Chatter Review

PROS: Chatter allows me to keep my emails for client interaction only and avoid losing important messages amid clutter. Using Chatter groups also makes it easy to keep relevant information together, and following certain groups and posts ensures I stay informed on the things I want to.

CONS: Mentioning a user on a thread will include them on the email alerts for that topic even though they have not really been part of that thread on their own.

PROS: As a field consultant, I get to observe co-workers who aren't in my immediate project team once or not seeing them at all. I rarely get to see my co-workers who are abroad. Chatter lets us share what we're in the middle of doing. It helps us look into expertise from other people, communicate effectively, and posting content.

CONS: The Salesforce UI isn't really good. So I made Chatter Desktop as my main go-to platform. While some people like colloborating with each other, others don't. Hence, topics showing up on my Chatter feeds tend to be biased to those capable of making more than a dozen posts in a day.

PROS: I love how easy it is to communicate. This holds true on certain records. It's useful in tagging groups and users within Chatter posts. You can even make use of hashtags in forging topics.

CONS: I dislike the fact that you have zero control on the group alert settings. Thing is, the "Announcement" tool does provide a box to checking and sending it in the form of an e-mail for all members within the group. I hate how there's no way in viewing groups that a user is currently in from their user record. Although you can still see info directly from their Chatter profile.

PROS: I like the thought of making things look like an open forum for both myself and the colleagues I work with. Then using such forum and offering trends and carrying out of data analysis. I like seeing what's currently trending. I like seeing what my customers and communities as are thinking.

CONS: It's certainly a challenge to be reporting on. If users don't possess the right settings, items may likely be bypassed or missed out on.

PROS: I love communicating with teammates about my clients and projects. It is so helpful to see historical conversations about accounts and contacts when I am looking at their records. My email inbox is cleaner, and the communication is where I want it when I need it.

CONS: While #topics is a compelling idea, it's difficult to get our whole team to gel around certain core topics.

PROS: Chatter: a better option for e-mail.

CONS: Chatter does an incredible job in replacing my inbox. It lets me keep e-mails in interaction made with clients. It prevents me from getting essential messages lost. Chatter groups makes it all so simple in housing releventa data.

PROS: Chatter lets me collaborate across all departments and users in the company seamlessly. I enjoy how I can respond to posts or comments via email and it updates right away, keeping everyone informed in real time.

CONS: Getting the email notifications just right can be tricky especially for new users. It's hard to know what they want to know about.

PROS: Chatter's interface is very clean and acts and feels like any other social media service you might use. It makes collaboration on specific records and files so easy. It also can be implemented in Salesforce on any object.

CONS: I've seen Chatter be underutilized because it did not have a proper implementation plan. The fact that Chatter is on the Salesforce record views does not mean users will actually utilze it.

PROS: It utilizes social media pwoer in driving your CRM system. Very simple to utilize. A wide range of features which incldue tagging and sharing. It concentrates on communities happening within the organization.

CONS: Nothing at all. I've yet to spot anything bad about Chatter. I feel that Chatter is that answer to SFDC in the social enteprise. The product has significant since its launching.

PROS: You can post updates and also store information for clients in the same application.You can also have pop up notifications when someone posts something new to alert you while you are doing other tasks at work.

CONS: It would be nice if this application worked on phones with older versions of Android because currently, the Chatter app is not compatible with my phone/software.

PROS: I like that Chatter is part of Salesforce which I use most. It was easy for me to link people, emails, and activiities to SF and get that information to anyone involved.

CONS: Nothing much; the most frustrating part was trying to convince people to use what comes integrated with Salesforce such as this.

PROS: I like how Chatter isn't just limited to individuals working and doing posts on links. It makes it possible to collaborate in across individuals, files, records, and even through the dashboards themselves. That way, Chatter posts can possess context of the data record. The part where it's brilliant is that it gets you to break the mold of traditional silos in an organization.

CONS: At times, it can be difficult to receiving an adoption in companies themselves. This would appear to go down in an age where the younger generation can see its worthiness almost right away. At times, it can lead to a storm posts. But then again, it can be manageable by means of weekly/daily digests.

PROS: A number of things that I like about it. Setting it up was simple. It's easy to manage. Its Salesforce integration and mobile SF1 application.

CONS: This is only limited to the Salesforce platform itself. It won't Chatter with other platforms. But there have been rumours of having the options in doing so. Maybe they'll be opening up soon (in a controlled manner) for chat systems in the business level.

PROS: It is a great tool that understands and is aware of any sales opportunity update with a good social media type messaging solution.

CONS: Being a Facebook user, I would like chatter to have some of the same features. There should be an option to follow all teams who is responsible for updates by groups or location. The email updates do not provide all info and frequency is also not constant. It should also have a Twitter-like functionality to share or re-tweet

PROS: Chatter is so easy to utilize. It's great for those who are alrady accustomed to Facebook and/or Twitter. Group and individual collaborations is a cinch. Information can easily be shared and answers can be acquired by posting them when needed.

CONS: Its integration is embedded within Salesforce that it's no longer possible for it to be switched off when the functionality is no longer required. Security could use some improvement. There's now a possibility for anyone to look into posts without having to access a certain set of data.

PROS: Its update status to sourcing information. That is, making inquiries and acquiring advice instead of sending out a blast e-mail. Passing on content that other users might see as something worthy. The great thing with Chatter is that everything can be searched.

CONS: Issues with mobile functionality. I'm currently using Android and there's no Chatter app available. This greatly resstricts Chatter use while I'm on the road. Private messaging is absent.

PROS: You can talk to colleagues without sending emails or using Skype. It is also easy to share content across the globe and be able to see history of communications

CONS: Its desktop and mobile apps look very old and outdated. Also, I could not get to talk with someone and the "one more chat tool" made the level of Chatter adoption in the company very low