Lutando para gerenciar a sobrecarga de feedback nas iniciativas de comunicação?
No mar de feedback de comunicação, é crucial manter a cabeça acima da água. Experimente estas estratégias para gerenciar o dilúvio:
- Priorize a entrada com base nas metas do projeto. Concentre-se no feedback que se alinha com seus objetivos.
- Defina prazos claros para quando o feedback é aceito, evitando o caos de última hora.
- Crie um sistema para organizar a entrada, como categorizar por tema ou urgência.
Como você lida com um excesso de feedback em seus projetos? Compartilhe suas estratégias.
Lutando para gerenciar a sobrecarga de feedback nas iniciativas de comunicação?
No mar de feedback de comunicação, é crucial manter a cabeça acima da água. Experimente estas estratégias para gerenciar o dilúvio:
- Priorize a entrada com base nas metas do projeto. Concentre-se no feedback que se alinha com seus objetivos.
- Defina prazos claros para quando o feedback é aceito, evitando o caos de última hora.
- Crie um sistema para organizar a entrada, como categorizar por tema ou urgência.
Como você lida com um excesso de feedback em seus projetos? Compartilhe suas estratégias.
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If you find yourself buried in feedback, here are a few strategies to help navigate and streamline the process: 1.) Use Feedback Filters This pre-filtering can save time and ensures that only the most relevant and constructive input moves forward. 2.) Establish Clear Feedback Channels Create designated spaces for feedback so that it’s organised and easy to track. Ensuring the feedback is constructive and centralised. 3.) Encourage Constructive Feedback Not all feedback is actionable. Encourage those providing input to-be specific and solution-oriented. 4.) Focus on Solutions, Not Problems This keeps the conversation productive and minimizes overwhelming lists of problems without clear directions for improvement.
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Set frequency of feedback and the key commentators, make a template of how you would like the feedback to be given and what are the actionable points. Ensure there’s follow up on feedback and not just empty chatter or long winding conversations.
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We have two major types of feedback. Solicited and unsolicited. If you ask for project feedback, give a timeline for sending it. State the areas you want feedback on. You can use forms to provide it with order. When you receive it, analyze it and ensure the information is passed on to the relevant departments for action. If the feedback is voluntary, please do the same. This time, you can engage the person since they are not anonymous for a deep dive into the issue. Feedback can be sweet or bitter. The bottom line is the purpose is the same. To improve processes. Please see how to embed that in future projects or ongoing ones. You get a lot of information through feedback channels. Don't Ignore
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Managing feedback overload in communication initiatives can be challenging, but it's crucial to approach it methodically. First, categorize the feedback—separating constructive insights from general opinions. Not all feedback needs immediate action, so prioritize what aligns with your goals and the objectives of the initiative. Set clear boundaries on when and how you'll gather feedback to prevent an unmanageable influx. Additionally, streamline channels of communication, encouraging concise and actionable feedback. Finally, delegate the responsibility of analyzing and addressing feedback to key team members. This allows you to stay focused on the bigger picture while incorporating relevant insights for improvement.
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People are genuinely interested in marketing strategies and communication initiatives. Managing all the feedback and opinions can be challenging, but here are my key pieces of advice: - Involving key people (such as pricing, logistics, sales, etc) from the very beginning of the project. These departments provide valuable insights, and including them early on helps save precious time by addressing potential concerns upfront. - Understanding the project’s scope and goals with the leadership team ensures you're on the right track. It also equips you with the right arguments to drive the project to success. - As the project progresses, keep sharing updates with key stakeholders. This encourage their engagement along the way.
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To effectively manage feedback overload, consider prioritizing feedback that aligns with your communication goals, using feedback management tools to organize and track feedback, establishing clear guidelines for submission, providing regular updates to stakeholders, delegating responsibilities among team members, automating processes where possible, and seeking external support if necessary.
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Sarah Qureshi
Corporate Communications | People Management |Leadership | Change & Culture Management
Feedback on your projects should be sought from key stakeholders and you as a comms expert have the right to take it into consideration however, be firm if the comments are not in line with your comms strategy or the company communications guidelines.
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Lo primero: CLARIDAD. Con eso, habría que filtrar con base en: - Comentarios alineados al objetivo - Información, no opiniones - Datos concretos y accionables
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It's very imp to >Categorize and group - Sort feedback into categories (eg.features, requests, bug report & suggestions) and group similar feedback together. Next imp steps are already provided by the Linkedin fam down below. The last but not the least very imp step is to >Close the Loop - which means following up with the stakeholders & ensuring their feedback has been adequately addressed, suggesting some new thoughts from your end and asking what their thoughts are on the same.
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In my experience to let people feel confortable to fill a feedback, moreover for the unsolicited feedbacks, you can make it as a survey with a game at the end. People like games and like to win. It will put people at a "game spirit". Never enforce someone to give his feedback.
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