How to Use Cloud Technology to Change Your CRM Program

You intend to abandon on-premise systems, then? I frequently hear about the desire to replace on-premise systems with cloud-based technologies, such as a CRM like Salesforce. And it makes sense—with all the advantages the cloud offers, why would not you want to switch? In actuality, you are falling behind if you are not taking cloud technology into consideration; therefore, it is time to get serious. However, putting cloud technology into practice is more complicated than it seems. Replacing deeply embedded, long-standing legacy systems is a challenging task. But that is conceivable. As my team and I have worked with organizations around the world, we have seen a few recurring trends, issues and recommended procedures for switching from on-premise to cloud-based CRM systems, like Siebel.