research-article

Open access

Ask the Users: A Case Study of Leveraging User-Centered Design for Designing Just-in-Time Adaptive Interventions (JITAIs)

Authors:

Kazi Sinthia Kabir,

Stacey A. Kenfield,

Erin L. Van Blarigan,

Jason WieseAuthors Info & Claims

Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies, Volume 6, Issue 2

Article No.: 59, Pages 1 - 21

https://doi.org/10.1145/3534612

Published: 07 July 2022 Publication History

Abstract

Just-in-Time Adaptive Interventions (JITAIs) are envisioned to harness rich data on users' contexts. However, many JITAIs fall short in leveraging the value of the data while sculpting the interventions. Investigating the literature reveals a lack of user-centered design (UCD) methods in designing JITAIs. Our case study of applying a UCD process revealed that even without deploying a JITAI, UCD could uncover user interactions that inform critical design decisions of a JITAI's components. We reflect on our experiences engaging in a user-centered JITAI design process and urge the broader human-computer interaction (HCI) community to devise concrete design guidelines for JITAIs. We take the first step toward that goal by proposing a checklist of key design considerations for future JITAIs. Together, this case study contributes insights on applying UCD to the design of all components of a JITAI, which can help capture users' needs and provide actionable interventions.

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Kyle B Zuniga, June M Chan, Charles J Ryan, and Stacey A Kenfield. 2019. Diet and lifestyle considerations for patients with prostate cancer. In Urologic Oncology: Seminars and Original Investigations. Elsevier. https://doi.org/10.1016/j.urolonc.2019.06.018

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Adler DYang YViranda TXu XMohr DVan Meter ATartaglia JJacobson NWang FEstrin DChoudhury T(2024)Beyond Detection: Towards Actionable Sensing Research in Clinical Mental HealthcareProceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/36997558:4(1-33)Online publication date: 21-Nov-2024
https://dl.acm.org/doi/10.1145/3699755
Bhattacharjee AGong ZWang BLuckcock TWatson EAbellan EGutman LHsu AWilliams J(2024)"Actually I Can Count My Blessings": User-Centered Design of an Application to Promote Gratitude Among Young AdultsProceedings of the ACM on Human-Computer Interaction10.1145/36869368:CSCW2(1-29)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3686936
Adler DChoudhury TKostakos VKay JHoang T(2024)Ubiquitous Computing in Action: Infrastructure to Support Sensing and Mental Health Research in PracticeCompanion of the 2024 on ACM International Joint Conference on Pervasive and Ubiquitous Computing10.1145/3675094.3678372(301-306)Online publication date: 5-Oct-2024
https://dl.acm.org/doi/10.1145/3675094.3678372
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Index Terms

Ask the Users: A Case Study of Leveraging User-Centered Design for Designing Just-in-Time Adaptive Interventions (JITAIs)
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. Empirical studies in HCI
    2. HCI design and evaluation methods
      1. User studies

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cover image Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies

Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies Volume 6, Issue 2

June 2022

1551 pages

EISSN:2474-9567

DOI:10.1145/3547347

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Copyright © 2022 ACM.

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Published: 07 July 2022

Published in IMWUT Volume 6, Issue 2

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Cited By

Adler DYang YViranda TXu XMohr DVan Meter ATartaglia JJacobson NWang FEstrin DChoudhury T(2024)Beyond Detection: Towards Actionable Sensing Research in Clinical Mental HealthcareProceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/36997558:4(1-33)Online publication date: 21-Nov-2024
https://dl.acm.org/doi/10.1145/3699755
Bhattacharjee AGong ZWang BLuckcock TWatson EAbellan EGutman LHsu AWilliams J(2024)"Actually I Can Count My Blessings": User-Centered Design of an Application to Promote Gratitude Among Young AdultsProceedings of the ACM on Human-Computer Interaction10.1145/36869368:CSCW2(1-29)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3686936
Adler DChoudhury TKostakos VKay JHoang T(2024)Ubiquitous Computing in Action: Infrastructure to Support Sensing and Mental Health Research in PracticeCompanion of the 2024 on ACM International Joint Conference on Pervasive and Ubiquitous Computing10.1145/3675094.3678372(301-306)Online publication date: 5-Oct-2024
https://dl.acm.org/doi/10.1145/3675094.3678372
Yan XBaroudi LBei RBoudalia LCain SBarton KShorter KNewman M(2024)Proposing a Context-informed Layer-based Framework: Incorporating Context into Designing mHealth Technology for Fatigue ManagementProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3661615(571-583)Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1145/3643834.3661615
Oewel BArean PAgapie E(2024)Approaches for tailoring between-session mental health therapy activitiesProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642856(1-19)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642856
Cha YGunal YWou ALee JNewman MPark S(2024)Shared Responsibility in Collaborative Tracking for Children with Type 1 Diabetes and their ParentsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642344(1-20)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642344
Dawson JFisher EWiese J(2024)Hospital Employee Experiences Caring for Patients in Smart Patient RoomsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642201(1-16)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642201
Bhattacharjee AZeng YXu SKulzhabayeva DMa MKornfield RAhmed SMariakakis ACzerwinski MKuzminykh ALiut MWilliams J(2024)Understanding the Role of Large Language Models in Personalizing and Scaffolding Strategies to Combat Academic ProcrastinationProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642081(1-18)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642081
Kim ILee U(2024)Navigating User-System Gaps: Understanding User-Interactions in User-Centric Context-Aware Systems for Digital Well-being InterventionProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3641979(1-15)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3641979
Fehringer HStary C(2023)User-Informed Adaptation in IoT Home Healthcare: Grounding Development in Empirical EvidenceJournal of Theoretical and Applied Electronic Commerce Research10.3390/jtaer1804009618:4(1901-1925)Online publication date: 17-Oct-2023
https://doi.org/10.3390/jtaer18040096
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