김근수
- Flag inappropriate
- Show review history
I tried to report lost item, but the form does not allow me enter 'region' and 'airport' info. ---- update added below ---- it seems that the symptom happens occationally. when I tried first time, the drop down list of 'arrival airport' or 'region' showed nothing. on later try - after post this original comment -, it showed the list as expected. I tested more times, but still it happens on few of them.
2 people found this review helpful
KOREAN AIR LINES.CO., LTD.
2 December 2024
Thank you for reaching out to us and we apologize for the inconvenience. We are trying to investigate the issue, but we are unable to identify your case. Could you please email additional details (user ID, screenshots) to
[email protected]? Thank you again.
Alex Friedberg
- Flag inappropriate
- Show review history
It works but it's basically the same as the website and doesn't support Google wallet for some crazy bizarre reason. If you import the "export" photo into Wallet it will recognize it as a boarding pass but will remove the pre-check logo. Which we all know is incredibly important to TSA agents. Edit: I will accept the explanation given as a sufficient excuse. "Officially" Korea doesn't have Google wallet yet, still annoying though.
10 people found this review helpful
KOREAN AIR LINES.CO., LTD.
18 April 2024
Thank you for using our app. Google wallet is currently not available in Korea and Korean Air boarding pass in Google wallet is not in service officially. Therefore, even if the image import feature somehow works, we recommend using live boarding passes in Korean Air My app instead. We appreciate your understanding.
Tim Kwan (Deviatorz)
- Flag inappropriate
- Show review history
Bought a ticket and price dropped $150 in a couple days. Price was artificially going up prior. I fly for business intestinal quite often. Price drops are normal but called customer service and they wouldn't even compensate me anything, not even an early aisle seat selection. Never flying with them again. You aren't even a budget airline, which I get if they don't compensate anything. Heck even Air Canada gave me some form of upgrade when prices change. Gonna stick with Delta.
KOREAN AIR LINES.CO., LTD.
24 December 2024
We do apologize for the inconvenience you've encountered. We'll use your feedback to help us improve our service, thank you.