Abstract 1. Examined the structure of temperament as assessed by the Childhood Temperamaent Quest... more Abstract 1. Examined the structure of temperament as assessed by the Childhood Temperamaent Questionnaire (CTQ) on 1,366 children and compared the factor analytically derived structure both to the original 9 dimensions and to the structure found on the same ...
This study investigated the production and comprehension of requests by 10-year-old children with... more This study investigated the production and comprehension of requests by 10-year-old children with and without hostile-aggressive and anxious-fearful behavior problems. A representative sample of 100 children completed tasks involving the production and com-prehension of politeness in requests. The results from the production task showed that when the children were explicitly asked to ask politely they primarily used “please ” to indicate politeness, whereas face-saving politeness was marked by the use of question directives and hints. Children with hostile-aggressive and comorbid behavior problems were less likely than comparison group children to use question directives and hints in some social contexts, whereas children with anxious-fearful behavior problems were the same as the comparison group. The results of the comprehension task showed that chil-dren without behavior problems were more likely to judge nonpolite requests (which did not contain any politeness features) to be ef...
Children’s production and comprehension of politeness in requests: Relationships to behavioural a... more Children’s production and comprehension of politeness in requests: Relationships to behavioural adjustment, temperament and empathy
The majority of industry based human factors research on usability has been directed towards eith... more The majority of industry based human factors research on usability has been directed towards either usability as a means of optimising the efficiency and effectiveness of IT systems and processes used within companies or usability as a market differentiating factor for products and services [1]. Relatively little research has been directed towards electronic commerce, where users interact electronically to purchase products or services. This paper discusses key human factors issues relating to electronic commerce in telecommunications, based on case studies from the work of the Telstra Human Factors Research Group (HFRG) and the Usability Team in IBM-GSA. Telstra is one of Australia’s leading telecommunications companies. IBM-GSA is a joint venture company between Telstra and IBM Global Services. The first case study reports on the involvement of the HFRG in the development of Transigo, a “wholesale” electronic commerce site currently being developed by Telstra in partnership with t...
International Journal of Behavioral Development, 1996
... Further, differences in the correlates of shyness in four shyness subgroups (very shy tovery ... more ... Further, differences in the correlates of shyness in four shyness subgroups (very shy tovery approaching) were examined; different correlates in the very shy subgroup would support the notion that they form a discrete category (Rutter, 1977). ...
There is uncertainty about the relationship between difficult temperament in infancy and reported... more There is uncertainty about the relationship between difficult temperament in infancy and reported problem behaviors later in childhood. In this study data from a large, representative community cohort (total N studied = 1583) were used to determine whether preschool behavior problems (at age 4 to 5 years) could be predicted from difficult temperament and other variables in infancy. Maternal ratings of difficult temperament on the Revised Infant Temperament Questionnaire predicted only 17.5% of those with preschool behavior problems, a percentage not significantly greater than the 14% of the total sample rated as having problems. There was some improvement in prediction when difficult temperament was added to other variables such as male sex (28%). However, mothers' overall rating of temperament was a more powerful predictor of preschool behavior problems, both alone (26.0%) and in combination with other variables such as perinatal stress (36.8%), male sex (29.5%), and non-Australian parent (29.4%). Similarly, maternal reports of infant behavior problems was a more powerful predictor of preschool behavior problems both alone (21.8%) and in combination with male sex (24.6%), low socioeconomic status (26.1%), non-Australian parent (21.8%), and nurse's overall rating of temperament (21.8%). The best consistent predictor of later problems was the combination of mothers' overall rating of temperament and maternal reports of infant behavior problems (27.0%), especially when combined with other infant variables such as perinatal stress (35.3%), male sex (31.5%), and non-Australian parent (30.0%).(ABSTRACT TRUNCATED AT 250 WORDS)
Abstract 1. Examined the structure of temperament as assessed by the Childhood Temperamaent Quest... more Abstract 1. Examined the structure of temperament as assessed by the Childhood Temperamaent Questionnaire (CTQ) on 1,366 children and compared the factor analytically derived structure both to the original 9 dimensions and to the structure found on the same ...
This study investigated the production and comprehension of requests by 10-year-old children with... more This study investigated the production and comprehension of requests by 10-year-old children with and without hostile-aggressive and anxious-fearful behavior problems. A representative sample of 100 children completed tasks involving the production and com-prehension of politeness in requests. The results from the production task showed that when the children were explicitly asked to ask politely they primarily used “please ” to indicate politeness, whereas face-saving politeness was marked by the use of question directives and hints. Children with hostile-aggressive and comorbid behavior problems were less likely than comparison group children to use question directives and hints in some social contexts, whereas children with anxious-fearful behavior problems were the same as the comparison group. The results of the comprehension task showed that chil-dren without behavior problems were more likely to judge nonpolite requests (which did not contain any politeness features) to be ef...
Children’s production and comprehension of politeness in requests: Relationships to behavioural a... more Children’s production and comprehension of politeness in requests: Relationships to behavioural adjustment, temperament and empathy
The majority of industry based human factors research on usability has been directed towards eith... more The majority of industry based human factors research on usability has been directed towards either usability as a means of optimising the efficiency and effectiveness of IT systems and processes used within companies or usability as a market differentiating factor for products and services [1]. Relatively little research has been directed towards electronic commerce, where users interact electronically to purchase products or services. This paper discusses key human factors issues relating to electronic commerce in telecommunications, based on case studies from the work of the Telstra Human Factors Research Group (HFRG) and the Usability Team in IBM-GSA. Telstra is one of Australia’s leading telecommunications companies. IBM-GSA is a joint venture company between Telstra and IBM Global Services. The first case study reports on the involvement of the HFRG in the development of Transigo, a “wholesale” electronic commerce site currently being developed by Telstra in partnership with t...
International Journal of Behavioral Development, 1996
... Further, differences in the correlates of shyness in four shyness subgroups (very shy tovery ... more ... Further, differences in the correlates of shyness in four shyness subgroups (very shy tovery approaching) were examined; different correlates in the very shy subgroup would support the notion that they form a discrete category (Rutter, 1977). ...
There is uncertainty about the relationship between difficult temperament in infancy and reported... more There is uncertainty about the relationship between difficult temperament in infancy and reported problem behaviors later in childhood. In this study data from a large, representative community cohort (total N studied = 1583) were used to determine whether preschool behavior problems (at age 4 to 5 years) could be predicted from difficult temperament and other variables in infancy. Maternal ratings of difficult temperament on the Revised Infant Temperament Questionnaire predicted only 17.5% of those with preschool behavior problems, a percentage not significantly greater than the 14% of the total sample rated as having problems. There was some improvement in prediction when difficult temperament was added to other variables such as male sex (28%). However, mothers' overall rating of temperament was a more powerful predictor of preschool behavior problems, both alone (26.0%) and in combination with other variables such as perinatal stress (36.8%), male sex (29.5%), and non-Australian parent (29.4%). Similarly, maternal reports of infant behavior problems was a more powerful predictor of preschool behavior problems both alone (21.8%) and in combination with male sex (24.6%), low socioeconomic status (26.1%), non-Australian parent (21.8%), and nurse's overall rating of temperament (21.8%). The best consistent predictor of later problems was the combination of mothers' overall rating of temperament and maternal reports of infant behavior problems (27.0%), especially when combined with other infant variables such as perinatal stress (35.3%), male sex (31.5%), and non-Australian parent (30.0%).(ABSTRACT TRUNCATED AT 250 WORDS)
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