Help with Microsoft Store purchases

Before contacting support, please check the Microsoft Store and billing help topics, as your question may already be answered.

If you need help with downloading, installing, or activating Windows or Office; need Technical support or have any account or billing related questions, contact us online. 

If you still need help with your purchase, select your region to find the phone number for your country.

Country/region

Microsoft Store sales support

Technical or download support

Egypt

+20 2 353 3333

Technical support

South Africa

0800 167 344

Technical support

Country/region

Microsoft Store sales support

Technical or download support

Bangladesh

877-642-0419

Technical support

Brunei

+673 1 800 6738

Technical support

Cambodia

877-642-0422

Technical support

China

4008201698

Technical support

Guam

1-877-696-7786

Technical support

India (English)

0008004402127

Technical support

India (Hindi)

0008004402127

Technical support

Indonesia (English)

1803442416

Technical support

Indonesia (Indonesian)

1803442416

Technical support

Japan

0120-00-8449

Technical support

Korea

080 222 0880

Technical support

Malaysia (English)

1800220084

Technical support

Malaysia (Malaysian)

1800220084

Technical support

Philippines

180089086393

Technical support

Samoa

0508 149 421

Technical support

Singapore

1800 818-5250

Technical support

Sri Lanka

2423164

Technical support

Taiwan

0800-66-60-37

Technical support

Thailand

001 800 441 8077

Technical support

Vanuatu

0508 149 421

Technical support

Vietnam

120 11563

Technical support

Tip: If you'd prefer to contact Sales and Customer Support via an online chat session, go to this Microsoft Store page and select the chat pop-up in the lower right corner.

Country/region

Microsoft Store sales support

Technical or download support

Australia

1800 267 785

Technical support

New Zealand

0508 149 421

Technical support

Country/region

Microsoft Store sales support

Technical or download support

Albania

+355044515151

Technical support

Austria

+43 800 943670

Technical support

Belgium (Dutch)

0800 58 121

Technical support

Belgium (French)

0800 58 121

Technical support

Bosnia and Herzegovina

0800 20 230

Technical support

Bulgaria

0080 0118 4916

Technical support

Croatia

0800 300 300

Technical support

Cyprus

800 974780

Technical support

Czech Republic

800 900 775

Technical support

Denmark

80 40 49 52

Technical support

Estonia

80 01 11 07

Technical support

Finland (Suomi)

0800 523 121

Technical support

France

08 05 98 00 79

Technical support

Georgia

+995322970124

Technical support

Germany

0800 8088 014

Technical support

Greece

211 181 3880

Technical support

Hungary

06 80 204-999

Technical support

Iceland

0510 69 20

Technical support

Ireland

+35 315 251812

Technical support

Italy

800089760

Technical support

Latvia

8 02 05 017

Technical support

Lithuania

880 07 35 36

Technical support

Luxembourg (French)

800 400 26

Technical support

Luxembourg (German)

800 400 26

Technical support

Macedonia, FYRO

+389 2 3090 890

Technical support

Malta

800 62 037

Technical support

Moldova

0801 022 222

Technical support

Netherlands

0800 0205934

Technical support

Norway

80062002

Technical support

Poland

+48 800 209211

Technical support

Portugal

800 209 175

Technical support

Romania

0800801046

Technical support

Russia

Microsoft has suspended all new sales of products and services in Russia. Learn more

Technical support

Serbia

011 330 55 00

Technical support

Slovakia

0800 111 350

Technical support

Slovenia

01 6001407

Technical support

Spain

+34 900 906 025

Technical support

Sweden

020 120 32 05

Technical support

Switzerland (French)

0 800 562 586

Technical support

Switzerland (German)

0 800 562 586

Technical support

Turkey

0212 3755065

Technical support

United Kingdom

0800 026 0329

Technical support

Country/region

Microsoft Store sales support

Technical or download support

Bahrain (Arabic)

+973 8000 45 00

Technical support

Bahrain (English)

+973 8000 45 00

Technical support

Israel (English)

1809453214

Technical support

Israel (Hebrew)

1809453214

Technical support

Jordan

0 800 22730

Technical support

Kuwait (Arabic)

+965 2221 9876

Technical support

Kuwait (English)

+965 2221 9876

Technical support

Lebanon (Arabic)

Technical support

Lebanon (English)

Lebanon Microsoft Store for consumers closed on October 28, 2021. However, customer support is still available through Microsoft Support and Microsoft products are available through our partners in the region.

Technical support

Oman (Arabic)

+800 73332

Technical support

Oman (English)

+800 73332

Technical support

Qatar (Arabic)

+974 4 411 9418

Technical support

Qatar (English)

+974 4 411 9418

Technical support

United Arab Emirates (Arabic)

+800 0200 0132

Technical support

United Arab Emirates (English)

+800 0200 0132

Technical support

Country/region

Microsoft Store sales support

Technical or download support

American Samoa

1-877-696-7786

Technical support

Anguilla

18669221478

Technical support

Antigua and Barbuda

18773073743

Technical support

Bahamas, The

18773086488

Technical support

Barbados

18773074227

Technical support

Belize

877-860-4891

Technical support

Bermuda

18773086566

Technical support

British Virgin Islands

8772055697

Technical support

Canada (English)

1-877-696-7786

Technical support

Canada (French)

1-877-696-7786

Technical support

Cayman Islands

18776399805

Technical support

Costa Rica

0800-012-1795

Technical support

Dominica

1 877 301 3983

Technical support

Dominican Republic

1 800 148 5008

Technical support

El Salvador

8006973

Technical support

Grenada

18775788785

Technical support

Guadeloupe

08 05 98 00 79

Technical support

Guatemala

+1 877 860 4895

Technical support

Haiti

08 05 98 00 79

Technical support

Honduras

1 877 860 4897

Technical support

Jamaica

18008602404

Technical support

Martinique

08 05 98 00 79

Technical support

Mexico

01800-083-4947

Technical support

Montserrat

18669221455

Technical support

Nicaragua

1 877 860 9415

Technical support

Panama

1 800 507 2785

Technical support

Puerto Rico

1-877-696-7786

Technical support

Saint Kitts and Nevis

18775575895

Technical support

Saint Lucia

18773029966

Technical support

Saint Pierre and Miquelon (English)

1-800-642-7676

Technical support

Saint Pierre and Miquelon (French)

1-800-642-7676

Technical support

Saint Vincent and The Grenadines

18773029972

Technical support

Trinidad and Tobago

18773661865

Technical support

Turks and Caicos Islands

18773661873

Technical support

U.S. Virgin Islands

877 696 7786

Technical support

United States (English)

1-877-696-7786

Technical support

United States (Spanish)

1-877-696-7786

Technical support

Country/region

Microsoft Store sales support

Technical or download support

Argentina

0-800-266-1349

Technical support

Bolivia

800110261

Technical support

Brazil

0800 047 4688

Technical support

Chile

+56 800 226819

Technical support

Colombia

01-800-518-2821

Technical support

Ecuador

+1 877 860 4893

Technical support

French Guiana

08 05 98 00 79

Technical support

Guyana (English)

877-860-4896

Technical support

Guyana (French)

08 05 98 00 79

Technical support

Paraguay

0098004410108

Technical support

Peru

+51 800 54238

Technical support

Suriname

0800 020 5934

Technical support

Uruguay

41-3598-4433

Technical support

Venezuela

0 800 100 6236

Technical support

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.