Frente a partes interesadas con niveles de tolerancia al riesgo poco realistas, ¿cómo puede gestionar eficazmente la situación?

As a Regional Chief Risk Officer, effectively managing stakeholders with unrealistic risk tolerance levels requires a delicate balance between assertiveness and diplomacy. Here are key strategies: 1. Educate and Explain: Clearly communicate the implications of unrealistic risk tolerance, using data-driven evidence to illustrate potential consequences. 2. Collaborate and Compromise: Seek common ground by understanding stakeholders' underlying concerns. Explore alternative solutions that balance their needs with risk mitigation. 3. Establish clear boundaries and expectations, emphasizing the importance of risk management for organizational success. 4. Foster trust and open communication with stakeholders, ensuring they feel valued and heard.

To manage stakeholders with unrealistic risk tolerance levels, engage in dialogue to understand their perspective and clarify any misconceptions. Educate them on the potential consequences of excessive risk using data-driven insights and risk-adjusted metrics. Present alternative risk scenarios and link the discussion to the organization’s strategic goals. If needed, escalate the issue to higher governance or involve experts. Negotiate a compromise and propose additional risk mitigation strategies while continuously monitoring and providing feedback on risk exposure.

Don't beat around the bush --call out their unrealistic expectations tactfully and express unapologetically (though diplomatically) that their misguided and unsupported opinions will be disregarded. Most stakeholders are already aligned with the board-approved Risk Management Framework, so these few warrant scant attention. Effective Chief Risk Officers don't waste time coddling emotional appeals that lack data-driven, fact-based foundations. I challenge stakeholders who take risk lightly to address their assertions within the context of the Framework, and provide me and my team with their actionable data in a short timeframe. Most recalcitrant stakeholders recognize the flimsiness of their position, and fade away without further noise.

When dealing with stakeholders who exhibit an unrealistic risk tolerance, I focus on open, data-driven communication to realign their perspective. I present clear, evidence-based scenarios that demonstrate the potential impact of the risks, showing the financial, operational, or reputational consequences if they are not properly managed. Setting realistic timelines and deliverables helps to ground their expectations in what is achievable while mitigating risks. I also engage in ongoing dialogue, using these conversations to educate stakeholders on the importance of proactive risk management, ensuring they understand that taking risks lightly can lead to significant long-term challenges.