Ange is the Agency, Refund & Chargeback Manager at Virgin Atlantic Airways. She has worked at Virgin for 26 years in May (Ange says that she knows she doesn’t look old enough) looking after Refunds and Chargebacks Ange has been able to ensure duplicate funds don’t go out the door. Also working closely with the Fraud Manager and Payment’s Managers Virgin Atlantic have definitely refined and improved our processes. Ange has two amazing children. Her son is 25 and he is a professional footballer for Barnet FC. Her daughter is 22 and she is physiotherapy, she will always be one of the first on to the dance floor at a party.