🚀 A new trial to improve customer experience at International Zagreb Airport Jsc. is coming! 🏆 By winning the #PlayYourAirport challenge, Croatian company Maistral will be able to test its innovative personalised assistance solution for 6 months. Called AI-R-Port, it provides precise information about the passenger journey. 📱 Whether you’re still in the parking lot while check-in has already started, can’t find your gate, don’t understand the airport announcements, or simply need something to entertain you while waiting for your flight, the solution is within reach. All you need to do is send a WhatsApp message, and within seconds, you'll receive personalized and accurate information in your language. 📍 The Play Your Airport challenge was held in Zagreb, a TAV Airports member of the #GroupeADP network, this year after being organised in Paris for the past three years and last year in Madagascar.
𝙕𝙖𝙫𝙧š𝙣𝙞𝙘𝙖 𝙞𝙯𝙖𝙯𝙤𝙫𝙖 „𝙋𝙡𝙖𝙮 𝙔𝙤𝙪𝙧 𝘼𝙞𝙧𝙥𝙤𝙧𝙩“: 𝘼𝙄-𝙍-𝙋𝙤𝙧𝙩 𝙤𝙙𝙣𝙞𝙤 𝙥𝙤𝙗𝙟𝙚𝙙𝙪! Prvonagrađen projekt putem WhatsAppa na svim jezicima nudi informacije koje bi vas mogle zanimati dok čekate let ili putnike u Zračnoj luci Franjo Tuđman. ZAGREB, 4. rujna 2024. Još ste na parkingu, a check-in je već počeo, ne nalazite svoj „gate“, ne razumijete upute s aerodromskog razglasa ili jednostavno tražite sadržaj koji će vas zabaviti dok čekate let – rješenje je nadohvat ruke. Dovoljno je poslati WhatsApp poruku i za nekoliko sekundi ćete dobiti personaliziranu i točnu poruku na svom jeziku. Sve je to dio rješenja koji je za izazov „Play Your Airport“ osmislila hrvatska tvrtka Maistral, koja je i odnijela pobjedu na ovom inovativnom natječaju. Drugo mjesto osvojio je projekt SignAvatar, koji je ponudio hologramsko rješenje javnih objava u zračnoj luci na znakovni jezik. Treća nagrada pripala je ZAG AIR-RMLD, s rješenjem za automatsko nadziranje manevarskih površina zračne luke putem drona. „Play Your Airport“ je višemjesečni projekt tijekom kojega je Međunarodna zračna luka Zagreb (MZLZ) u suradnji s Aéroports de Paris (Groupe ADP) pružila priliku različitim start-upovima i zainteresiranim pojedincima da razrade svoje ideje za poboljšanje poslovanja i korisničkog iskustva u Zračnoj luci Franjo Tuđman. ▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿▵▿ 𝙁𝙞𝙣𝙖𝙡 𝘾𝙝𝙖𝙡𝙡𝙚𝙣𝙜𝙚 𝙤𝙛 "𝙋𝙡𝙖𝙮 𝙔𝙤𝙪𝙧 𝘼𝙞𝙧𝙥𝙤𝙧𝙩": 𝘼𝙄-𝙍-𝙋𝙤𝙧𝙩 𝙏𝙖𝙠𝙚𝙨 𝙩𝙝𝙚 𝙑𝙞𝙘𝙩𝙤𝙧𝙮! The winning project offers information via WhatsApp in any language that may interest you while you wait for your flight or passengers at Zagreb Airport. ZAGREB, September 4, 2024 – Still in the parking lot while check-in has already started? Can't find your gate? Don't understand the airport announcements or simply looking for entertainment while you wait for your flight? The solution is at your fingertips. Just send a WhatsApp message, and within seconds, you'll receive personalized and accurate information in your language. This is all part of the solution devised by the Croatian company Maistral, which won the innovative "Play Your Airport" challenge. The second place was awarded to the project Sign Avatar, which provided a holographic solution for public announcements in the airport in sign language. The third prize went to ZAG AIR-RMLD, a solution for automatic monitoring of the airport's maneuvering areas using drones. "Play Your Airport" is a months-long project during which Zagreb International Airport (MZLZ), in collaboration with Aéroports de Paris (ADP), offered various startups and interested individuals the opportunity to develop ideas to improve operations and the customer experience at Zagreb Airport.
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