The Countering Weapons of Mass Destruction Office at DHS has one of the worst employee engagement and satisfaction scores in all of government.

Hiring remains a “substantial challenge” for USCIS, but a couple early signs indicate that the agency could be turning a corner with its current workforce.

DHS has made some big strides on employee morale in recent years. A new special report examines how DHS sparked those improvements and where it goes from here.

After the recent pay increase, TSA is trying to further improve staff retention by creating career ladders and better defining steps for promotions.