Consumer electronics brands, ready to level up? 📈 Learn how to turn customer feedback into innovative products and increase loyalty. Explore actionable strategies to calculate ROI and transform insights into growth. Check out our latest article: https://lnkd.in/eNHHFGbm #CustomerFeedback #Innovation #ROI #BusinessGrowth #CustomerExperience
Wonderflow
Softwareontwikkeling
Amsterdam, North Holland 6.038 volgers
Turn the Voice of the Customer into winning decisions
Over ons
Millions of product reviews are written every day. Wonderflow is the simplest AI-based solution to analyze them and turn this extremely vast stream of customer feedback into winning decisions. Wonderflow's unified VoC analytics help B2C companies extract value from consumer feedback like online reviews, support center records, and NPS. Our AI analyzes the Voice of Customers from all over the world, both from your buyers and your competitors'. The Natural Language Processing (NLP) technology then provides you with easy-to-digest insights, not complicated procedures, so that everyone in your company can access the best information in seconds. Wonderflow is frequently mentioned by leading industry research firms such as Forrester, 451 Research, Omdia, and Aragon. Learn more at www.wonderflow.ai
- Website
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https://wonderflow.ai
Externe link voor Wonderflow
- Branche
- Softwareontwikkeling
- Bedrijfsgrootte
- 51 - 200 medewerkers
- Hoofdkantoor
- Amsterdam, North Holland
- Type
- Naamloze vennootschap
- Opgericht
- 2014
- Specialismen
- Consumer Insights, Customer Experience Management, Consumer Feedback, Text Analytics, Consumer Intimacy, Consumer Research, Customer Experience, Market Research, CXM, Customer Satisfaction, Feedback Analysis, VoC Analytics, VoC Software, NLP, Voice of the customer, Text analysis, Reviews analysis, Net promoter score, Sentiment analysis en Customer insights
Producten
Wonderflow
Klantenervaringsbeheersoftware
Millions of product reviews are written every day. Wonderflow is the simplest AI-based solution to analyze them and turn this extremely vast stream of customer feedback into winning decisions. We help B2C companies extract value from consumer feedback like online reviews, support center records, and NPS. Wonderflow is Simple, Accurate, Integrated, Predictive. This is why it has been chosen by Fortune 500 companies as the leading tool to become customer-centric and stay ahead of the competition.
Locaties
Medewerkers van Wonderflow
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Giuseppe Donvito
Partner at P101 Venture
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Jeroen Morrenhof
CEO and co-founder FRISS | fraud, risk & compliance (Hiring Account Executive in North America)
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Gianluca Ferranti
CX Thought Leader | Executive MBA | Advisor & Angel Investor
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Michele Ruini
CEO & Founder at Wonderflow | Turn the Voice of the Customer into Winning Decisions
Updates
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Here’s our recap of IFA Berlin! 📸 Riccardo Osti and Jacques Croxford share highlights, including an example like Hisense Group’s latest unveil…something you just might want. 🤗
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Day 4 of IFA Berlin, and the energy is even bigger! 🌟 We’ve witnessed some game-changing inventions, especially in the white goods sector. Really interesting to see a lot of investments into reducing energy consumption, and one of our amazing customers, Haier, also has a great exhibition going on so check them out! Find Riccardo Osti and Jacques Croxford if you want to learn more about our next breakthrough!
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Struggling to boost your marketing campaign CTRs and drive better results? Head over to IFA Berlin and connect with Jacques Croxford and Riccardo Osti right now! Here's how our tech can transform your marketing strategy💡using an example of SharkNinja. When we analyzed over 3,000 reviews in minutes for the innovative appliance brand's 𝗡𝗶𝗻𝗷𝗮 𝗔𝗙𝟭𝟬𝟬𝗨𝗞 𝗔𝗶𝗿 𝗙𝗿𝘆𝗲𝗿 🥘, we found that while sales were strong, its campaigns weren’t hitting the mark. With our intuitive dashboard that leverages real reviews, we made a surprising customer persona discovery: While younger professionals love the air fryer for its convenience, 𝗼𝗹𝗱𝗲𝗿 𝗰𝗼𝗻𝘀𝘂𝗺𝗲𝗿𝘀 (𝟱𝟬+), especially those in caravans or RVs 🚐, value its compact size and on-the-go chef-quality cooking. Our tip for Ninja marketers is to adjust your social media and UGC strategies, targeting those specific personas. Encourage fans to share video Shorts showing how easy the air fryer is —whether at home or on the road. Watch your CTR soar and impress your team in no time! Get in touch to see what you've been missing. #IFA2024 #MarketingStrategy #CustomerFeedback #AIAnalytics #ProductMarketing #ConsumerEngagement #DigitalMarketing #CustomerInsights #SalesBoost #MarketingInnovation #TechSolutions #MarketingCampaigns #ConsumerBehavior #ProductInsights #DataDrivenDecisions #CTRimprovement
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📊 To build a truly customer-driven approach, gaining meaningful insights into your audience is crucial. Implementing a robust voice of the customer (VoC) program serves as one of the most effective strategies to achieve this. 🌟 A strong VoC program includes: ✅ Gathering feedback across multiple channels (surveys, interviews, social media) ✅ Thorough analysis to spot trends and opportunities ✅ Actionable plans based on insights to enhance customer experiences Let’s prioritize listening to our customers and elevate our offerings! Check out the article: https://lnkd.in/esf48JUj #CustomerFeedback #CustomerExperience
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Our VoC 101 today refreshes your memory on the biggest basic, common terms and defs within the Voice of the Customer market. 🔭💫 #VoC101 #VoiceOfTheCustomer #BusinessDefinitions #BusinessJargons #CustomerFeedback #Glossary
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How well are you leveraging customer feedback to maintain loyalty? 🧐 Product reviews are often scattered across various platforms, so it can be difficult to consolidate them all and quickly flag the most common complaints. This is where Wonderflow comes in. We are the VoC leader in unifiying big data and helping you pinpoint critical negative reviews, including the "why," so your team can act swiftly. And wait there's more...let our experts show you how it's done. Get in touch at www.wonderflow.ai/contact #CustomerExperience
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Our outstanding HR team 🫂 has been collaborating with Claire Preston, an inspiring consultant specializing in people and culture for scaling companies, to strengthen connections among our employees and ensure their well-being in our dynamic digital landscape. We’re thrilled with the impact Claire has made! 💪 Look at this sneak peek of her engaging with one of our WonderTeams! #HumanResources #EmployeeHappiness
Heading home after an inspiring trip to #London, where I had the chance to meet some of the fantastic Wonderflow team - at the iconic former BBC Television Centre, Shepherd’s Bush. The setting was perfect; amazing to be in this hub of broadcasting heritage, discussing the game-changing technology and innovation that is Wonderflow. My remote collaboration with Wonderflow has been growing in recent months, but nothing beats the energy and value of connecting face-to-face. The passion and creativity of the #Wonderpeople are truly exciting, and I’m thrilled to be supporting a global team doing such groundbreaking work- which gives brands the competitive edge through customer insight analysis. Thanks for your hospitality Ben Williams Liam Parsons @Osman M. Definitely planning to give any possible future face to face meetings prime- time diary space. #Innovation #businessgrowth #data #TeamWonderflow #LondonMeetings #TelevisionCentre #AI #analysis #competitiveedge #customerinsight #customerfeedback #teamwork #coaching #talent #leadership
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🤔 Mastering Market Research: Innovative Techniques for Deep Consumer Understanding 🌍 In today's data-driven world, understanding your customers is more important than ever. But traditional market research methods can be time-consuming and expensive. ➡ Our latest blog post discusses innovative techniques for deep consumer understanding, such as using customer feedback to improve products. By analyzing customer reviews, you can gain valuable insights into what customers want from a product, and what's lacking. Brands that listen to this feedback and make improvements to their products will boost their bottom line. 👉 https://lnkd.in/djERS5FK #customerfeedback #marketresearch #consumerinsights
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Ulta Beauty and SEPHORA are two of the biggest names in beauty retail. 💄We’ve meticulously compared their liquid and powder foundations to uncover what consumers value most. 💡🔎 Our analysis, grounded in verified product reviews, offers actionable insights that you won’t want to miss. #BeautyInsights #ProductReviews