Help Center |
If you think your Facebook account was hacked
If you suspect your account was hacked, visit facebook.com/hacked on a device you’ve used to log into Facebook before.
Signs of hacking to watch out for
If your Facebook account is hacked, you or your friends might notice activity or changes that weren’t from you. For example:
- Your profile picture has been changed.
- There are posts, comments and messages that you didn’t write.
- You’re suddenly having problems logging in, or your usual two-factor authentication method — for example, your authentication app — isn’t working.
- You get a message or notification from Facebook telling you that someone is trying to log in, or has already logged in, and it wasn’t you.
- You get an email from Facebook telling you that an email address or mobile phone number was added, or removed, from your account, or that your password was changed, and it wasn’t you.
- If the email associated with your Facebook account has changed, you can reverse this. When an email is changed, we send a message to the previous email account with a special link. You can click this link to reverse the email change and secure your account.
- If you receive an email from Facebook, you can check to make sure it’s really from us.
- In the Where you’re logged in section of your Settings, you see a device or location you don’t recognize. If this happens, you can select the device and log it out.
If you think you were hacked
If you think you were hacked, answer a few multiple-choice questions here so that we can get you to the right place, depending on your circumstances.
Keeping your account secure
We recommend keeping both your email address and mobile phone number up to date so that it’s easier to recover your account if you ever lose access. Learn more about what you can do to keep your account secure.
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