This #Christmas, our IGT Solutions Romania team partnering with Banca De Bine packed joy and hope for the children of Ver Cadesti and Preluci villages in Bacău County. In the rush of life, we paused to share what truly matters—time, kindness, and care. By being Santa's helpers to truly make the season magical, our team proved that small acts of kindness can light up lives where hope shines brightest. Together, let's spread warmth and build a world where joy reaches every heart. #CSR #SpreadingSmiles #HolidaySeason #IGTSolutions #BancaDeBine #Romania
IGT Solutions
IT Services and IT Consulting
Gurugram, Haryana 987,056 followers
Enabling Better Experience
About us
IGT Solutions is a next-gen customer experience (CX) company, defining and delivering AI-led transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech industries. Established in 1998, with a 100% focus on customer experience, IGT employs more than 25,000 customer experience and technology specialists providing services to 85 marquee customers globally. IGT’s global footprint consists of 31 delivery centers in China, Colombia, Egypt, India, Indonesia, Malaysia, Philippines, Romania, South Africa, Spain, UAE, the US, and Vietnam. IGT is ISO 27001:2013, CMMI SVC Level 5 and ISAE-3402 compliant for IT, and COPC® Certified v6.0, ISO 27001:2013 and PCI DSS 3.2 certified for BPO processes. The organization follows Six Sigma rigor for process improvements.
- Website
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https://www.igtsolutions.com/
External link for IGT Solutions
- Industry
- IT Services and IT Consulting
- Company size
- 10,001+ employees
- Headquarters
- Gurugram, Haryana
- Type
- Privately Held
- Founded
- 1998
- Specialties
- IT Consulting, TPF Outsourcing, Travel CRM, Testing, Baggage Desk, ERP, Flight Rebooking Services, ATPCO Fare Filing, Ticketing, Internet Booking Engine, eCommerce, Social Media, Mobile Solutions, Sales & Reservations, Customer Service and Support, customer experience management, Airline PSS, Contract Loading, Airline IT and BPO Solutions, artificial intelligence, rpa, robotic process automation, big data, data analytics, bpm services, Automation, customer experience, omnichannel crm, intelligent video analytics, social distancing analytics, CCTM, air cargo, logistics bpo, contactcenter, cxservices, cx, and intelligent automation
Products
![Click here to view Robotic Process Automation]()
Robotic Process Automation
Robotic Process Automation (RPA) Software
IGT has successfully combined its experience of running Digital Contact Centers for multiple large companies along with its technology team to deliver a differentiated customer experience by implementing automation solutions like Chatbots and RPAs. IGT is equipped with the right tools, partners, procedures, frameworks, and experts who have experience in solving business problems thus not only bringing operational efficiencies but also enhancing end user experience.
Locations
Employees at IGT Solutions
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Yogender Tiwari
Vice President & Partner - Customer Success & Sales, Asia Pacific, IGT Solutions
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Kanchan Aggarwal , CSM® CSPO®
Business Analyst | Airline/Travel Domain Expert | Agile | NDC | RPA | UAT | Automation | CMMI associate| GDS, Airline PSS, Merchandising, Payment…
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Katie Stein
CEO at IGT Solutions
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Chris Campton
Helping organisations operationalise innovation and intentional agility | Digital transformation | Compassionate leadership All views expressed on…
Updates
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Holiday cheer was in full swing at our #Gurugram, #Bengaluru, #Pune, and #Bhopal offices during the Winter Carnival! From the festive Santa Walk to soulful Carol Singing and the thrill of Secret Santa, it was a celebration of joy, laughter, and togetherness. Here's to the magic of the season! #ChristmasCelebrations #HappyHolidays #SeasonsGreetings #IGTSolutions #India
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Wishing you a joyful holiday season filled with love, laughter, and warmth! May the spirit of #Christmas bring happiness, kindness, and success to all. Happy Holidays from all of us at IGT Solutions! #MerryChristmas #HappyHolidays #SeasonsGreetings #IGTSolutions
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Striking the right chords of joy and togetherness! Here's the winning entry of the original #Christmas song contest, beautifully composed by our #Iloilo, #Philippines team that showcases remarkable artistic flair and perfectly captures the holiday spirit. This heartfelt performance reflects how strong teamwork turns colleagues into family and creates memories that resonate far beyond the workplace, fostering a culture of #unity, #creativity, and #celebration. Hats off on this festive triumph, Team! #TeamworkWins #ChristmasJoy #HappyHolidays #IGTSolutions
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Spreading Christmas cheer through creativity and teamwork! Our #Philippines team came together like a family to compose an original Christmas song—lyrics, music, video, and all. Here's the beautiful performance of our M5 and M8 office members, who won us over with their heartwarming video. Moments like these show how a workplace can truly feel like home, where shared passions and celebrations bring us closer. Kudos to the team for this wonderful creation and for embodying the spirit of a healthy, joyful work culture. There's more to come, stay tuned!! #Teamwork #ChristmasJoy #HappyHolidays #IGTSolutions
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The joy of togetherness lit up our #Christmas celebrations! From the excitement of Secret Santa to the fun of Jenga and quiz games, soulful songs, and a heartfelt cake-cutting for our December Borns—our corporate office truly embraced the holiday spirit. Moments like these remind us that a workplace isn't just about work; it's a place to bond, celebrate, and cherish the joy of being one team. Here's to a season of laughter, camaraderie, and creating memories that last. #HolidaySeason #ChristmasCelebrations #HolidaySpirit #IGTSolutions
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Here's how our custom-built ‘Load Processing BOT’ revolutionized flight operations! By automating cabin load calculations, it seamlessly processes flight load data from multiple APIs and provides real-time, accurate reports. Talk to us to get a detailed insight: https://buff.ly/4dJESXK #Innovation #AI #Automation #AirlineIndustry #IGTSolutions
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Sustainability at IGT Solutions isn’t just a goal; it’s our way of working. From eco-friendly CX solutions to carbon-cutting work models, we’re proving that innovation and responsibility go hand in hand. Together, we’re shaping the future of sustainable business. https://buff.ly/3BCKl5F #ESG #Sustainability #IGTSolutions
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As customer expectations soar, AI is transforming operations and personalizing experiences. But it’s more than automation—it’s about balancing empathy, aligning with brand values, and driving loyalty. Follow the link to learn more about embracing AI with purpose: https://buff.ly/3VF8ak0 #CustomerExperience #AI #Empathy #Technology #IGTSolutions
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At IGT Solutions, we turn players into passionate communities! Our expert social & community management builds connections, fosters inclusivity, and strengthens brand identity. Let’s create a player base that’s engaged, loyal, and thriving. https://buff.ly/3ZFr9Mn #CommunityFirst #GamingIndustry #SocialandCommunityManagement #IGTSolutions
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