Orchard  Reviews

645  Great
TrustScore 4 out of 5

4.2

In the Real Estate Agency category

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Rated 5 out of 5 stars

I was part of the Move First program…

I was part of the Move First program which is buy a home first, then sell your existing home. It was an easy and good experience buying the home. The selling of my current home took longer than expected because the market changes. Which no one really can predict. All and all it worked out my realtor got me as much as he could and all parties are happy!

Date of experience: 01 November 2024


Rated 1 out of 5 stars

I worked for this company they lie, cheat, and steal

I worked for this company, and in a very short amount of time ended up with multiple listings and closings only to have my client and commission stolen from me by the brokerage and terminated without cause. They allowed the other agent to collect on the commission and silenced me when I disputed the closing. It’s all DEI hires protecting their fellow favorite races, and genders. Belinda the blimp, Sean the yellow belly salamander, and Natasha the witness, all worked directly to silence me and steal from me.
Save yourself a bunch of trouble. Read this review again, and don’t ever do business with people like this Better Business Bureau Glass door trust pilot, FEC, NAR all have reports of this. I will continue to share my truth where this companies name appears. Your efforts to not only steal from me, but try to silence me. They won on the theft.

Date of experience: 01 August 2024


Rated 5 out of 5 stars

Great experience

Melinda was such a wonderful, caring and knowledgeable agent helping us thru the whole process. The orchard team was great and made everything easy for selling our home. We would definitely use them again!

Date of experience: 27 August 2024

Reply from Orchard

Thank you for sharing this with us, Anne-Marie! We love hearing this and are thrilled it was an easy & caring experience working with Melinda and the Orchard team.


Rated 1 out of 5 stars

No Call / No Show

I reached out to the company and setup an appointment for an in home consultation. Received an email notification regarding the scheduled appointment. I took time off of work to meet the agent at my house however the agent did not show up, answer or return calls. The agent ended up canceling the appointment 30 minutes after the scheduled time which indicates the agent was aware they did not show up to the appointment. This company will only waste your time.

Date of experience: 13 August 2024

Reply from Orchard

Hi Ryan, thank you for sharing this. We are sorry that we missed the opportunity to work with you. Our team has been in touch to see if we can connect you with a new agent to work with, but we respect that you may choose to give your business elsewhere. We wish you the best of luck with your future home sale.


Rated 5 out of 5 stars

Orchard.com simplified our home selling and buying process

We used Orchard.com to sell our old house and purchase 2 new houses. Working with Orchard made the process of finding our new houses while selling our existing house much easier. Orchard fronted us the money to get our new houses and Orchard's Concierge service helped us get our old house renovated and sold for an excellent price. We were very happy with the overall process and how smooth Orchard made the often complex process of selling and finding new residences.

Date of experience: 19 April 2023


Rated 1 out of 5 stars

Orchard will not work with you if you…

Orchard will not work with you if you are the agent and owner. When we offered to give up not representing ourselves they said they don’t work with other agents. Very misleading and disappointing.

Date of experience: 06 September 2024


Rated 5 out of 5 stars

Our Agent,Liz Mensey

Our Agent,Liz Mensey, went above and beyond her responsibilities in helping with the sale of our home.I cannot saw enough about her follow through on details.She has been great! She sold our home in record time!

Date of experience: 17 July 2024

Reply from Orchard

Thank you for sharing, Bobby! Liz is wonderful -- thank you for choosing to work with her and the Orchard team.


Rated 5 out of 5 stars

Orchard relieved a lot of the stress…

Orchard relieved a lot of the stress with buying and selling a home. The greatest part was getting the equity advance which enabled us to purchase another home while our home was on the market. Our home sold above the initial offer and we received additional proceeds at closing. The Orchard team was fantastic and did everything they said they would do. I highly recommend Orchard to anyone looking to sell and buy another home,

Date of experience: 24 February 2024


Rated 5 out of 5 stars

Toni has been great and does a…

Toni has been great and does a wonderful job of keeping us updated through the home selling process. She has definitely gone above and beyond for me and my family and we greatly appreciate her work.

Date of experience: 21 June 2024


Rated 5 out of 5 stars

Orchard worked well for us

The services offered by Orchard worked well for us. Our home sold very quickly for more than we asked. Having the closing also handled by Orchard allowed us to close in 24 days from listing to closing. Our only disappointment was with the cleaning service offered through the Orchard Concierge service. The crew did a poor job which were had to follow up one ourselves. Otherwise, everyone from the listing agent to the closing notary was great. We would definitely recommend them.

Date of experience: 31 August 2023

Reply from Orchard

Hi Bob, we're happy to hear about your quick home sale with Orchard. We're so thankful for your recommendation and will pass along the feedback about your experience with Concierge. Thank you for taking the time to leave a review!


Rated 1 out of 5 stars

I was approached by these people…

I was approached by these people Orchard, who, according to so many reviews are not a company you want to do business with. When it becomes obvious through so many reviews that the company is crooked other people who researched ahead instead of getting burned should weigh in too. Thank God I didn't get ripped off by Orchard too. I'll never use them.

Date of experience: 05 June 2024


Rated 5 out of 5 stars

I Still Can't Believe I'm Now a Homeowner

From the first phone call that started this process to closing, everything has been incredibly smooth and efficient. Orchard has an astounding team that was very knowledgeable and also quick to answer all of our questions. I appreciate absolutely every single person who helped us on our journey, especially our loan officer Damien. I wish I could personally thank every single person who worked with us and helped my husband and I buy our first home. It only took about 5 months!

Date of experience: 23 November 2022

Reply from Orchard

Thanks for sharing, Patricia! We're so happy to hear your move went smoothly with everyone and that Damien was able to support you through the loan process. Thank you for leaving a review and choosing to work with Orchard!


Rated 5 out of 5 stars

Use Orchard!

Through out the whole home selling experience the people at Orchard did a great job of providing needed information, helping me fill out needed forms, answering questions and keeping me up to date on what was going on. I would highly recommend Orchard for your home buying or selling needs.

Date of experience: 24 June 2024

Reply from Orchard

We're so happy to hear this, Christiana! Those details can really add up. Thank you for sharing this and choosing to work with our team.


Rated 5 out of 5 stars

A Smooth process!

Moving into our new built home was great and getting a advice from Orchard helped us put 20% downpayment. We did one move and then it took 39 days to sell our old home and we received additional profits. It was a overall smooth experience.

Date of experience: 09 August 2023

Reply from Orchard

Thanks so much for leaving a review! we're so happy you had a smooth homebuying and selling process with Orchard.


Rated 5 out of 5 stars

Thank you Mary and Chris for supporting…

Thank you Mary and Chris for supporting us through this transition. Moving can be stressful and you two made the process of selling/buying transition very smoothly. I definitely will use orchard again if we ever move again. They’re honest and transparent and really support their customers.

Date of experience: 20 April 2023

Reply from Orchard

Thanks for sharing this, Claudia! We're so happy to hear that your move went smoothly and that your agents Chris and Mary were able to support you through the process. Thank you for leaving a review and choosing to work with Orchard!


Rated 5 out of 5 stars

Highly Recommend Orchard

Orchard did an excellent job. From helping us understand their buy first process, buying our new home, making some improvements to the old home, all the way through selling our old one, they handled everything. Our team was helpful, professional, and knowledgeable.

Date of experience: 30 April 2023

Reply from Orchard

Thanks for your review Paul. We're happy to hear you had an excellent experience working with the team at Orchard. We appreciate the feedback!


Rated 5 out of 5 stars

Honest, transparent and convenient!

Services were transparent, professional, and honest. The process of buying our new home and selling our old one was very convenient. No showings, fast access to funds (equity) that we further used as a down payment on the new home, and the costs of repairs of our old home were paid off until it got sold. Everybody in Orchard was very responsive any time I had questions. It was a great experience!

Date of experience: 01 December 2022

Reply from Orchard

Hi Javier-- we could not be happier to hear you had a great experience with Orchard! Our mission is to create the most stress-free, fair, and simple way to buy and sell a home, and we are so happy that matches your experience working with us. Thank you for taking the time to leave a review!


Rated 5 out of 5 stars

With the Orchard move first program

With the Orchard move first program, we were able to secure our dream home! The entire process was hassle free and no-stress at all! Orchard provides convenient services to those looking to purchase a home without all the hassle. Everyone is so professional and knowledgeable about their services.

Date of experience: 27 September 2022

Reply from Orchard

We're so happy to hear that Orchard was able to make finding the home of your dreams stress-free! Thank you for taking the time to leave a review!