Kinetic Consultancy

One Week to Go! 📢 Don't miss our upcoming WBP Webinar "Airport Commercial Strategy in Focus: Mastering the Digital Marketplace". Join us on September 16th, 11:00-12:30 CEST to learn how to: - Boost your airport's revenue streams - Harness cutting-edge digital strategies - Optimise commercial operations Industry experts from Kinetic Consultancy, Lagardère Travel Retail, and Rezcomm will share their insights. The session will be moderated by Danielle Michel, Director of Membership Services at ACI EUROPE. Secure your spot today 👉 - https://t.co/y5yAs5L7GB

🚀 Looking Ahead to NonAeroVision 2024: Shaping the Future of Airport Commerce 🚀 #NonAeroVision 2024: ACI EUROPE’s Commercial and Retail Conference is just around the corner, set to take place on October 23rd in Helsinki hosted by Finavia. This event, which I’m honoured to co-chair alongside Philipp Ahrens, Senior VP Centermanagement at Flughafen Wien - Vienna Airport, is poised to be a pivotal moment for the airport industry. In a recent interview with Peter Marshall from TRunblocked.com, Philipp and I discussed the importance of bringing this conference back to life. We explored the challenges we faced in its revival, the carefully crafted agenda, and what makes NonAeroVision 2024 truly stand out from other industry events. This one-day event is more than just a conference; it’s an opportunity to engage with leading professionals, dive into the latest industry trends, and contribute to the future of airport commerce. We’ll cover everything from hybrid F&B concepts to the impact of GenZ on our sector. I encourage you to register and join us in Helsinki. Let’s come together to shape the next generation of consumer experiences in airports. 👉 Read the full interview here: https://lnkd.in/eP8pX_EA #NonAeroVision2024 #AirportCommerce #ACI_Europe #RetailInnovation #TRUnblocked #Sustainability #FutureReady #hightraffic

We extend our heartfelt congratulations to all the European #airports honored at the ACI EUROPE 2024 Best Airport Award Gala Dinner in Istanbul, Türkiye. The Best Airport Awards recognise excellence and outstanding achievement from across ACI Europe’s members, from the busiest hubs on the continent to smaller and regional airports, across a wide range of airport activities. The 2024 Award winners implemented strategies “pushing the airport business model into new territories, fostering new value creation models and embraced transformation and flexibility while taking care of their people and the planet”. The awards focus on five categories: #DigitalTransformation, #EcoInnovation, #HRExcellence, #WorldBusinessPartner and #BestAirport. For the full results: https://lnkd.in/ebAarvY3 iGA Istanbul Airport & Aeroporti di Roma Avinor Oslo Airport London Luton Airport Malta International Airport plc Torino Airport Hermes Airports Ltd Aéroport International de Toulon Hyères & VINCI Airports #ACI2024IST #Hightraffic #aviation

🛫Now boarding Future Travel Experience Ancillary & Retailing conference: Unleashing Innovative #Airport #Strategies for Customer and Commercial Excellence 🌟In our session with Mammen Tharakan Joel Godfrey, Ahmet Er and Dilanur Çetinalp we’ll explore cutting-edge strategies to elevate the customer experience and boost commercial retail income in the airport industry. 💺Join us to delve into the transformative insights from leading innovators who are redefining the aviation landscape. #AirportExcellence #airprots #CustomerExperience #CommercialExcellence #AviationInnovation #DigitalTransformation #KineticConsultancy #hightraffic

Sammy Patel, Daniel Coleman, Alex Avery and I getting ready to kick off the Future Travel Experience World Airport Retailing Working Group meeting ahead of FTE EMEA today! 🚀 🔮 Themed "Understanding & Planning for the Passenger Evolutions of Tomorrow – GI Generation to Gen Alpha." 👥 Join us as we connect with 400+ executives from 100+ airports, partners, and airlines – for free! Don't miss out! #airport #retailing #commercial #travelretail #innovation #FTEAncillaryRetailing #hightraffic

🌟 Unleashing Innovative #Airport #Strategies for Customer and Commercial Excellence 🌟 I’m thrilled to announce that I will be moderating an exciting session at the upcoming Future Travel Experience Ancillary & Retailing conference, where we’ll explore cutting-edge strategies to elevate the customer experience and boost commercial retail income in the airport industry. Join us to delve into the transformative insights from leading innovators who are redefining the aviation landscape. 📅 Session Highlights: 🔹 Enhancing Customer Experience & Commercial Excellence: Discover how airports can transcend existing norms to supercharge commercial ventures and redefine customer experience. 🗣️ Presentations By: 1. King Salman International Airport Development Company: Speaker: Mammen Tharakan, Vice President, Investment & Partnerships Topic: How will the new airport for Riyadh rewrite the rules for airport commercial excellence? 2. CAVU: Speaker: Joel Godfrey, Digital Product Director Topic: Navigating New Horizons: Unlocking Innovation and Collaboration in the Ever-Changing Airport and Travel Industry Landscape 3. iGA Istanbul Airport: Speakers: • Ahmet Er, Digital Transformation and Channel Management Deputy Manager • Dilanur Çetinalp, Digital Transformation and Channel Management Supervisor Topic: How is Istanbul Airport taking its digital transformation and customer experience efforts to the next level through channel management, innovation, accessibility, omnichannel strategy, AI, Chat GPT and chatbots, personalization, segmentation, research, insights, and more? 📌 Details: Thursday 13th June 09:30 - 10:30 Moderator: Martijn Steur, Managing Director, Kinetic Consultancy Full program: https://lnkd.in/e9GCmTHQ Don’t miss this opportunity to gain valuable insights and network with industry leaders. Let’s unlock the future of airport excellence together! 🚀✈️ #AirportExcellence #airprots #CustomerExperience #CommercialExcellence #AviationInnovation #DigitalTransformation #KineticConsultancy #hightraffic

The 38th ACI EUROPE Commercial Forum Conference hosted by Innsbruck Airport is well on its way, a city that truly elevates your senses with its breathtaking views that can give you vertigo! 🌄✈️ A big shoutout to Marco Pernetta and Patrick Dierich for their incredible hospitality. This year, we have yet another strong audience of 50+ participants, all eager to exchange their experiences and insights on our ever-evolving travel retail business in the airport industry. Philipp Ahrens and I are thrilled to lead this dynamic and open-minded group. This forum again proves to be an excellent opportunity to expand our professional view and improve our game. Especially since we are having 14 professional presentations on the current state, trends, and future visions in #airports and #travelretail. 🛫🌍 A special thank you to our guest speakers, Isser Stefan from SWAROVSKI and James Bircumshaw MRICS from Skyports Infrastructure, for providing us with fresh perspectives on future developments. Looking forward to more inspiring discussions and innovative ideas! 💡👥 #ACIEUROPE #airports #Innsbruck #TravelRetail #insightstoimpact #hightraffic

Passenger Terminal EXPO & CONFERENCE ✈️ 2024 is a wrap! 🎉 What a memorable edition it was. ⚡️Returning energized and enriched by the many conversations with longstanding and new friends and partners from the #airport industry.💬 🎤Truly enjoyed the conferce program which was a smorgasbord of insightful and inspiring presentations. 🌐 🗓️Looking forward to attending in Madrid next year! 🇪🇸 🍾 Congratulations and a big thank you for all those involved in organizing and contributing to the event. #Pte2024 #airporta #IndustryInsights #MadridBound #hightraffic

🛫 Let's meet in Frankfurt! At the Passenger Terminal EXPO & CONFERENCE ✈️ Terminal Expo & Conference 2024! 🛍 We would love to discuss how to increase your commercial revenue and customer experience. See you at #PTE2024 #airport #travelretail #concessions #hightraffic