SquadStack

🎉We're super excited to share with our SquadStack Community that we have been featured in one of India's leading publications, The Times of India 🎉 🙌 A huge shout-out to Akhil George and the folks at #TimesofIndia and #TimesTechies for providing us with a platform to showcase our journey, achievements, and the impact we're creating in the industry. It's a privilege to be affiliated with you & we're elated by this opportunity. 👏 Check out our story and read how Apurv Agrawal talks of #AI in the highest regard and prepares us for the revolution it is unleashing in the country’s BPO Sector. Apurv effortlessly challenges preconceived notions about the telecalling / BPO industry and shares insights into SquadStack's culture of innovation and continuous collaboration. 👥https://shorturl.at/bmANT We also applaud the commitment and passion showcased by our army of telecallers. Your voices, experiences, stories, and passion for work, have not only inspired us but also countless others who now understand the value of the industry and the incredible individuals behind it. Pooja Gupta, Ashu Bedi, Priya Bhasin Onwards & Upwards from here! 🎉🔥 #SquadStack #MediaFeature #Innovation #Teamwork #Gratitude

What's the real, tangible impact of AI on agent performance when used in daily operations? In this week's edition of SquadStack InnoWave, we find out. No buzzwords, no hype. We're looking at Agent OverWatch, an AI system designed by SquadStack to monitor and optimize the entire agent lifecycle. We also break down: ✅ Why traditional quality audits and manual oversight just aren't scaling anymore ✅ How AI turns mountains of unused contact center data into actionable insights ✅ What happens when agents get real-time, personalized coaching instead of generic feedback ✅ Why agent burnout is hitting critical levels (and how AI helps prevent it) Like most good tech, it's not about replacing humans. It's about fixing the frustrating parts of contact centers that haven't changed in decades. Read to know how AI is finally solving those "that's just how it is" problems in contact centers. #CX #ContactCenters #AI #SquadStack

This Diwali, we’re grateful for every step forward and excited for what’s to come. Here’s to new possibilities, shared successes, and a future lit with innovation. SquadStack wishes you and your loved ones a Diwali filled with joy, warmth, and endless light! ✨ #SquadStack #Diwali #Community #Innovation

We're thrilled to welcome Birla Opus to the SquadStack family! Together, we’re ready to elevate customer experiences and reach new milestones. Here’s to a journey of growth and collaboration! #SquadStack #Community #Growth #CX

At SquadStack, we're always challenging the status quo. Why tie your business to rigid contracts when you can scale customer conversations on your terms? Our new Plug-N-Play solution empowers companies to engage customers intelligently and flexibly. No long-term commitments, no hefty infrastructure costs—just meaningful conversations when you need them. In the latest edition of SquadStack InnoWave, we dive into how this innovative approach helps businesses focus on quality interactions over quantity and adapt to today’s dynamic market demands. Plus, catch insights from our CEO Apurv Agrawal featured on Times Now, as we discuss why now is the time for this shift in customer engagement. Read it all here. Curious about how Plug-N-Play can enhance your telecalling operations? Let’s connect! #CustomerEngagement #Telecalling #AI #PlugNPlay #SquadStack

Imagine a world where every business, big or small, has the power to reach its customers without limits. SquadStack's 𝐏𝐥𝐮𝐠-𝐍-𝐏𝐥𝐚𝐲 makes this vision a reality—enterprise-grade telecalling, accessible for all. Gone are the days of rigid contracts and complex setups. With rapid go-live, scalable pay-per-lead pricing, and AI-powered support, 𝐏𝐥𝐮𝐠-𝐍-𝐏𝐥𝐚𝐲 transforms telecalling into a growth engine for every business. With 𝐏𝐥𝐮𝐠-𝐍-𝐏𝐥𝐚𝐲, we’re leveling the playing field and opening doors for small businesses and startups to connect, engage, and grow. #SquadStack #Telecalling #Innovation #Growth

"𝐏𝐥𝐮𝐠-𝐍-𝐏𝐥𝐚𝐲 is redefining telecalling, making it scalable and accessible to businesses of all sizes." In a conversation with Times Now, Apurv discussed how 𝐏𝐥𝐮𝐠-𝐍-𝐏𝐥𝐚𝐲 is transforming telecalling for small businesses across India. Through AI-powered flexibility, we're breaking down traditional barriers and empowering enterprises to grow, no matter their scale or resources. 𝐑𝐞𝐚𝐝 𝐦𝐨𝐫𝐞: https://lnkd.in/e7tAzRjV #ProductLaunch #MediaFeature #SquadStack #Telecalling

Traditional telecalling isn’t built for small businesses—we’re changing that. For too long, 𝐬𝐭𝐚𝐫𝐭𝐮𝐩𝐬 𝐚𝐧𝐝 𝐬𝐦𝐚𝐥𝐥 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬𝐞𝐬 have struggled to access 𝐨𝐮𝐭𝐬𝐨𝐮𝐫𝐜𝐞𝐝 𝐭𝐞𝐥𝐞𝐜𝐚𝐥𝐥𝐢𝐧𝐠 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬, locked out by high setup costs, rigid contracts, and complex onboarding. With traditional solutions built for big players, smaller companies are left behind—forced to choose between expensive outsourcing or the burden of building in-house teams. To remove these barriers and make 𝐞𝐧𝐭𝐞𝐫𝐩𝐫𝐢𝐬𝐞-𝐠𝐫𝐚𝐝𝐞 𝐭𝐞𝐥𝐞𝐜𝐚𝐥𝐥𝐢𝐧𝐠 accessible to every business—SquadStack introduces 𝐏𝐥𝐮𝐠-𝐍-𝐏𝐥𝐚𝐲! Why 𝐏𝐥𝐮𝐠-𝐍-𝐏𝐥𝐚𝐲 is a 𝐆𝐚𝐦𝐞-𝐂𝐡𝐚𝐧𝐠𝐞𝐫: ◾Go Live in 24 Hours ◾Zero Fixed Costs ◾AI-Powered Quality Checks ◾Scalable on Your Terms Whether you're a startup validating product-market fit, a D2C brand capitalizing on fresh leads, or a small business needing seasonal support, 𝐏𝐥𝐮𝐠-𝐍-𝐏𝐥𝐚𝐲 empowers you to grow without limits. Ready to scale without barriers? 𝐆𝐞𝐭 𝐒𝐭𝐚𝐫𝐭𝐞𝐝: https://lnkd.in/eF8A6KPT #PlugNPlay #SquadStack #Telecalling #ProductLaunch

"AI isn’t replacing human agents—it’s empowering them to do what they do best: connect, empathize, and solve problems." In a recent feature with ADGULLY, our CEO, Apurv Agrawal, explored how AI is revolutionizing the tele-calling industry. By blending human expertise with AI-driven insights, we’re transforming customer interactions—making them more personalized, efficient, and impactful. It’s about creating a partnership between people and technology, driving better outcomes for businesses and customers alike. 𝐑𝐞𝐚𝐝 𝐌𝐨𝐫𝐞: https://lnkd.in/gmEas6cX #SquadStack #MediaFeature #AI #SalesInnovation #CX

Success starts with the right partnership! With SquadStack, Kissht achieved an impressive 82% conversion boost and a 50% reduction in CAC. How was this possible? ✅ Omnichannel outreach & system-driven follow-ups ✅ Access to in-depth reporting and analytics ✅ High quality telecallers & systematic agent onboarding ... and much more! Read the full story for all the insights ⬇