The Integration of Large Language Models in Financial Services: From Fraud Detection to Generative AI Applications

Authors

  • Snehansh Devera Konda Visvesvaraya Technological University, India Author

DOI:

https://doi.org/10.32628/CSEIT241061208

Keywords:

Financial Technology (FinTech), Large Language Models (LLMs), Regulatory Compliance, Generative Artificial Intelligence, Banking Infrastructure Automation

Abstract

This comprehensive article examines the transformative impact of artificial intelligence in the financial services sector, focusing on the evolution from traditional applications to advanced AI systems. Through systematic analysis of implementation frameworks and regulatory considerations, this article demonstrates the sector's technological leadership, evidenced by a 56% higher AI implementation success rate compared to other industries. The article reveals how Large Language Models have revolutionized customer interactions, achieving 92% query resolution accuracy and 89% improvement in user engagement. Documentation and compliance processes have been transformed through AI automation, demonstrating an 82% improvement in real-time compliance monitoring and 89% enhancement in automated reporting accuracy. Financial institutions' established regulatory frameworks and mature governance structures have enabled superior technology integration, with an 82% cloud adoption rate and 85% risk management effectiveness. The article’s analysis of software development infrastructure shows significant advancement, with a 73% improvement in deployment frequency and 82% enhancement in code quality metrics. The article highlights how financial institutions' robust regulatory expertise provides a significant competitive advantage, demonstrated by 89% security compliance and 76% stronger compliance protocols. Drawing from comprehensive industry analyses and empirical evidence, this article contributes to the growing body of literature on AI implementation in regulated industries while providing practical insights for organizations balancing innovation with compliance requirements.

Downloads

Download data is not yet available.

References

N. Gokhale, A. Gajjaria, R. Kaye, and D. Kuder, "Artificial Intelligence Leaders in Financial Services," Deloitte Insights, 2019. [Online]. Available: Link: https://www2.deloitte.com/us/en/insights/industry/financial-services/artificial-intelligence-ai-financial-services-frontrunners.html

Coursera Staff, "Machine Learning and AI in Finance: 10 Applications and Use Cases," Coursera, 2024. [Online]. Available: Link https://www.coursera.org/articles/machine-learning-in-finance

R. I. T. Jensen and A. Iosifidis, "Fighting Money Laundering With Statistics and Machine Learning," IEEE Access, vol. 11, pp. 12345-12356, DOI: 10.1109/ACCESS.2023.3239549 Link: https://ieeexplore.ieee.org/document/10025710/citations#citations DOI: https://doi.org/10.1109/ACCESS.2023.3239549

D. Kalbande, P. Prabhu, A. Gharat, and T. Rajabally, "A Fraud Detection System Using Machine Learning," in 2021 12th International Conference on Computing, Communication and Networking Technologies (ICCCNT), Kharagpur, India, 2021, pp. 1-6. DOI: 10.1109/ICCCNT.2021.9579467 Link: https://ieeexplore.ieee.org/document/9580102/citations#citations DOI: https://doi.org/10.1109/ICCCNT51525.2021.9580102

Li, Y., Wang, S., Ding, H., & Chen, H. (2024). "Large Language Models in Finance: A Survey". arXiv preprint arXiv:2311.10723. Retrieved from arXiv Link: https://arxiv.org/abs/2311.10723

Hentzen, J.K., Hoffmann, A., Dolan, R., & Pala, E. (2022). "Artificial intelligence in customer-facing financial services: a systematic literature review and agenda for future research". International Journal of Bank Marketing, 40(6), 1299-1336. Link: https://www.emerald.com/insight/content/doi/10.1108/ijbm-09-2021-0417/full/html DOI: https://doi.org/10.1108/IJBM-09-2021-0417

Bhuiyan, Md. Saiful Islam,. "BONIK: A Blockchain Empowered Chatbot for Financial Transactions." IEEE International Conference on Trust, Security and Privacy in Computing and Communications (TrustCom), 2021. Link: https://helda.helsinki.fi/server/api/core/bitstreams/92b2d80a-9be5-48c1-be05-d3c3147038ca/content

M. Mashaabi, A. Alotaibi, H. Qudaih, R. Alnashwan, and H. Al-Khalifa, "Natural Language Processing in Customer Service: A Systematic Review." arXiv preprint arXiv:2212.09523, 2022.. Link: https://arxiv.org/abs/2212.09523

M. Wade, M. Gauchat, V. Srinivas, and V. Bhat, "2025 Banking and Capital Markets Outlook." Deloitte, 2024. https://www2.deloitte.com/us/en/insights/industry/financial-services/financial-services-industry-outlooks/banking-industry-outlook.html

T. Sandridge, R. Grant, S. Forster, and B. Harris, "Maximizing compliance: Integrating gen AI into the financial regulatory framework." IBM Blog, 2024. https://www.ibm.com/blog/maximizing-compliance-integrating-gen-ai-into-the-financial-regulatory-framework/

Basel Committee on Banking Supervision (BCBS). "Sound Practices: Implications of fintech developments for banks and bank supervisors." February 2018. Available: https://www.bis.org/bcbs/publ/d431.pdf

KPMG. "The Pulse of Fintech 2024: H1 Analysis of Investment in Fintech." KPMG International, August 2024. Available: https://kpmg.com/cn/en/home/insights/2024/08/pulse-of-fintech-h1-24.html

Downloads

Published

12-12-2024

Issue

Section

Research Articles

Similar Articles

1-10 of 489

You may also start an advanced similarity search for this article.