Jotform is a highly regarded form automation system designed to help organizations of all scales create and customize forms for every business need. With its enterprise package, Jotform Enterprise, building forms becomes a seamless and enjoyable process. With the platform’s intuitive drag-and-drop interface, you can quickly add or remove form fields, upload logos and images, automate e-sign forms, and apply custom designs. Form respondents’ data is also stored in your Enterprise account for safety and protection.
Data management is among Jotform’s strong points. It helps you safely and securely collect, organize, and manage client and employee data across teams and departments with specific role permissions. In addition, the application enables you to build unique workflows, given its API deployment, and can easily be assimilated into your operations with its more than 100 trusted integrations and webhooks.
Safeguarding data is another area that Jotforms excels at. It offers end-to-end security with its 256-bit SSL connection, form encryption, spam protection features, and PCI certification. The app’s security measures are also compliant with policies like SOC 2, GDPR, HIPAA, and CCPA, ensuring that any sensitive information recorded will not leak.
Should you encounter any concerns in using the software, Jotform grants you access to a dedicated, real-time technical support team for any issue or inquiry. The vendor also provides training for the platform’s first-time users.
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How exactly will Jotform 4.0 facilitate form building? To start with, it will allow you to work on the device you prefer, and won’t compromise functionality because of changing locations. Your niche or industry won’t matter, because Jotform 4.0 offers enough personalization & branding tools to make forms work for all companies and sole proprietors. You will also appreciate the elegant looks, and immediate publishing button located right above the editor.
Just as it used to function on conventional devices, Jotform will collate all widgets, custom forms, and payments in one bar, and display them on the left screen side where they are easy to see and access. The same as before, users can drag-and-drop elements on the screen, and save time. Data import/export is also made simpler, as Jotform now integrates with more than 100 third-party services.
Where the new version of this system shines the most is definitely collaboration, as users can now connect in real time, and work simultaneously to maximize the potential of their form, and bring all cool ideas on the table. As usual, edits are saved automatically on the way, which means you don’t have to worry whether the good work you’ve done will be corrupted by someone else’s suggestions. All form versions are stored consequently, and you get to choose the best one in the end.
What makes Jotform even more attractive is its flexible pricing scheme: companies interested to submit more forms and receive more payments can choose one of the three reasonably priced packages, while individuals are invited to try the free package intended for 100 monthly submissions. Meanwhile, larger organizations can go for an Enterprise plan, which allows multi-user collaboration and provides a dedicated server and customer success team.
Show MoreScenario #1
Every company and business needs online forms. Whether you need to collect orders and payments online, register guests for an event, collect contact information and messaging online, survey customers, sign people up for your email newsletter, collect applications – Jotform can help you create forms and collect information.
Scenario #2
If you want to build forms on the go, such as during your train ride home after work, you can make online forms and check up on your submissions on your mobile phone.
Scenario #3
If your company is planning a major event, you can collaborate with your co-workers on making online forms including event registration forms.
Knowing that businesses have specific business requirements, it is practical they avoid choosing an all-encompassing, “perfect” system. Needless to say, it is hard to try to find such an app even among sought-after software products. The rational step to do would be to jot down the several significant factors that require deliberation such as key features, plans, technical skill levels of the users, organizational size, etc. After which, you must do your product research fully. Go over some Jotform reviews and look over the other software products in your shortlist in detail. Such comprehensive product investigation guarantees you take out poorly fit apps and pay for the one which provides all the benefits your business requires in growing the business.
Jotform Pricing Plans:
Free
$39/month
$49/month
$129/month
contact vendor
Jotform Pricing Plans:
Free
$39/month
$49/month
$129/month
contact vendor
Jotform offers five SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your company:
Starter – Free
Bronze – $39/month
Silver – $49/month
Gold – $129/month
Enterprise – by quote
We know that when you decide to purchase a Forms Automation Software it’s vital not only to find out how experts rank it in their reviews, but also to discover if the real users and enterprises that use it are actually satisfied with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Jotform reviews across a broad array of social media sites. The data is then displayed in an easy to understand way showing how many clients had positive and negative experience with Jotform. With that information at hand you should be ready to make an informed purchasing choice that you won’t regret.
Devices Supported
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Jotform integrates with more than 100 business systems and applications, including software for analytics and reporting, CMS, CRM, project management, payment processing, and file sharing. Here are some of them:
Jotform average rating:
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Write your own review of this product
ADD A REVIEWThe most favorable review
PROS: Very easy to use and better than google. Great features that are super easy.
CONS: I would like to have the option to close or limit an item once it reaches capacity.
The least favorable review
PROS: Easy to use, great features, let down by extremely poor customer service. Will never use again, paid for a service that was cut off without warning for no reason whatsoever. Rude staff.
CONS: Locked out of my paid account, deleted all forms and cancelled my subscription for no reason with no warning or explanation!!
More reviews from 30 actual users:
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I really like the jetform application
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PROS: easy to use with simple interface , i really like it
CONS: none
Great for beginners
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PROS: To better prepare our salon, we started distributing Jotform waiver forms to avoid wasting paper and avoid unnecessary touch points. As a user of Google Forms, I found JotForm to be a more robust form builder with more tools, arguably easier to use, with desktop, mobile iOS and tablet integrations. It provides you easy ways to increase your form submission limits for free and has a clear and straightforward pricing model.
CONS: No issues are present at the moment
Buggy Features, Terrible Support
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PROS: This form builder appeared promising at first, as we were going to use it as an application form for our company. We had bought the one-year paid subscription. A critical issue was to get the form translated into different languages to assist our applicants. After we translated the whole form, which took multiple hours, the form was working fine and translations were working fine too.
CONS: However, after some testing, we realized the translations had suddenly disappeared for no reason, and most importantly, despite trying to restore the form to a previous version, we couldn't retrieve the translations. We contacted support (which is only possible via a Q&A forum, no email or phone line available) who told us the problem would be passed to the developers and be looked at. Needless to say, after multiple messages from our side and after a month's time, no one reached out from the developers and solved our issue. As a result, we requested a full refund and will never use the service again. This got us many weeks back of our schedule in the HR Department of our company, and honestly it's a service we would never recommend to anyone.
Excellent Program for Educators Looking for Enrollment of Students.
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PROS: Easy to access and provides support to my business.
CONS: I wish you can make it easier to use. I think that the original pdf transformation to building the form is scattered a bit.
Easiest way to create form
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PROS: Easy to customize and straight forward to create a form survey or event a take away delivery order, suitable for a small business
CONS: Customize a payment order which it might be better without proceed payment
The Best
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PROS: Very easy to use and better than google. Great features that are super easy.
CONS: I would like to have the option to close or limit an item once it reaches capacity.
Great App, with good idea, creating any form is easy.
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PROS: The best aspects of this product is simplicity of use.
CONS: I didn't find anything worth of mention. For making forms its best app out there...
This is great solution even for small businesses
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PROS: I really like its advanced design interface for customizing forms. It is intuitive and user friendly solution. There are great integration options like embed, pop-up form, lightbox, link and others which are customizable as well. Also, for the first 5 forms you can use HetForm for free.
CONS: The could make the initial building portion of the interface simple. Also, the process of integrating productrs and payment is not as intuitive as it shlould be. Also, I don’t like its logo on every form but I believe this is because of the free version as well.
Great overall forms software!
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PROS: It's very easy to use and get set up! The best aspect of this product is the fact that you can get a PDF version of form submission.
CONS: The interface to get form submissions is a bit clunky and outdated compared to the rest of the interface.
7 years and still Loving this application!
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PROS: The ease of use. very intuitive and user-friendly.
CONS: I wish there was a support phone number.
Good experience but not so easy to use as a starter
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PROS: Great features. This form is better than google doc because of its amazing features
CONS: I don’t know how to change my payment methods but I can’t see the “Billing” point as guided
Best thing Ever
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PROS: I love the amount of templates they offer...It is the best thing since sliced bread.
CONS: I could work on being able to make up my mind on which template to go with.
This is simple yet powerful solution for creating forms
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PROS: I like how easily you can use the drag and drop form and they really meet even the basic needs for each form. You can easily add into own graphics and add minor features so you can create the product the way you want. Its free version has great set of features available.
CONS: If you try to overcustomize the form you can be easily confused because you might into some specific aspects of each line if you’re trying to make it perfect.
Jotform has been great to me and my organization
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PROS: Ease of use, everything flows great and effieciently.
CONS: I find there are no issues with the software other than being able to save progress right on the form itself.
Simple and easy to use solution
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PROS: The setting up a form is simple process. It offers great inbtegrations with Wordpress and Google drive. Its tagging system helps us to better organize the forms and to find what we need in most easiest way. You can use from its templates so you can reduce the time instead of creating new ones.
CONS: It lacks support and the site can be cumbersome. I’ve submitted support tickets long time ago and I’ve never receive and answer back.
Easy Forms
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PROS: Easy to use for anyone. It allows us to store and organize information about our customers in a more efficient way
CONS: More templates would be nice
Just the Form is JotForm!
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PROS: This is one of the most user friendly forms online and produces a lot of useful information, allowing for Excel , CSV and PDF downloads.
CONS: I have not found one yet , other than the big jump from 100 submissions limit on the free versions , to the paid for version. For a small one man band it is quite severe.
JotForm is fantastic tool for creating forms
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PROS: JotForm is extremely easy to use solution and it has great features. In less than no time you can have high professional form that can be easily integrated into emails or website. I like that there are lot of extensions and it offers solutions for every kind of scenario.
CONS: I cannot think of something that I might dislike.
Founder and CEO
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PROS: Easy to use and set up, customer service is amazing. Product is a saving grace for me that now allows me to add multiple affiliates and re-sellers at the touch of a button
CONS: I couldnt find any. when I had some set up problems since I am now to this form customer service answered them for me without hesitation
JotForm is Great!
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PROS: The form builder is very easy to use even for entry-level office staff.
CONS: The site is very easy to use and understand!
Awesome
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PROS: Loads of integrations like Square, PayPal, OneBip
CONS: More form with the free account
So helpful and easy to use!
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PROS: It's so user-friendly, anyone can make a form that does a variety of things in minutes -- without a lot of coding! They link in with SO many third-party companies, like Google Sheets and Google Drive, and can even accept payments!
CONS: The customizations are a little clunky and not as slick as the overall form builder itself. You're mostly limited to colors and round corners.
Poor poor service
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PROS: Easy to use, great features, let down by extremely poor customer service. Will never use again, paid for a service that was cut off without warning for no reason whatsoever. Rude staff.
CONS: Locked out of my paid account, deleted all forms and cancelled my subscription for no reason with no warning or explanation!!
Quick, easy, budget friendly
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PROS: I have been searching for an online client consultation form for my business that didn't cost an arm and a leg, plenty of customization options, and able to match to my website. JotForm provided all that and more.
CONS: It was very easy to use, I currently don't see any problematic areas.
This is great form builder
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PROS: The drag and drop feature is easy to use, the UI is clear and intuitive and it has everything you need. It offers drop down lists, check boxes and other tools. I’ve used other form builder solution but in my experience this one is simple to use. Also, I like that I can download submissions, we can download it into Excel, CSV or PDF. JotForm is reliable platform especially the third party platform.
CONS: It can be complicated to find account information like number of submissions and the way to get more space for forms. Also, it has limitations when it comes to downloading, only 20 downloads of PDF submissions at a time.
Perfect for beginners!
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PROS: Love jotform! User-friendly building, Full of apps, widgets and toys for a truly personalised form. I have been experiencing some tech difficulties, fabulous, fast personal service day or night.
CONS: All good!
Data being scrambled and tec support has no answer after months of problems
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PROS: Fairly easy to use and can use custom domain if required
CONS: Dreadful tec. support completely ignoring what is a big problem with form submissions
With this tool you can create professional looking forms
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PROS: I’m using JotForm on a daily basis. I can easily build professional looking forms and collect data. Also, you can build forms and add layer of security to avoid spam when sharing links to the forms. I’m able to configure forms so all the notific ations are sent to me. It has great extensions by third part developers. The price is affordable and I like that it offers discounts constantly.
CONS: In my opinion, configuring email notifications when the forms are submitted can be cumbersome because email notifications are not allways sent to the accounts.
I am having an Awesome experience as a business owner!!
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PROS: Lots of custom integrations to create an efficient process for a detailed analysis!!!
CONS: App some integration needs a lot of improvement. I saw some reviews had five stars but when I click on individual reviews they had zero stars and complaints about bugs and crashing. Not consistent - five stars w a very bad verbal review??
I love jotform. I could not imagine that there is an online form to get data you needed
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PROS: The best feature of Jotform is it is free. If you quota is not enough for you, there is a Get More feature. It increases your quota limit permanently. And still it is free. It is really easy to go through the form, it is very self explanatory. And you have the option to receive the form as a pdf. You may then print this if you wish.
CONS: Sometimes on amendment of the original form, the old link sometimes get error data. So we have to use the new link to get the updates.
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I really like the jetform application
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Great for beginners
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Buggy Features, Terrible Support
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Excellent Program for Educators Looking for Enrollment of Students.
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Easiest way to create form
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