Customer experience drives loyalty, growth, and a stronger brand. IGT Solutions blends digital tech and human expertise to deliver seamless journeys across land, sea, and air. Let’s reimagine a better future together. Learn more: https://buff.ly/3DTRsr8 #TravelIndustry #TravelInnovation #CustomerExperience #IGTSolutions
IGT Solutions
Perkhidmatan IT dan Perundingan IT
Gurugram, Haryana 1,003,547 pengikut
Enabling Better Experience
Perihal kami
IGT Solutions is a next-gen customer experience (CX) company, defining and delivering AI-led transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech industries. Established in 1998, with a 100% focus on customer experience, IGT employs more than 25,000 customer experience and technology specialists providing services to 85 marquee customers globally. IGT’s global footprint consists of 31 delivery centers in China, Colombia, Egypt, India, Indonesia, Malaysia, Philippines, Romania, South Africa, Spain, UAE, the US, and Vietnam. IGT is ISO 27001:2013, CMMI SVC Level 5 and ISAE-3402 compliant for IT, and COPC® Certified v6.0, ISO 27001:2013 and PCI DSS 3.2 certified for BPO processes. The organization follows Six Sigma rigor for process improvements.
- Laman web
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https://www.igtsolutions.com/
Pautan luaran untuk IGT Solutions
- Industri
- Perkhidmatan IT dan Perundingan IT
- Saiz syarikat
- 10,001+ pekerja
- Ibu pejabat
- Gurugram, Haryana
- Jenis
- Milik Persendirian
- Ditubuhkan
- 1998
- Pengkhususan
- IT Consulting, TPF Outsourcing, Travel CRM, Testing, Baggage Desk, ERP, Flight Rebooking Services, ATPCO Fare Filing, Ticketing, Internet Booking Engine, eCommerce, Social Media, Mobile Solutions, Sales & Reservations, Customer Service and Support, customer experience management, Airline PSS, Contract Loading, Airline IT and BPO Solutions, artificial intelligence, rpa, robotic process automation, big data, data analytics, bpm services, Automation, customer experience, omnichannel crm, intelligent video analytics, social distancing analytics, CCTM, air cargo, logistics bpo, contactcenter, cxservices, cx, intelligent automation
Produk
![Klik di sini untuk melihat Robotic Process Automation]()
Robotic Process Automation
Perisian Automasi Proses Robotik (RPA)
IGT has successfully combined its experience of running Digital Contact Centers for multiple large companies along with its technology team to deliver a differentiated customer experience by implementing automation solutions like Chatbots and RPAs. IGT is equipped with the right tools, partners, procedures, frameworks, and experts who have experience in solving business problems thus not only bringing operational efficiencies but also enhancing end user experience.
Lokasi
Pekerja di IGT Solutions
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Yogender Tiwari
Vice President & Partner - Customer Success & Sales, Asia Pacific, IGT Solutions
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Kanchan Aggarwal , CSM® CSPO®
Product Specialist | Travel Domain Expert | Agile | Ex- Sabre | NDC | RPA |UAT | Automation | CMMI associate| GDS, Airline PSS, Merchandising…
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Katie Stein
CEO at IGT Solutions
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Chris Campton
Helping organisations operationalise innovation and intentional agility | Digital transformation | Compassionate leadership All views expressed on…
Kemas Kini
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From small TMCs to leading OTAs, iQD redefines scalability and reliability for businesses of all sizes. Trusted by industry giants, it’s your partner for seamless operations, even in peak seasons. Discover the future of travel technology: https://buff.ly/3PysIqY #iQD #OTAs #TravelIndustry #IGTSolutions
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1 Million Strong! This milestone marks an incredible journey of growth, trust, and connection. To our colleagues, partners, clients, and the amazing LinkedIn community—this wouldn’t have been possible without YOU! Your unwavering support, trust, and belief in our brand have brought us here. Every engagement has been a step forward in this journey of collaboration and innovation. Thank you for trusting us, inspiring us, and being part of our story. Together, we’ve built something extraordinary, and this is just the beginning. Here’s to reaching many more milestones and growing together in the future. #1MillionFollowers #Gratitude #TogetherWeGrow #IGTSolutions #EnablingBetterExperience
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Giving back to the community is our pride and privilege! Our Malaysia team recently supported a local school, SK Seri Selangor with maintenance work to create a better learning environment and donated office chairs and tables for the teachers. Together, we strive to make a difference, one step at a time. #CSR #Impact #IGTSolutions #Malaysia
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The client faced several concerning challenges due to manual contract reviews. Our solution, Procurement•AI, optimized the legal team's processes with role-based access control, enabling them to reduce errors and streamline workflows for efficient and precise outputs. Connect with us to get a detailed insight: https://buff.ly/4dJESXK #IGTx #GenerativeAI #IGTSolutions
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Empower your FinTech operations with enterprise-grade services designed to secure sensitive data and streamline customer interactions. From seamless ID programs to real-time support, we ensure safety and trust at every step of the way. Learn more: https://buff.ly/40aG8OC #FinTechIndustry #DataProtection #CustomerExperience #IGTSolutions
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Enhance customer support with 24/7 multilingual assistance, personalized service, and seamless booking experiences. Let experts handle inquiries and challenges to elevate satisfaction, loyalty, and your brand’s reputation. Learn more: https://buff.ly/3BZfMqY #CustomerExperience #OTA #BPO #CustomerSupport #IGTSolutions
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IGT Solutions has partnered with Databricks as a Consulting & System Integration (SI) Partner. This strategic partnership is set to empower IGT Solutions’ customers by harnessing Databricks' advanced data and AI technologies to create innovative, scalable, and future-ready solutions. Learn more: https://buff.ly/3DDehPC Navneet (Nav) Taneja #Partnership #Databricks #IGTSolutions
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Turn up the music, turn up the vibes! Our #Gurugram office welcomed the New Year in style with an electrifying DJ night. From groovy dance moves to infectious energy, it was an evening of pure celebration and togetherness. Here’s to starting 2025 on a high note—cheers to more unforgettable moments! #NewYear #2025 #IGTSolutions #India
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Unboxing and rediscovering ourselves this 2025! Our Philippines team celebrated New Year with a beautiful theme encouraging everyone to shine as their best selves. With heartfelt gift exchanges and tokens of appreciation, we embraced a fresh start filled with growth, gratitude, and togetherness. #HappyNewYear #2025 #IGTSolutions #Philippines
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