IT Alerts :: Information Technologies | The University of New Mexico

Type: Announcement
Period: 1/21/25 6:00 PM - 1/31/25 9:00 PM

To ensure continued security UNM IT is performing maintenance on the voice mail system Tuesday January 28 2025, beginning at 6:00 pm. During the three hour window the voice mail system will be intermittently unavailable.

If users experiences any issues with their voice mail services after the maintenance window please contact the IT Support Center at 277-5757.

Type: Announcement
Period: 1/21/25 - 3/4/25

To increase security and resources, Listservs not used within the last two years will be removed beginning on January 28 (until March 4, 2025). We will begin removing lists in batches up until the lists used in the last two years. List owners will be notified before removal so they can be preserved if need be, and configurations and archives will be preserved until a later date.

Type: Announcement
Period: 1/21/25 - 1/31/25

To remain in compliance with vendor support, the following web sites will be demised on January 28, 2025:

alpfa.unm.edu
artsciadmin.unm.edu
aspremed.unm.edu
bannergovernance.unm.edu
camps.unm.edu
cec.unm.edu
chem253l.unm.edu
chicanos-old.unm.edu
chms.unm.edu
commutersurvey.unm.edu
dept2mon.unm.edu
disabledsite.unm.edu
discover.unm.edu
explore.unm.edu
familyweekend.unm.edu
frenchpoets.unm.edu
hlc2018.unm.edu
hlc2019.unm.edu
iaso.unm.edu
inventory.unm.edu
lagrants.unm.edu
lobocloudinfo.unm.edu
metrics.unm.edu
nursing-apps.unm.edu
ogs.unm.edu
paw.unm.edu
reslifeprogram.unm.edu
rom.unm.edu
rrwiki.unm.edu
samoralegacy.unm.edu
smconference.unm.edu
stormont.unm.edu
studgov.unm.edu
sub-test.unm.edu
ub.unm.edu
ucollege-temp.unm.edu
unmlive.unm.edu
websites.unm.edu
womenwriter.unm.edu
youth.unm.edu

If a site is listed in error, please contact the IT Service Desk at 277-5757 or via help.unm.edu. A separate email will also go out to each NetID and NetID owner.

Thank you,
IT Applications

Resolved: 1/15/25 14:39

Type: Outage
Period: 1/13/25 - Present

UNM Valencia is currently experiencing a network outage. This issue has been reported to the service provider and is currently being reviewed.

Type: Announcement
Period: 1/3/25 - Present

Starting January 3rd and continuing for six to eight weeks, IT will be refreshing the storage environment that hosts departmental shared drives (UNMCIFS). This is planned as a non-disruptive phased process, with no expected loss or interruption of service.

The share clients should automatically reconnect without user action. During this period if users experience issues accessing departmental drives, they should contact their departmental IT officer, departmental IT staff, or UNM IT Customer Support Services at 505-277-5757 for assistance.

Thank you for your understanding as we work to improve our storage infrastructure.

Type: Announcement
Period: 5/11/24 - Present

On behalf of the Chief Information Officer,

At UNM, we all have an important role to play in keeping information secure and private. As part of UNM IT's ongoing efforts to improve our security approach, we want to make you aware of an upcoming enhancement to protect against online threats. This upgrade, called BloxOne Threat Defense, is designed to shield both university and personal computers from accessing websites known for hosting harmful software like viruses or ransomware. Once implemented, this upgrade will provide protection for computers connected to UNM's network, Wi-Fi, VPN, or guest Wi-Fi, ensuring a safer online experience for everyone.

NOTE: These changes apply to UNM networks including the branch campuses. Changes to network services provided by and to Health and Health Sciences, if any, will be communicated by and coordinated through Health and Health Sciences CIO Notices.

What does this mean for you?

Beginning 06/11/2024, access to known malicious web sites will be blocked. Users will be redirected to a web page indicating they are attempting to access a malicious web site and provided information if they believe this is an error or if they need access to the web site to meet legitimate research, academic, or administrative business purposes. See FastInfo 7972 for additional information.

All institutions, public and private, are subject to ransomware, malware and other cyber threats. UNM BloxOne Threat Defense is a hybrid cybersecurity solution that leverages Domain Name System (DNS) as the first line of defense to detect and block cyber threats. BloxOne Threat Defense only blocks verified web sites with a high severity threat and a high confidence accuracy rate. Sites are not blocked based on content or application.

For assistance with UNM IT services, please contact UNM IT Customer Support Services at 505-277-5757. Hours of operation are Monday – Friday, 7:30 a.m. to 5 p.m., except during University Holidays.

Due to the healthcare nature of UNM Health and Health Sciences (HHS), there may be variations to services and support for HHS students, faculty, and staff. If you experience any issues regarding HHS technology services, please contact the following: During regular business hours, 8-5, Monday-Friday, contact the Health Sciences IT Service Desk at 505-272-1694. Outside of regular business hours contact the Health IT Service Desk at 505-272-3282 (2-DATA).

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