When an employee is facing personal challenges at work, spend extra time with the employee through daily supportive check-ins, ensuring they feel guided, not micromanaged. Help them stay focused by breaking tasks into manageable steps and celebrating small wins. Offer resources like coaching or counselling services if needed. Ultimately, show them we're invested in their well-being while keeping the team's goals on track. Remember don't confuse empathy with sympathy. Balance care with accountability for the best outcomes. 😉

A importância de conhecermos nosso time e não conhecer somente as entregas e qualificações profissionais, mas conhecer a pessoa. Conhecendo nosso colaborador além da empresa gera engajamento, proporciona atrelarmos atividades/metas que façam sentido aos objetivos pessoais de cada um e contribui para que possamos entender como está nosso colaborador. Gera confiança do time para relatar problemas pessoais e também nos possibilita perceber quando algo está errado. Assim podemos atuar de forma empática com nosso colega de trabalho.

Demostrar empatía empieza escuchando activamente, sin juicios, y mostrando comprensión genuina. Ofrecer flexibilidad, como ajustes temporales en horarios o tareas, y hacerle saber que puede contar con tu apoyo. A veces, un simple '¿cómo puedo ayudarte?' hace toda la diferencia.

To show empathy to an employee facing personal challenges, listen to them with full attention and without judgment. Acknowledge their feelings and assure them that their well-being matters. Offer support, such as flexibility or resources, and keep the conversation private to build trust. Let them know they’re not alone and that you’re there to help within your capacity.

Cuando un empleado enfrenta retos personales, mostrar empatía es esencial para un entorno laboral de apoyo. Escucha activamente y sin interrupciones, demostrando interés genuino mediante preguntas abiertas. Usa frases empáticas como "Entiendo que esto debe ser difícil para ti" para validar sus emociones. Ofrece flexibilidad en horarios o tareas, si es posible, y comunica que el bienestar del empleado es una prioridad. Refuerza tu apoyo manteniendo la confidencialidad y conectándolo con recursos como asesoría o coaching. Además, mantén un seguimiento periódico para reafirmar tu interés, mostrando un compromiso genuino con su bienestar y fortaleciendo tanto la confianza como la relación laboral.

In my experience, I came across several situations where employees were facing personal issues like divorces case, loss of close family member in COVID 19, suddent cardiac attack and death of young son in gym.... This list is huge in my HR life as a basket contains mixed experiences. Showed empathy and understanding in their tough times. Imagined their stress level. In such situations, I let them know that they are not alone but we are there to help them and offered support. Ensure them that the discussions of their personal issues and other sensitive informations will be kept stricly confidential.

💡 Faire preuve d’empathie au travail, c’est essentiel. Lorsque qu’un employé traverse des défis personnels, voici quelques gestes simples mais impactants : 1️⃣ Écouter activement : Offrez un espace sûr pour qu’ils puissent s’exprimer sans jugement. 2️⃣ Montrer de la flexibilité : Adaptez les horaires ou la charge de travail si possible. 3️⃣ Proposer du soutien : Orientez-les vers des ressources ou un accompagnement si nécessaire. 👉 L’empathie au travail ne se limite pas à écouter, elle consiste à agir avec bienveillance et respect pour favoriser leur bien-être.

To demonstrate empathy towards an employee facing personal challenges at work, start by listening attentively and non-judgmentally when they share their concerns. Offer support and understanding, acknowledging the difficulty of their situation. Ensure they know you are there to help, whether through flexibility with work hours, adjusting their workload, or connecting them with any available resources such as counseling or employee assistance programs. Check in regularly to offer ongoing support and maintain open communication. Show patience and compassion, allowing them time to cope while maintaining a sense of professionalism and care.

If the challenge is impacting productivity of the person make sure that they get help in it, ideally from multiple team members so 1) they feel the support from you and the peers, 2) don't have to stress about the job itself that's just accruing and waiting for them when they're back, 3) their workload is spread between number of colleagues so they are not overloaded. This helps them focus on solving their issues and increase engagement to the team, the manager and to the company itself.

Empathy starts with active listening. When an employee faces personal challenges, create a safe space where they feel heard and supported without judgment. Acknowledge their situation, express genuine concern, and offer flexibility where possible — whether it's adjusting deadlines or providing access to resources like counselling services. Sharing my own experiences of overcoming challenges, I’ve learned that small gestures of understanding build trust and motivate individuals to thrive even in tough times. Empathy isn't just kindness — it's a commitment to their well-being and success.