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Ondato Review

Ondato
Our score: 8.8 User satisfaction: 97%

What is Ondato?

Ondato is an identity management software known for its end-to-end Know Your Customer (KYC) and Anti-Money Laundering (AML) management capabilities. The software provider offers a propriety operating system that clients can customize to create their very own unique platform. It is known to help cut their KYC-related business costs by up to 90%.  Moreover, it is flexible enough to be used for KYB (Know Your Business) and due-diligence purposes. In fact, Ondato offers two different pricing packages for these business processes. The platform is also prized for its easy-to-use client onboarding, business intelligence, user base management, and reporting features.

The suite has five main solutions—identity verification, business onboarding, customer data platform (CDP), due diligence, and authentication. These provide users with an end-to-end identity management solution from remote registration and onboarding to centralized data management to sanctions and adverse media checks. As you can manage all these under one single hub, you will be able to streamline every returning user’s journey.

Ondato has advanced features, including automated identity verification using photos and assisted identity verification using videos. The platform also allows users to confirm identities via esignature and even sign documents using SMS. And, thanks to its API, you can use it with other third-party platforms. Moreover, it makes its SDKs available to both Apple and Android devices.

Furthermore, what’s also great about Ondato’s offerings is that you can create your custom identity management software suite by mixing and matching only the modules that you need. You only pay for whatever you use. Thus, you can tailor Ondato according to your particular business needs. In fact, it is being used across many industries, from financial services and insurance to adult content and gambling.

Naturally, to be able to be an identity management software provider in these industries, Ondato has high international compliance standards. It is GDPR compliant and ISO Level 1 and 2 certified. This speaks volume for its advanced technological solutions for digital identity verification, data validation, fraud detection, and business customer onboarding, among others. All of these meet the highest quality standards available.

Lastly, Ondato is available via flexible pricing plans across three product usage categories. It has four KYC and one of them is free, supporting up to 100 verifications per month. Its paid plans start at a minimum of 149€ or about $160.12 per month.

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Overview of Ondato Benefits

There are many benefits to using a robust yet flexible identity management software solution like Ondato. The main ones include:

Cut down KYC, KYB, and due-diligence costs

Ondato users have been known to cut their KYC costs by up to 90% by having all their identity management and related processes under one roof. This allows them to get rid of software stacks and manual integrations to manage their user base across different solutions. With Ondato, you only need one solution for all of these.

Simplify processes and save time

Thanks to Ondato’s advanced proprietary verification flow, clients will be able to streamline their users’ onboarding and return processes. This is thanks to features like smart data extraction that can extract data from documents like passports and other forms. Also, its video-assisted onboarding feature provides users with an intuitive onboarding experience. This doesn’t only free up valuable employee time and attention but also minimizes human error.

Augment your processes with an advanced decision engine

Manual fraud and duplicate detection can take time. Ondato allows clients to save time and increase accuracy through its decision engine for fraud, spoofing, and duplicates. This advanced module can also help detect multiple people in the background for automated photo-based and video-based assisted onboarding. Also, it includes email and IP risk scoring. Moreover, it has a PEP (politically exposed person) screening to identify people with prominent public functions like high-profile political roles. In this way, users will be able to flag individuals that carry the highest risks.

Set your own rules

Ondato provides users with the tools to create their own workspaces, automation rules, and workflows. They can apply this to all important points in their end-to-end information management processes, from onboarding to lifecycle management. Users are also allowed to customize user-facing touchpoints like branding.

Provide omnichannel support

With Ondato, clients can allow their users to complete any transaction even when they switch to another device. This means that any verification process can be continued from one device to another without interrupting the whole process.
Stay up to date

Stay up to date

By having a centralized hub for everything identity management, you will be able to stay up to date on any changes occurring within your system regardless of changes in location and regulations.

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Overview of Ondato Features

  • Cloud-Based Access
  • Pay for Modules You Need
  • Verify 10,000+ Government IDs
  • Sandbox Integration
  • Document Data Extraction
  • Session Video Recording
  • Custom Branding and Whitelabeling
  • Omnichannel Verification
  • Fraud/Spoofing Detection
  • Biometric Analysis
  • Duplicate Check
  • Geolocation Determination
  • Risk Scoring
  • User Management
  • PEP, Sanctions Check, and Adverse Media Screening
  • PEP, Sanctions Check, and Adverse Media Monitoring
  • Business Reports Screening
  • Business Reports Monitoring
  • Esignatures
  • Video Call for ID Verification
  • Lost and Stolen Document Check
  • Biometric Age Detection
  • Biometric Authentication

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies

Ondato Position In Our Categories

Knowing that businesses have distinct business-related requirements, it is wise that they avoid picking a one-size-fits-all, ”best” business application. At any rate, it would be hard to come across such an app even among well-known software solutions. The better thing to undertake should be to make a list of the different main aspects that need careful thought including major features, plans, skill capability of staff, business size, etc. After which, you should double down on your product research exhaustively. Browse through these Ondato analyses and scrutinize each of the applications in your shortlist more closely. Such well-rounded product research ensures you avoid unfit software solutions and buy the system that provides all the tools your company requires in sustaining growth.

Position of Ondato in our main categories:

TOP 20

Ondato is one of the top 20 Identity Management Software products

If you are considering Ondato it may also be a good idea to check out other subcategories of Identity Management Software listed in our base of SaaS software reviews.

Enterprises have unique wants and requirements and no software solution can be perfect in such a scenario. It is futile to try to find a perfect out-of-the-box software product that meets all your business needs. The intelligent thing to do would be to adapt the application for your unique wants, worker skill levels, budget, and other aspects. For these reasons, do not hurry and pay for well-publicized trendy systems. Though these may be widely used, they may not be the perfect fit for your particular wants. Do your research, look into each short-listed application in detail, read a few Ondato Identity Management Software reviews, speak to the seller for clarifications, and finally choose the product that offers what you need.

How Much Does Ondato Cost?

Ondato Pricing Plans:

Free Trial

Know Your Customer Growth

minimum of ~$160.1 (€149 ) per month

Know Your Customer Expansion

minimum of ~$493.19 (€459) per month

Know Your Customer Enterprise

By Quote

Know Your Business Standard

~$491.13 (€459.00) per month

Know Your Business Enterprise

By Quote

Officer Platform Growth

~$159.43 (€149.00) per user/month

Officer Platform Enterprise

~$266.43 (€249.00) per user/month

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What are Ondato pricing details?

Ondato Pricing Plans:

Free Trial

Know Your Customer Growth

minimum of ~$160.1 (€149 ) per month

Know Your Customer Expansion

minimum of ~$493.19 (€459) per month

Know Your Customer Enterprise

By Quote

Know Your Business Standard

~$491.13 (€459.00) per month

Know Your Business Enterprise

By Quote

Officer Platform Growth

~$159.43 (€149.00) per user/month

Officer Platform Enterprise

~$266.43 (€249.00) per user/month

Ondato offers three product lines: Know Your Customers, Know Your Business, and Officer Platform. Each has their own tiered pricing plans. Plus, the company also offers extra services with data-based fees. Below are all the available Ondato pricing plans.

 

Growth – €1.05 (~$1.13) at a minimum of €149 (~$160.1) per month

  • All Start-Up Features
  • 3 Users
  • Session Generation via API
  • Media Download via API
  • PDF Export
  • 12-Months Data Retention

Expansion – €0.95 (~$1.02) at a minimum of €459 (~493.19) per month

  • All Growth Features
  • 5 users
  • Unlimited Language Support
  • Unlimited Data Retention
  • Custom Branding and Whitelabeling
  • Application Signing

Enterprise – Custom (from 3000 verifications per month)

  • All Expansion Features
  • Unlimited Users
  • NFC Chip Reading SDK
  • Receive Verification Updates via Email
  • Geolocation Determination
  • Custom Development
  • Dedicated Success Manager
  • Training and Support from IT Department

Know Your Customer Extras

  • PEP, Sanctions Checks, and Adverse Media Screening – €0.15 or ~$0.16 per verification
  • Ongoing Monitoring – €0.05 or ~$0.05 per client per month
  • Biometric Authentication – €0.15 or ~$0.16 per client per month
  • Lost and Stolen Document Check – €0.30 or ~$0.32 per verification
  • Proof of Address Check – €0.40 or ~$0.43 per verification
  • Biometric Age Detection – €0.10 or ~$0.11 per client
  • Esignatures – €0.10 or ~$0.11 per signature
  • Video Call for ID Verification – €0.10 or ~$0.11 per minute

Know Your Business
Standard – €459.00 (~$491.13) per month + Data Fee

  • Access to Cloud-Based Platform – 1 User
  • Identity Verification (IDV) – €0.95 or ~$1.02
  • Sanctions, PEP Checks, and Adverse Media Screening – €0.15 or ~$0.16 per client per month
  • Sanctions, PEP Checks, and Adverse Media Monitoring – €0.05 or $0.05 per client per month
  • Business Reports Screening
  • Business Information Monitoring – €0.50 or ~$0.54
  • Lost and Stolen Document Check – €0.30 or ~$0.32

Enterprise – Custom Price

  • Access to Cloud-Based Platform – Unlimited
  • Unlimited Use of Your Own Data Source
  • Identity Verification – Custom Price
  • Same Standard Data Offerings and Fees
  • Video Call for ID Verification – €0.10 or ~$0.11 per minute
  • Esignatures – €0.10 or ~$0.11 per signature

Officer Platform
Start – €59.00 or ~$63.13 per user/month + data fee

  • Sanctions, PEP Checks, and Adverse Media Screening – €0.15 or ~$0.16 per client per month
  • Sanctions, PEP Checks, and Adverse Media Monitoring – €0.05 or ~$0.05 per client per month

Growth – €149.00 or ~$159.43 per user per month + data fee

  • All Start Features and Data Services
  • Business Reports Screening
  • Business Information Monitoring – €0.50 or ~$0.54 per client per month

Enterprise – €249.00 or ~$266.43 + data fee

  • All Growth Features and Data Services
  • Business Information Monitoring – €0.95 or ~$1.02 per verification
  • Identity Verification – €0.10 or ~$0.11 per minute

 

 

 

User Satisfaction

Positive Social Media Mentions 52
Negative Social Media Mentions 2

We realize that when you decide to buy a Identity Management Software it’s crucial not only to see how experts score it in their reviews, but also to find out if the actual people and businesses that purchased these solutions are indeed happy with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Ondato reviews across a broad range of social media sites. The data is then displayed in a simple to understand format revealing how many people had positive and negative experience with Ondato. With that information at hand you will be equipped to make an informed buying choice that you won’t regret.

Video

Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English
  • German
  • Japanese
  • Spanish
  • French
  • Russian
  • Italian
  • Dutch
  • Portugese
  • Polish
  • Swedish

Pricing Model

  • Free
  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Ondato?

Ondato has an API to allow users to connect with third-party applications. Moreover, the software provider also lets users to further customize Ondato modules to suit their needs and software architecture. Please contact the vendor for specific details.

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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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