Organizing web site information: principles and practical experience

Nowadays, much research examines both the cognitive difficulties encountered by web site users and the development of ergonomic guidelines for designers. However, few studies examine designers' cognitive functioning while designing web sites. We defend ...

We developed and empirically validated a process model of web site success in an online shopping context by identifying the role of pleasure as a key mediating variable. Web site evaluations (of content, organization, and technology) were posited as ...

As web sites continue to grow in their complexity, one of the most important usability design decisions is how to structure the web site topic hierarchy. This decision lays the groundwork for designing other aspects of the site, e.g., the home page ...