Build employee customer loyalty by creating easy, fully integrated interactions.
We analyze naturalistic data from a study of work-place communication and derive five design criteria for lightweight interaction systems.
We now evalu- ate current technologies used for remote communication to see how well they support the lightweight-interaction characteristics identified above.
The I2I system helps people establish live chat while they are manipulating similar documents by embedding chat faciliti es in other applications, ...
Steve Whittaker, Jerry Swanson, Jakov Kucan, Candace L. Sidner: TeleNotes: Managing Lightweight Interactions in the Desktop. ACM Trans. Comput. Hum.
Nov 21, 2024 · TeleNotes: Managing Lightweight Interactions in the Desktop. January 1997 · ACM Transactions on Computer-Human Interaction.
TeleNotes: Managing Lightweight Interactions in the Desktop. 137-168. view. electronic edition via DOI · unpaywalled version · references & citations. authority ...
Once in an interaction, participants must manage the communication situation as it unfolds. ... Telenotes: managing lightweight interactions in the desktop.
... TeleNotes: Managing lightweight interactions in the desktop | Communication theories and technology have tended to focus on extended, formal meetings and ...
Once in an interaction, participants must manage the communication situation as it unfolds. ... Telenotes: managing lightweight interactions in the desktop.
Research paper thumbnail of TeleNotes: Managing Lightweight Interactions In the Desktop · TeleNotes: Managing Lightweight Interactions In the Desktop. ACM ...
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