Abstract: Face to the increasingly stringent business competition, small and medium sized enterprises strive to excel.

Measurement Framework for Business Process Outsourcing to the Cloud · Contents. ICETE 2015: Proceedings of the 12th International Joint Conference on e-Business ...

Sep 8, 2015 · Considered a combination of Software-as-a-Service and Business Process Outsourcing, Business Process as a Service has the potential to provide ...

The proposed framework allows firstly to identify essential metrics to monitor starting from an abstract business level. Then, identified metrics are monitored ...

Assessing whether Cloud computing may be an opportune environment for outsourcing should be preceded by observing and identifying functional and non functional ...

The presented framework, entitled Business Process Outsourcing to the cloud (BPO2C), covers the outsourcing process lifecyle and elaborates several phases ...

Mouna Rekik, Khouloud Boukadi, Hanêne Ben-Abdallah : Measurement Framework for Business Process Outsourcing to the Cloud. ICE-B 2015: 49-55.

In addition, the framework considers the business process context prior and post the outsourcing decision in order to change a decision to account for context ...

This document provides guidelines for a roadmap that an ITES-BPO organization can adopt to establish and improve their digital capabilities. It is aligned to ...

The objective of the work described in this paper is to help designers in the optimization of cloud resources usage by balancing cost against security risks.