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Using outside consultants to improve user services

Published: 30 September 1979 Publication History

Abstract

Through an NSF CAUSE grant, the University of Scranton is expanding and improving its computing support to faculty. As part of this grant three faculty members from other schools visit our institution as consultants. They see our resourses, evaluate our approach, and talk to our faculty in order to get a feeling for the good and bad points of our user services operation. Although these consultants were brought in through the NSF CAUSE grant, the cost of bringing them in was quite small and, therefore, we believe this is an approach towards evaluating user services that is available to everyone.

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cover image ACM Conferences
SIGUCCS '79: Proceedings of the 7th annual ACM SIGUCCS conference on User services
September 1979
131 pages
ISBN:0897910060
DOI:10.1145/601889
  • Conference Chair:
  • Jerome Smith
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 30 September 1979

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