it for the meantime to jumpstart your website and familiarize yourself with the platform. Once you start getting more traffic, then shift into a paid subscription so you can incorporate more ideas and make the most out of your business investment. Paid plans are worth the price, so do not be scared to shell out some money because, at the end of the day, it will all be worth it.

CONS: One of the selling points of the Square app is its drag and drop functionality. Although this feature is quite useful, I still wish that I can add, delete, or modify certain things that are found on the website. I sent my suggestion to Square, and they told me that they would look into that. Default background themes are essential in building a site, but it would be better if they can come up with a feature that allows us, users, to change background page colors to suit the products that we are selling online.

What do you think about this review?

Great Poor

I don’t like to deal in cash and Square is just what I need

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Camille
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 09.06.2021 Company Size: Industry: Food and Beverages

PROS: It has given me the convenience to accept payment without the need for cash or even a credit card terminal. All I need now is an app and I’m ready to do business with today’s tech-savvy consumers.

CONS: There was this one day when all scanner systems seem to have lagged. A day, in the world of a business transaction, is already quite long. However, things have since gone back to normal and I’ve been doing my transactions smoothly and conveniently.

What do you think about this review?

Great Poor

A tool built for everyone’s convenience

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Alexandro
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.06.2021 Company Size: Industry: Retail

PROS: Now I can say that I offer my customers, not just the best items in the market but also peace of mind. They no longer have to carry around wads of cash to do their shopping. All they have to do is to transfer money from their phone to our system and that’s it, they go home with their items on hand and we have just successfully done our business. And that is what Square offers: convenience and peace of mind, not just to the business owners but also to their clients. I can even send invoices through Square. It really is a tool built for convenience!

CONS: Square takes home quite the cut from my sales though. The transfer and processing rates can be quite steep.

What do you think about this review?

Great Poor

Square is a sensible and intelligent website builder that’s easy to control. Perfect choice of software for non-coding experts like me.

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Garnett
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.04.2021 Company Size: 1-10 Employees Industry: Marketing and Advertising

PROS: Back in the old days creating a website entails a lot of processes. But with the help of Square, I can design and update as many websites as I want to. I can make a living out of it and earn good money on a per-project basis. Launching a website can be done in less than an hour, especially if you are familiar with the platform.

CONS: So far, I am happy with the results that I am getting with Square. I haven't been using the program for too long to notice anything that I don't like.

What do you think about this review?

Great Poor

I can bring payments wherever I go.

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Brett
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.03.2021 Company Size: More than 100 Employees Industry: Food Production

PROS: Thanks to this tool, I'm capable of running a full-time travelling company. The mobile app isn't just great for catering to credit card payment, but I'm also capable of issuing e-receipts for both checks and cash. I'm able to log all of my sales in one medium.

CONS: I had a hard time minimizing fees when charging directly to a card. It would be better to have transparency with customers and showing them the kind of fees I'll be charging. At the same time, I have no intention of including a convenience fee as an "item" within the shop I run.

What do you think about this review?

Great Poor

I love Square because it’s an amazing app that solves a lot of my business problems.

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Moriah
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.03.2021 Company Size: 1-10 Employees Industry: Construction

PROS: We have been using Square for quite some time already. It helped us improve the physical aspect as well as the overall functionality of our business site. You can easily edit or make real-time changes on your website, like adding services or uploading new products on its respective shopping carts. It wasn't that difficult to promote our brand and remain competitive at the same time.

CONS: We haven't encountered any major issues that we should be worried about. Square is a stable platform to work when building websites; however, its design options and built-in templates are quite lacking. I wanted to take my website to a whole new level, but with limited options, I can only do so much.

What do you think about this review?

Great Poor

I cannot really imagine my business running without

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Pat
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.03.2021 Company Size: 11-50 Employees Industry: Management Consulting

PROS: Square is great solution for small size businesses. I’m using it for e-commerce. Once you learned it you’ll love the back end. It is great because it allows you to make changes constantly to the products. If you are not web developer or you don’t have developing skill I highly recommend Square for your small business because you can easily manage your site without using any codes. The tool is affordable and you can easily manage the inventory, employees, income and many other things within your business.

CONS: I don’t really like the cash sale availabilities into the back end, I constantly have cash sales and I’d like to use single system for this purpose only.

What do you think about this review?

Great Poor

Everyone should start using this POS software

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Lori
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.02.2021 Company Size: Industry: N/A

PROS: Paying in cash is starting to be a thing of the past now, and Square has helped me keep up with this new trend. Not only has it allowed me to conduct transactions online—whether via phone or my PC—but it has also helped me track my business’ growth through reports. Maintaining payroll and managing inventory is now so much easier with it in use too!

CONS: Square has done a great deal for my business. Although you’d have to pay a rate for its more premium features, I’d say that it's worth the investment.

What do you think about this review?

Great Poor

Square is great tool for credit card processing

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William
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.01.2021 Company Size: More than 100 Employees Industry: Automotive

PROS: Square is easy to use and it makes the processing credit card simple and quick. I’m fascinated of the speed of the chip reader because it is super fast. It provides me with daily reports and they make the whole accounting process easier. Also, its support team is highly helpful and responsive, they helped us through every step.

CONS: They could make the system compatible with other tablets or they could make the online interface to process cards.

What do you think about this review?

Great Poor

Square gives you guaranteed results in terms of site ranking plus it’s affordable compared to other platforms.

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Bessie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.01.2021 Company Size: 1-10 Employees Industry: Law Practice

PROS: I do not have any idea how to build a website, but I was advised that building my webpage will help boost my practice. So I took the advice by heart and created one through the help of Square. I thought that I couldn't do it, but I was able to finish the entire site in a few hours. I feel proud of my small achievement, and I am looking forward to building more websites using this app.

CONS: I don't know if its only me who experiences issues when it comes to dragging and dropping objects on the webpage. I do not see the reason why I still need to create frames to put objects in places where I want them to be. The process is so tedious, and I'm hoping that they can find a way to simplify this so more people can enjoy using the app.

What do you think about this review?

Great Poor

I highly recommend this solution

Read full review >
Grant
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.01.2021 Company Size: 1-10 Employees Industry: N/A

PROS: This is great tool for your retail store, show events, or if you are contractor or freelancer. It doesn’t require monthly fees, the customer support team is great, and it has low transaction fees and hundreds of updates on the app.

CONS: They could add PayPal add-on feature because lot of customers don’tn want to provide their credit card information and for this reason PayPal is great solution.

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Managing small transactions for goods while on the road is easy.

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Adam
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.09.2018 Company Size: 1-10 Employees Industry: Facilities Services

PROS: I like the fact that I can always opt to selling my own goods. The app can even be operate offline. This makes it convenient when travelling to certain places that lack adequate cell reception. At times, I do impromptu events. So, if it happens I can't have cash on hand, Square can make things happen so I won't have to lose out on ym current customers.

CONS: I was hoping there was some way to showcase to customers the fee charged for making use of the tool. I'm constantly explaining that the additional charges is in the form of a convenience fee. It would've been great to see such instance to itemized similar to taxes.

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This is simple and easy to use solution for managing your receipts and payments

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Alexandra
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 30.05.2018 Company Size: 11-50 Employees Industry: International Affairs

PROS: This is easy to use tool and it is extremely simple to set up. It has free website with designing functions. It offers free reader, linking across multiple devices and inventory capability. It allows you to do coupons on the ship and to set shippong costs.

CONS: There is no swipe option and I had to input few cards manually.

What do you think about this review?

Great Poor

Square makes my job easier and it saves me lot of time

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Justin
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.05.2018 Company Size: More than 100 Employees Industry: Higher Education

PROS: I like that I can use Squad mobile app on my device and have credit/debit card right away. It allows me to customize receipts and to send them to my clients via email in real time. The checkout process is convinient and eco-friendly.

CONS: What I don’t like is the percentage that takes out, but other than that the system does the job perfectly.

What do you think about this review?

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It’s fair and Square for the small business I’m running.

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William
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.04.2018 Company Size: More than 100 Employees Industry: Photography

PROS: I love how convenient this tool can be! Square lets me take in any payment whenever I'm in the field. This is essential to the small business I'm running. I'm a photographer and clients pay right on the spot. I'm not dealing with monthly fees ---- a deal breaker for folks like me.

CONS: I don't like the fact that I have to key in my credit card numbers the manual way. This is worse as oppposed to just swiping the card since credit cards won't be read right when the wrong numbers are entered.

What do you think about this review?

Great Poor

It’s easy to manage business with Square.

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Eula
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 30.03.2018 Company Size: More than 100 Employees Industry: Photography

PROS: I love the fact that I can connect it to multiple devices. It makes everything so much convenient. I like how it lets me scale an entirely different market since I'm not limited to handling things in cash. I like the simplicity in dealing with credit cards as well as my business!

CONS: I don't like the charging aspect. But I'm standard to understand how it's essential for today's e-commerce. I hate the fact that it can get difficult to get used to swiping a card and keeping a steady hand of my iPad just to maintain contact with the card I'm holding. Obviously, it takes practice to get the hang of things.

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This is great entry level solution

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Garrett
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 25.01.2018 Company Size: More than 100 Employees Industry: Computer Software

PROS: Square offers everything we need for our small business. And what I mean by everything are features like: Inventory management, Invoicing, POS, Cash management, Payroll and Time clocks, and online purchasing. It has lot of bells and whistles for even minimal entry cost.

CONS: Most things are covered but there are few things that aren’t covered by the product’s functionality. The process of getting support for upgrading functions is slow and some what frustrating. Also, if you want to get every function so you can run your business successfully you have to pay huge amount of money.

What do you think about this review?

Great Poor

I’m very satisfied from this retail solution

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Fannie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.01.2018 Company Size: 1-10 Employees Industry: Wholesale

PROS: Square is simple, intuitive and straight forward retail sales solution. With this tool we can easily upload and manage products. It provides options for charging, monitoring and reporting salers which is highly effective solution.

CONS: I started using Square as mobile retail tool for external sales purposes, it is great for this one but the problem is that desktop app can be updated and you can add some features on that app but you cannot have those features on mobile app.

What do you think about this review?

Great Poor

This is simple, customizable and perfect solution for getting paid

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Michelle
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 31.12.2017 Company Size: More than 100 Employees Industry: Health, Wellness and Fitness

PROS: There are lot of things that I like about Square, first of all I like the free basic credit card reader, electronic receipts that are texted, the automatic withdrawals, customizable receipts. Also, it offers free online store front among other offerings, and chip card reader.

CONS: There are some advanced services that this tool offers like online scheduling, email marketing and other tools but all these things are bit pricy.

What do you think about this review?

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We have experienced lot of benefits with Square

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Forrest
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 29.12.2017 Company Size: 1-10 Employees Industry: Retail

PROS: As far as I’m concerned, Square is by far one of the best, user-friendly, efficient merchant service provider I’ve ever workded with. The truth is that their rates are high than its competitors but the whole process of creti card processing is simple, accurate and fast. Everything about this system is clear, understandable and well organized. I like that I can track sales and transactions, it is easily accessible through every device and we can accept payments easily.

CONS: It lacks phone support, and this is the only thing that I can “dislike” about this system.

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Overall impression

4/5

Customer Support

3/5

Value for Money

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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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