MIT SMR CONNECTIONS

As a legacy feature, purchasing is probably not the first thing that comes to mind when we talk about digital transformation. But this is changing with growing recognition due to the fact that purchases, when optimized digitally, have the potential to help organizations innovate.

In this Q&A, Todd Heimes, Global Director and General Manager of Amazon Business, discusses current shopping trends, opportunities and challenges. He shares insights on how various technologies – including artificial intelligence (AI), machine learning (ML), big data analytics, blockchain and automation – are being used to dramatically increase the efficiency of purchasing and innovating in relationships with suppliers. He discusses the role of procurement in helping organizations achieve their business objectives, including their environmental, social and governance (ESG) objectives. He also discusses the importance of finding procurement talent who is comfortable with technology and provides insight into the future of the function

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