Shangri-La Group

We’re thrilled to announce that Shangri-La Toronto will once again serve as the official hospitality partner for Toronto International Film Festival (TIFF), taking place from 5th to 15th September. This year, we’re kicking things off with an exclusive opening party for over 1,200 VIP guests, placing us at the heart of one of the world’s most prestigious film festivals. Our partnership with TIFF offers an unparalleled opportunity to highlight our brand on the international stage, welcoming some of the biggest names in cinema to experience the luxury of Shangri-La Toronto. Throughout the festival, guests can also indulge in TIFF-inspired afternoon tea and signature cocktails in the hotel lobby, fully immersing themselves in the festival atmosphere. With 278 films on the lineup and a star-studded guest list, TIFF 2024 is set to be an unforgettable celebration of film and culture, and we can’t wait to be a part of it! #ShangriLa #ShangriLaToronto #TIFF2024 #FindYourShangriLa

For 16 years, Shangri-La Barr Al Jissah and Al Husn, Muscat have been a steadfast supporter for marine conservation, with a focus on the protection of Hawksbill and Green turtles. Despite the year's intense heat and humidity in Muscat, our dedication to marine life remains unwavering. Braving the harsh weather, our Turtle Rangers, Mohammed Al Hassani and Hassan Mohamed Hassan Al Qasmi, have ensured the safety and successful hatching of many turtle nests, releasing over 3,000 hatchlings into the sea. They've also relocated 30 nests to better protect these noble species from heat, high tide and predators. The beaches of Al Husn, Al Bandar, and Al Waha continue to be nurturing grounds for new life, reflecting our ongoing promise to nature's conservation. Our efforts extend beyond a single location. At Shangri-La hotels and resorts worldwide, we’re united in a shared mission of sustainability, from protecting pandas in Chengdu, China to reef care and beekeeping in Boracay, The Philippines. Together, we're contributing to the continuity of life, making sure the natural beauty of our world is preserved for future generations. Shangri-La Muscat, Oman #ShangriLaGroup #MarineConservation #TurtleRangers #SustainabilityJourney #NaturePreservation

We are excited to announce the debut collaboration between our loyalty programme, #ShangriLaCircle, and HSBC Wealth and Personal Banking Hong Kong! Under this partnership, HSBC Premier Elite customers can now upgrade their Shangri-La Circle tier to Jade, unlocking exclusive privileges and perks such as accelerated points earning, room upgrades, complimentary breakfast, early check-in and late check-out, and more at our hotels worldwide. Moving forward, we will continue to provide exclusive benefits and distinctive hospitality opportunities to our customers through strategic partnerships. Learn more: https://bit.ly/3MqgUWb #ShangriLa #FindYourShangriLa #Partnership #LuxuryTravel

Today we announced our financial results for the six months ended 30 June 2024. Our disciplined and pre-emptive approach in driving topline, cost management and debt strategies have enabled us to protect our bottom-line whilst turning our 1H24 free cash flow positive to USD46.3 million from negative USD14.6 million in 1H23. This, along with our strong balance sheets, gives us the confidence to resume interim dividend payments. We will continue to invest in our people and build our capabilities to ensure that we are able to provide for the evolving expectations of our customers. Learn more: Press release: https://bit.ly/3MiSBcM Full results announcement: https://bit.ly/3ABv4Bg #ShangriLa #FinancialResults #HeartfeltAsianHospitality #FindYourShangriLa

We are delighted to announce that Shangri-La has been recognised as the No.1 performer in Singapore’s Best Customer Service Survey by The Straits Times and leading global data firm Statista for the second consecutive year! This prestigious accolade is a testament to the unwavering dedication of our incredible team, who consistently delivers heartfelt Asian hospitality and exceptional customer experiences to every guest who walks through our doors. A big congratulations to our colleagues in Singapore, and a heartfelt thank you to our guests for their continued trust and support! Learn more: https://bit.ly/3ArOSqv #ShangriLa #HeartfeltAsianHospitality #CustomerServiceExcellence #ShangriLaSingapore #FindYourShangriLa

Kudos to our incredible Shangri-La Circle teams for garnering four prestigious awards at the #DigiZAwards, organised by MARKETING-INTERACTIVE. Our accolades include Silver for Best Omnichannel Strategies, and Bronze for Best UI/UX Design, Best Phygital Experience, and Best Marketing Automation Platform. These achievements are a testament to our unwavering commitment to delivering seamless guest experiences, enhancing customer engagement, and boosting operational efficiency. The DigiZ Awards, now in its fifth year, celebrates excellence in digital marketing by recognising the most creative, innovative, and effective campaigns, strategies, and marketing technologies, all judged by industry leaders to ensure the highest standards. Learn more about the DigiZ Awards: https://bit.ly/4cqLCsG #ShangriLa #ShangriLaCircle #DigitalMarketing

Today and Every Day, Let’s Stand with the Young People Shaping a Sustainable World This 12 August, International Youth Day invites the world to celebrate the crucial contributions of young people to sustainable development. At Shangri-La, we embed sustainability throughout our operations, and our management trainee programmes ensure young people influence the direction of our business. Our corporate-level scheme, S+, launched in 2022 and our hotel-focused initiative, Pioneer, followed in 2023. Since then, 75 exciting young talents in Mainland China have joined these pathways, and we are currently recruiting further cohorts for 2024. Trainees on the S+ programme enjoy accelerated career development and deep immersion in our business, experiencing a wide range of roles across our hotels, regional offices, and headquarters, – whether in the Strategy & Business Transformation, Investment & Asset Management, Project & Design, Shangri-La Circle, Sustainability, Sales, Marketing, Operations, while trainees on the Pioneer programme focus on hotel operations. For example, S+ trainee Will Zhai livestreamed products on behalf of Shangri-La Nanjing, while Sherry Wu showcased food and drink goodies as part of her rotation with the Regional Marketing team in China. We are determined to encourage all our employees – as well as our guests, suppliers, and communities – to unleash their potential and shine. Our S+ programme demonstrates that commitment by helping young people thrive, innovate, and lead our sustainable future. #ShangriLa #ESG #DoGood #InternationalYouthDay #Sustainablilty #Shine

Lang Lang’s Shangri-La Moment: Special Fate In the exclusive narrative from the limited edition book, “From the Heart: Celebrating 50 Years in Asia,” Lang Lang, China’s premier concert pianist and the first "Friends of Shangri-La", shares his “Shangri-La Moment” with us. For over 20 years of touring, he has found a consistent thread of comfort in the special scent of Shangri-La’s lobbies. This scent, coupled with the authentic flavours of Shang Palace, where wonton and shumai for breakfast assure him that his “Chinese stomach” will find satisfaction, no matter where he is in the world. Lang Lang’s experience of Asian hospitality is one of emotional depth, a human connection that transcends mere service. It’s a feeling of being cared for genuinely, of being touched by the sincerity of every gesture. To him, the idea of Shangri-la comes down to something in the heart, the pursuit of a way of being that is calm, dreamy. Join us in exploring Lang Lang’s story and the stories of other long-time friends of Shangri-La in the limited edition book, “From the Heart: Celebrating 50 Years in Asia.” Discover the stories that have shaped Shangri-La and the incredible region we call home. Secure your copy of “From the Heart: Celebrating 50 Years in Asia” by visiting us at the designated areas of Island Shangri-La, Hong Kong, Shangri-La Singapore, Shangri-La Kuala Lumpur, and Makati Shangri-La, Manila, and through Shangri-La Circle’s official WeChat account in Mainland China. Alternatively, you can purchase it online through Assouline online store at https://bit.ly/3zW3fTJ. #ShangriLa #50thAnniversary #AsianHospitality #HeartfeltAsianHospitality #FindYourShangriLa #FriendsofShangriLa

Shangri-La Group is honoured to be named the ‘Top Healthiest Workplace’ at the Mercer China Healthiest Workplace Awards for Year 2024 - 2025. With over 300 participating companies and a rigorous selection process based on the employer health management system and employee Health Risk Assessment (HRA) surveys, Shangri-La Group won the prestigious award as a testament to our efforts in competing to win and doing good for the overall health and wellbeing of our colleagues. We are strongly committed to the wellness, growth and engagement of our people as we aspire to be the best-loved hospitality group, pioneering new horizons and setting new benchmarks. These accolade would not be possible without the contributions of our passionate and hardworking Shangri-La colleagues – you've made Shangri-La Group a special place to work, live and grow. #ShangriLa #FindYourShangriLa #ShangriLaCareers #HumanResources #OurPeople #Wellness

André Fu’s Shangri-La Moment: Moment of Delight In the exclusive narrative from the limited edition book, “From the Heart: Celebrating 50 Years in Asia,” André Fu, a renowned interior designer and architect who has redefined Asian hospitality with his modernist and multi-cultural approach, shares his “Shangri-La Moment” with us. André’s collaboration with Shangri-La Group, particularly the iconic rooftop bar at Shangri-La The Shard, London, is a testament to his ability to harmonise mystical Eastern quality with contemporary design. The bar’s design, centered around the traditional Chinese dougong structure, creates a dreamscape that marries the exotic with the international, reflecting his own journey as a designer. He describes his “Shangri-La Moment” as the profound connection between mind and hand when he draws, creating a moment of pure delight. This parallels the core focus of hotels in creating moments for their guests. Join us in exploring André’s story and the stories of other long-time friends of Shangri-La in the limited edition book, “From the Heart: Celebrating 50 Years in Asia.” Discover the stories that have shaped Shangri-La and the incredible region we call home. Secure your copy of “From the Heart: Celebrating 50 Years in Asia” by visiting us at the designated areas of Island Shangri-La, Hong Kong, Shangri-La Singapore, Shangri-La Kuala Lumpur, and Makati Shangri-La, Manila, and through Shangri-La Circle’s official WeChat account in Mainland China. Alternatively, you can purchase it online through Assouline online store at https://bit.ly/3zW3fTJ. #ShangriLa #50thAnniversary #AsianHospitality #HeartfeltAsianHospitality #FindYourShangriLa