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HP Recommended
Pavilion 690-OOxx
Microsoft Windows 11

Yesterday Microsoft invited me to Upgrade to Windows 11 from Windows 10 via Windows Update. I upgraded. During the installation they removed the HP Windows Support Assistant software I had on my computer saying they removed it because it would not work with Windows 11.

I have tried to get a version that will work from the HP website but when it automatically detects my product it says it is running on Windows 10 64 bit. It most certainly is not. Neither is Windows 11 on their list of alternative OS's???!!!

How can I get a version of HP Support Assistant for my computer that will run with Windows 11? 

2 REPLIES 2
HP Recommended

@Roland50 

 

New version should be 9.10.85.0 now (for Windows 11)

 

          hpsa 010.png

 

You can download from

 

             https://support.hp.com/us-en/help/hp-support-assistant?jumpid=va_r602_us/en/any/psg/pl_ot_ob_ds_pd/h...

 

Regards.

BH
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HP Recommended

Thanks for your advice and help - I will try it.

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