The results indicate that 71% of the passenger loyalty is explained by image and image is explained by satisfaction. In addition, service quality and price are ...
High Enough? Explaining and Predicting Traveler. Satisfaction Using Airline Reviews. Emanuel Lacic. KTI. Graz University of Technology. Graz, Austria elacic@ ...
Our results reveal that given our methodology, traveler satisfaction can be predicted with high accuracy. Additionally, we find that training a model on the ...
Apr 4, 2016 · Based on our findings, we created classifiers to predict traveler satisfaction using the best performing rating features. Our results reveal ...
This work examines reviews crawled from the Skytrax air travel review portal and finds that not only five-star rating information such as airport queuing ...
High Enough? Explaining and Predicting Traveler Satisfaction Using Airline Reviews. In Proceedings of the 27th ACM Conference on Hypertext and Social Media ...
High Enough? Explaining and Predicting Traveler. Satisfaction Using Airline Reviews. Emanuel Lacic. KTI. Graz University of Technology. Graz, Austria elacic@ ...
In this work, we thrive to explain and uncover the features of airline reviews that contribute most to traveler satisfaction. To that end, we examine reviews ...
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Emanuel Lacic , Dominik Kowald , Elisabeth Lex : High Enough?: Explaining and Predicting Traveler Satisfaction Using Airline Reviews. HT 2016: 249-254.
High Enough? Explaining and Predicting Traveler Satisfaction Using Airline Review. authors. Lacic, Emanuel,. Kowald, Dominik,. Lex, Elisabeth. Publication Date ...