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Healthcare Differently
Healthcare Differently
Solutions
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Community Health
With over 30 years of Community Health Needs Assessment experience, PRC is the expert partner to help you best understand health disparities and needs and what they mean for your community. Our solutions monitor population health and offer localized data for your hospital’s service area—all while satisfying IRS requirements, establishing health improvement priorities, and informing your community benefit activities.
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Consumer & Brand
Staying on top in the marketplace—or developing tactics to get there—depends on knowing how your consumers think and make their healthcare decisions. PRC’s Consumer and Brand Study provides you with reliable data and experienced coaching for uncovering which hospitals consumers consider to be the best for specific services, measuring the effectiveness of a recent advertising campaign, and learning what is most important to consumers when they select a hospital.
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Employee & Physician Experience
At the heart of every exceptional patient experience resides a team of dedicated employees and physicians. Recognizing the integral role care teams play in shaping the patient experience, PRC has developed comprehensive end-to-end solutions that revolve around understanding employee and physician perceptions and identifying areas for improvement in their experience.
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Patient Experience
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Public Health
At PRC, we believe that different problems demand different solutions and have grown a team dedicated to creating that reality for our partners. We take our partnerships very seriously and act as an extension of our client, and we are confident that we will build a collaborative, strong partnership with your public health initiatives to ensure maximum success.
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Call Center Support
Latest Resources
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HCAHPS 2.0 – Everything You Need to Know
Our CAHPS team at PRC reviewed the CMS final rule and compiled an infographic with all the main takeaways surrounding HCAHPS 2.0.
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HCAHPS: Revised for 2025 Confirmed Changes
CMS confirmed several changes for HCAHPS process and included several survey changes confirmed in the recent final rule.
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Clarifying Common Misunderstandings in Research Te...
By understanding these terms, you can better navigate the complexities of research and make more informed decisions based on your findings.