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TELUS International
Mga Serbisyo sa IT at Konsultasyon sa IT
Vancouver, British Columbia 535,259 (na) tagasubaybay
Next-gen digital customer experience (CX) solutions for global and disruptive brands.
Tungkol sa amin
TELUS International designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys and enable them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS International’s integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation and intelligent automation, and omnichannel CX solutions that include content moderation, trust and safety solutions, and other managed solutions. Fueling all stages of company growth, TELUS International partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality.
- Website
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https://www.telusinternational.com
External na link para sa TELUS International
- Industriya
- Mga Serbisyo sa IT at Konsultasyon sa IT
- Laki ng kompanya
- 10,001+ na mga empleyado
- Headquarters
- Vancouver, British Columbia
- Uri
- Pampublikong Kompanya
- Itinatag
- 2005
- Mga Specialty
- Digital Transformation, Digital Customer Experience, Digital CX, Digital IT, Customer Experience, Customer Support, Content Moderation, Data Annotation, Contact Center, Omnichannel CX, Managed Services, Work from Home, ITO, BPO, Business Services, Intelligent Automation, Chatbots, Analytics
Mga Lokasyon
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Pangunahin
510 West Georgia Street
Vancouver, British Columbia V6B 0M3, CA
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2251 S. Decatur Blvd.
Las Vegas, Nevada 89102, US
Mga empleyado sa TELUS International
Mga update
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Customer experience is a team sport — and everyone in your organization is on the field. ⚾ Lori Branton, global vice president of client success at TELUS International, shares how CX leaders can break down silos and foster a collaborative culture on the newest episode of "Questions for now." 🎧 Listen to the full episode: https://lnkd.in/grkt5Y66 #QuestionsForNow #CustomerExperience #Leadership
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Attention business leaders! Watch our webinar to gain expert insights on leveraging GenAI while limiting potential risks. Get recommendations for building trust in your generative AI: https://lnkd.in/gz-HCWTG #GenerativeAI #GenAI
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Did you know 37% of Millennials admit to taking time off without approval? Known as “quiet vacationing”, this trend is a reflection of employee perception of paid time off. Our Global Vice President of Human Resources, Albert Galarza, SPHR explores the concept, noting that this trend “may serve as the impetus for HR leaders to review their organization's corporate culture and determine whether their work policies are up to current standards.” Read Albert’s latest Forbes Human Resources Council article to learn more about the potential impact of quiet vacationing on your company: https://lnkd.in/gE8H3pkn #QuietVacationing #HumanResources #Leadership
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Advanced driver assistance systems (ADAS), with features like automatic emergency braking, lane departure warning and blind-spot detection, are becoming requirements in the modern production of vehicles. But how do manufacturers ensure these systems are reliable and compliant? It’s all about rigorous field operational testing (FOT), and partnering with the right experts who handle the nitty-gritty details—from sourcing vehicles to calibrating sensors. Explore our latest article to understand the complexities of FOT, the significance of high-quality data, and key considerations for program success: https://lnkd.in/gnksKBSX #ADAS
www.telusinternational.com
telusinternational.com
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📅 Join industry experts from TELUS International (rebranding to TELUS Digital) and Everest Group during a live webinar on Thursday, September 26, at 12 PM ET. We’ll discuss how leaders can use a tech-driven approach to optimize customer experience (CX) delivery costs without impacting service quality. Secure your spot here: https://lnkd.in/gSkvx-PJ #CustomerExperience #CX
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Trying to figure out how to strengthen customer loyalty with AI? 💪 On the newest episode of "Questions for now," customer experience experts Shepard (Shep) Hyken, author of I’ll Be Back: How to Get Customers to Come Back Again and Again, and Colin Shaw, author of The Intuitive Customer: 7 Imperatives For Moving Your Customer Experience to the Next Level, share actionable strategies to create personalized, loyalty-building customer experiences in the age of AI. 🎧 Listen to the full episode: https://lnkd.in/gfWm652b #QuestionsForNow #CustomerLoyalty #AI
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🏡 Our team members in Denver, Colorado came together for this year’s TELUS Days of Giving in support of Family Tree. Family Tree is a non-profit organization that provides temporary housing to families experiencing domestic violence, child abuse and/or homelessness. The facility consists of two buildings: one for housing and the other as a school for children between the ages of 3 and 5. Team members painted the walls and furniture in three bedrooms, which received new mattresses, bedding and TVs. The kitchen, living room and dining room of the housing building were deep cleaned, and volunteers made lunch and dinner for the residents. Check out some pictures of our team members in action by scrolling through the photos below. 👇 #FamilyTreeInc #TELUSDaysOfGiving
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Explore how our intelligent contact center technology enables businesses to interact with customers in a conversational manner, reduces IVR queues and more. https://lnkd.in/g-sD699w #CCaaS #CustomerExperience #CX
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Would you expect a middle schooler to be able to develop an advanced AI model? Expectations of large language models (LLMs) are often just as unrealistic. Just as humans become experts in their field with time and experience, LLMs require extensive training data to excel in diverse real-world applications. That’s LLM fine-tuning in a nutshell. Scroll through to learn how to fine-tune generalist LLMs to be experts, then watch our webinar on crafting production-grade GenAI applications to learn even more: https://lnkd.in/gaPPGkHp #Webinar #GenAI #GenAIApplications