Email notifications to contact email are rejected

bug
1

What happens

When contact email is set to a group
And the group receives a notification (e.g., Update available)
Then the email notification is rejected with Email::Receiver::AutoGeneratedEmailError

What should happen

The group should be notified (either by internal notification or email notification).
No email should be rejected.

2

To clarify, the contact email setting is not “set to a group”, it sends an email, which is routed to a group.

Two settings you might check:

  • block auto generated emails
  • auto generated allowlist

You should be able to add the email from your site so auto-generated messages are sent through. :+1:

2 Likes
3

I didn’t know about the autogenerated_allowlist setting, thank you! I thought it was a bug because it’s an internal email sender, so I guess it should be in that list by default.

4

With the current, empty defaults, we leave it to site operators to adjust auto-generated message handling in Discourse.

I for one do not accept auto-generated messages in my Discourse sites. :slight_smile:

This sounds like an interesting use-case, but not one that I know of; perhaps we just need better messaging/notifications around certain actions… although I presumed admin users are notified about updates (I know I am!), and non-admin users would not be able to do anything with an “update available” message…? :thinking: I’m sure a feature topic explaining the situation would be appreciated. :+1:

5

I agree this type of messages is not useful for non-admins. But it’s also weird to see an error message for that. I could allow the source to get rid of the error, but then an irrelevant message would reach the contact group inbox. There’s already a topic complaining about Contact email receives too much notifications.

I will think about a feature formulation.