MyWaterSD - City of San Diego

4.6
230 reviews
10K+
Downloads
Content rating
Everyone
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About this app

MyWaterSD App offers a fast, secure, and convenient way to pay your water bill and view your usage with the all-new mobile application. Enjoy the faster and easier way to access your account anytime, anywhere.
The app empowers you to:
• Pay and manage your bills
• View and compare water usage
• Report water waste & theft
• Stay connected 24/7
• Get notified on the channels of your choice
• Save money with tips, rebates, programs and much more

Don’t wait! Download the app and get started with the MyWaterSD experience.
Updated on
Mar 5, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
226 reviews
A Google user
May 25, 2019
Lots of "mystery meat" on the app (buttons that aren't intuitive as to what they do). This is a a no frills, simplistic approach. The higher reviews you see, are *absolutely* posted by city employees who want to promote the app. Using the app as a vehicle to contact Customer Support will result in a sub-par experience. Don't expect ANY RESPONSE WHATSOEVER. A truly Epic Fail !!!
9 people found this review helpful
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Thomas Wood
October 23, 2022
The app is trash. I can log into the website fine, have changed my password multiple times, and have never been able to login to the app. Just asked for login assistance through the app, and it said the feature wasn't available. So, what's the point in offering login assistance?!? Only reason I gave it an extra star is because you can used it for one time guest payments.
3 people found this review helpful
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Matt
March 19, 2021
Given the choice of the website (which works fine) or the app, I'd go with the app. It's not 5-star worthy, but it's faster and easier to use than the website. All the 1-star ratings seem to be about connection issues, but they must have resolved them because I haven't experienced any of the problems others have described.
3 people found this review helpful
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What's new

This update includes:
• Bug fixes
• Performance improvements
• Added features