In this paper, we present an end-to-end automated helpdesk email ticket assignment system, which is also offered as a service.
We present a comprehensive study of the efficacy of different machine-learning and deep-learning algorithms in helpdesk email ticket classification. The results ...
In this paper, we present an end-to-end automated helpdesk email ticket assignment system, which is also offered as a service.
This paper presents an end-to-end automated helpdesk email ticket assignment system, which is also offered as a service, to determine the nature of the problem.
The objective of the system is to determine the nature of the problem mentioned in an incoming email ticket and then automatically dispatch it to an appropriate ...
Nov 21, 2024 · In this article, we present an end-to-end automated helpdesk email ticket assignment system driven by high accuracy, coverage, ...
In this article, we present an end‐to‐end automated helpdesk email ticket assignment system driven by high accuracy, coverage, business continuity, ...
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Automated dispatch of helpdesk email tickets: Pushing the limits with ai. Atri Mandal; Nikhil Malhotra; et al. 2019; AAAI 2019. Focus areas. Focus areas.
Author:Giriprasad Sridhara. Publications. Automated dispatch of helpdesk email tickets: Pushing the limits with AI · Atri Mandal, Nikhil Malhotra, Shivali ...
This article presents an end-to-end automated ticket dispatch system that addresses all these challenges faced in an enterprise dealing with large volumes of.