Gleneagles Hospital Hong Kong

【Gleneagles shares experiences in healthcare digital transformation at Hospital Management Asia conference】 #Gleneagles is pleased to play a part in the Hospital Management Asia 2024 in Indonesia earlier this week. The 4-day event offered an inspiring platform for discussions and knowledge exchange on keeping pace with healthcare challenges and transformations in healthcare delivery. Our Chief Information Officer (CIO) Mr Louis Shun engaged the audience with the topic “Driving digitalisation and patient-centered innovation in healthcare based on interoperability” which depicted Gleneagles’ digital transformation journey leveraging the use of apps, artificial intelligence, robots and more to enhance operational efficiency and patient experience. Also shared was how the hospital navigated through the challenges encountered during the transformation. In the session “Redesigning nursing care”, our Assistant Director of Nursing Ms Cora Yim exchanged views on the emerging trends of nursing care delivery with nursing representatives from other healthcare organisations. Ms Yim was joined by our CIO when they introduced Gleneagles’ adoption of a remote order system, empowered by a doctor app with a digital signature function, which has significantly improved accuracy and communication, reduced nurses’ workload and manual steps, leading to enhanced medication and patient safety.

【Medical team fully supports athletes at Paris 2024 Paralympic Games】 Prior to the official commencement of the Paris 2024 Paralympic Games the medical team led by Dr Joe Law, our Consultant in Emergency Medicine and Team Physician of the Hong Kong, China delegation, had arrived in Paris with all athletes to make their final preparation. Our Dr Law also took the opportunity to visit the polyclinic in the Paralympic Village to get a better understanding of how our athletes' medical needs may also be served through this facility. We wish the Hong Kong Team the best of luck and look forward to their victorious performances!

【Promoting quality improvement and patient safety at international forum】   #Gleneagles was privileged to have participated in the recent International Forum on Quality & Safety in Healthcare which offered healthcare leaders and professionals from around the world a platform to exchange knowledge and insights and discuss ideas related to a wide spectrum of topics on patient safety and quality improvement.      In the session “A tale of 2 cities – Hospital accreditation in Hong Kong and Shanghai”, Dr Kenneth Tsang, Chief Executive Officer of Gleneagles Hospital Hong Kong and Regional Chief Executive Officer of IHH Healthcare North Asia, compared Gleneagles’ experiences in simultaneously participating in the two international accreditation schemes, namely the Australian Council on Healthcare Standards (ACHS) International and the new China’s International Hospital Accreditation (CIHA) Standards. The sharing also covered some of the hospital’s current learnings and challenges as it goes through the CIHA exercise.      In another session, Dr Tsang interacted with other industry professionals on the dynamics between the public and private healthcare sectors under the city’s dual-track system, whilst presenting some of our hospital’s efforts in contributing to filling the gap between the two sectors to achieve a more balanced healthcare system.      We also thank our teams from different disciplines for showcasing at the forum some of the initiatives taken in raising quality of care and patient safety, these included our innovative infrared detection system to prevent patient falls, our patient support and remote care service, a new labelling system to enhance efficiency and accuracy of specimen processing, infection control improvement measures for our new dialysis centre, and more.

【Supporting the Paris 2024 Paralympic Games】 Following the official closing of the Paris 2024 Olympics, preparation for the Paralympic Games beginning in a couple of weeks’ time is well underway! The Flag Presentation Ceremony for the Hong Kong, China Delegation to the Paris 2024 Paralympic Games was held earlier at the Central Government Offices. The delegation will set off for the Games on 24 August.   Gleneagles is honoured to support the Hong Kong Team's participation in the Paralympic Games. Dr Joe Law, our Consultant in Emergency Medicine and Team Physician of the delegation, will lead the medical team comprising other allied health volunteers to provide professional medical support to our athletes throughout the Games.   Our best wishes to the Hong Kong Team and all athletes participating in the Games!

【Further elevating drug dispensing accuracy with new medication robot】  We are pleased to have recently introduced to our hospital uniBOT, the new fully-automated robotic unit dose cutting and repacking system to further elevate drug dispensing accuracy.     Gleneagles is the first hospital in Asia to adopt this repacking system designed to support automatic medication cutting and repacking of a variety of blister tablets, capsules and ampoules. Equipped with a proximity sensor to automatically detect the medications, the system is also able to process different sizes and arrangements of tablets and capsules as well as ampoules into unit dose format. Boasting high speed and operational simplicity, drug dispensing accuracy, efficiency and patient safety at Gleneagles are set to be further enhanced.

【Gleneagles joins hand with Shenzhen Qianhai Taikang Hospital to bring excellent healthcare services in the GBA】 #Gleneagles has recently signed a collaboration agreement with Shenzhen Qianhai Taikang Hospital on providing high-quality, comprehensive and efficient healthcare services to patients in the Greater Bay Area (GBA). The collaboration brings Gleneagles and Shenzhen Qianhai Taikang Hospital together in the realms of talent nurturing, knowledge exchange, teleconsultation, patient referral and more. It also opens up an engaging platform for ongoing exchange of knowledge and the latest technologies in specialties such as cardiology, orthopaedics, oncology, etc. Cross-border patient referral for services may also be arranged as appropriate. The partnership is set to further promote cross-boundary medical cooperation and foster the integration of healthcare services in the GBA.

【Staying on top of potential data breaches】   At #Gleneagles, we are committed to providing the best possible and personalised care for our patients while ensuring that our data security and privacy is always safeguarded.   Since 2019, we have been organising periodic data breach drills to strengthen the preparedness and resilience of our staff to potential data breaches. In a recent round of tabletop exercise, our staff conducted some drills on handling common data breach scenarios covering ransomware attack, accidental document disposal, email or postal leakage, and phishing under the guidance of a professional consultant. The group seized the opportunity to refresh their knowledge of the best practices and gained additional insights into the crucial process to go through in managing data breach incidents and minimising the impact.

【Achieving continuously high healthcare standards through adopting CIHA Standards】 To ensure that our quality and patient care and safety stay on par with international standards and to foster healthcare integration within the Greater Bay Area, #Gleneagles is set to adopt the China’s International Hospital Accreditation Standards (CIHA) (2021 Version) in hospital accreditation, in addition to our current adoption of The Australian Council on Healthcare Standards International accreditation. We have recently kick-started the preparation for the CIHA exercise and had the pleasure of inviting experts from the Shenzhen Hospital Accreditation Research Center (SHARC) to introduce to us the background, accreditation process, requirements and risk assessment and address questions from our staff. The informative session was followed by an insightful experience sharing by representatives of The University of Hong Kong-Shenzhen Hospital. We will make every effort to achieve the CIHA and are confident that our dual accreditation will allow us to have the best of both schemes and deliver the best possible care for patients!

【Gleneagles collaborates with Sun Life to provide oncology and cardiology services】 #Gleneagles has recently partnered with Sun Life to provide its high-net-worth clients with oncology and cardiology services through its healthcare service platform. “With oncology and cardiology being among our core specialties, we have been working with the experts and multidisciplinary teams at our different specialist service centres to perform a number of novel and highly-advanced treatment protocols. Supported by our top-notch healthcare team, patients will receive timely and tailored medical services covering oncology, cardiology and more throughout their healthcare journey,” Dr Kenneth Tsang, Chief Executive Officer of Gleneagles Hospital Hong Kong and Regional Chief Executive Officer of IHH Healthcare North Asia, said. Gleneagles looks forward to continuing to leverage advanced technology, innovative platforms and strategic partnerships to make excellent-quality and personalised healthcare accessible to more people.

【Media interview – AI healthcare in Hong Kong and the region】  Artificial intelligence (AI) is being adopted in various aspects of healthcare and its application is continually expanding. In a recent interview with Cable News Network (CNN), Dr Kenneth Tsang, Chief Executive Officer of Gleneagles Hospital Hong Kong and Regional Chief Executive Officer of IHH Healthcare North Asia, shared that AI has been changing the landscape of healthcare in Hong Kong and the region. He also believed that AI and technological advances could help address the global shortage of healthcare manpower. With the increasing accuracy of AI-assisted services, he considered AI a helpful tool for healthcare providers to make healthcare delivery easier and faster, fostering people's well-being in the long run.    CNN interview with Dr Kenneth Tsang: https://lnkd.in/g7XGfcvR