The case for good jobs -- and why they are good for business too (TED 2024)

Watch our co-founder Zeynep Ton explain how good jobs can support businesses in creating sustained value for their customers, shareholders, and employees.

 

At the Good Jobs Institute, we support business leaders in leveraging the Good Jobs Strategy to improve their business performance and the lives of their employees.

 

To learn more, please reach to us at [email protected].

 

 

 

 

 

 

 

The WHAT of the Good Jobs System

Drawing on more than a decade of research, Zeynep Ton shows how operational excellence enables companies to offer the lowest prices to customers while ensuring good jobs for their employees and superior results for their investors.

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The WHY and HOW of the Good Jobs System

The Case for Good Jobs describes the “why” and “how” of the Good Jobs Strategy—to help leaders overcome the disconnect between recognizing a better model and having the courage to implement it.

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The Good Jobs Strategy in Action at Sam's Club

In this HBR interview Tim Simmons, the chief product officer of Sam’s Club, details how Walmart’s membership warehouse retailer set about to change virtually every major aspect of its operating model.

Sam's Club reduced prices and SKUs, introduced an array of digital technologies, redesigned jobs, and raised the average pay of its employees by 31%.

Since then net sales have increased by 43%; comparable store sales have grown by double digits 12 quarters in a row; and employee turnover fell significantly.