Femmie1980
Since the new layout, it is a disaster, and only by touching the screen, you turn on lights. Google Home lost all good features, no more music alarm, in-house calls, trivia games, and with many questions "she doesn't know," but when I type on my phone, always an answer. Even the lights on and off or changing brightness are trouble, and when you ask to sync because of a new light,she no longer remembers previous settings and can do it all over for the whole house! Google became a poor brand
33 people found this review helpful
Google LLC
10 October 2024
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Richard Powers
Home/Away assist is broken and unreliable. I have set it up multiple times, but it somehow becomes unset without me doing anything. Sometimes the phone is not set to participate in home/away. Other times, the phone's "turn on location" settings in the Home app are inexplicably turned off. Yesterday I fixed the phone again, and the same day, it broke again.
76 people found this review helpful
Hello there, We're sorry to hear about the issues you're experiencing. We'd like to take a closer look at the problem. To do so, we need you to contact us. Use this form to request a call from one of our representatives goo.gle/3VinkfQ
Padeba
The only reason I have this app is for my Google Nest Mini that will not connect to wifi. All I wanted to do was turn up the volume because it somehow went all the way down. Then I find out it's not connected to wifi. NOTHING I tried would connect it. When I finally gave up & reset the Nest, I got a message that it was previously set up by someone else (ME!! 🤬) & must be reset. Not a word about how to do that. This app is no help at all when you actually do need HELP. Bout done with Nest & app.
24 people found this review helpful
Google LLC
10 October 2024
Hi There! We're sorry you were having those issues with your Google Devices. Don't worry, we can handle this for you. To receive further assistance, please use the next link:
https://support.google.com/googlenest/gethelp?sjid=4673232713808858941-NA