In this paper, we propose a model for the assessment of the service value defined as the trade-off between benefits and sacrifices perceived by citizens ...
In this paper, we propose a model for the assessment of the service value defined as the trade-off between benefits and sacrifices perceived by citizens ...
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This paper develops an analysis architecture, which consists of fuzzy measurement of P–I gap, modified P–I analysis for attributes and ranking order ...
Aug 4, 2024 · This study suggests an accurate, fuzzy logic-based trust evaluation model for evaluating the trustworthiness of a cloud service provider.
A fuzzy decision support model for the evaluation and selection of healthcare projects should rank the project applications for the selected region, accounting ...
This paper introduces a model for evaluating and prioritizing new products development ideas. As the environment of decision making includes full of ...
This paper presents a fuzzy approach to the identification of organizational values and culture. The proposed approach has been developed from crisp assessment ...
Fuzzy principal component analysis is used to refine quantitative and qualitative index data of innovation service capability, and the index weight is ...
The present study is an attempt to examine the service quality gap between the expectations and perceptions of patients in healthcare using a fuzzy method.
This model allows us to know the Customer Lifetime Value (CLV) [2], and thus build customer profiles according to the brand's valuation of the customer, and ...