research-article

Open access

The Village: Infrastructuring Community-based Mentoring to Support Adults Experiencing Poverty

Authors:

Tawanna R Dillahunt,

Alex Jiahong Lu,

Tiera S Robinson,

Angela Brown Wilson,

Earnest WheelerAuthors Info & Claims

CHI '22: Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems

Article No.: 574, Pages 1 - 17

https://doi.org/10.1145/3491102.3501949

Published: 29 April 2022 Publication History

All formats PDF

Abstract

Mentorship and other social and relational support have been vital to poverty alleviation and transformative change. It is crucial to understand the underlying factors in the success of mentoring models and subsequent programs to support them. Thus, we conducted a mixed-methods study consisting of longitudinal surveys of community participants followed by semi-structured interviews with 28 community members, eight mentors, and two coaches participating in a community-based mentorship program. Drawing from community-based participatory research in partnership with a non-profit located in a Midwestern United States (U.S.) city, we unpack how the program supported self-sufficiency and economic mobility among adults experiencing financial hardships. Through an infrastructural lens, we attend to individuals’ infrastructuring work in social support, flexibility, and trust to support a “village” model of community-based mentorship. Our results show how the village model differs from traditional mentorship models that assume dyadic, one-to-one, often didactic, and hierarchical relationships (e.g., expert and protégé, adult and child) and are used primarily in the workplace and educational settings. The village mentorship model advocates for less hierarchical and more balanced relationships in non-institutional settings and flexible communication and technological needs. We discuss new research opportunities and design strategies for rethinking technology-mediated mentorship to support poverty-stricken adults in the U.S.

Supplemental Material

MP4 File

Talk Video

Transcript for: Talk Video

References

[1]

Mark S Ackerman and Thomas W Malone. 1990. Answer Garden: A tool for growing organizational memory. ACM SIGOIS Bulletin 11, 2-3 (1990), 31–39.

Digital Library

[2]

Icek Ajzen. 1985. From intentions to actions: A theory of planned behavior. In Action control. Springer, Berlin, Heidelberg, 11–39.

[3]

Aseel Alhadlaq, Ahmed Kharrufa, and Patrick Olivier. 2019. Exploring e-mentoring: co-designing & un-platforming. Behaviour & Information Technology 38, 11 (2019), 1122–1142.

[4]

Tammy D Allen and Lillian T Eby. 2007. The Blackwell handbook of mentoring: A multiple perspectives approach.Blackwell Publishing, Malden, MA.

[5]

Mary Anne Anderson, Elizabeth Brown, Elizabeth W Cavadel, Michelle Derr, Jacqueline F Kauff, 2-18. Using psychology-informed strategies to promote self-sufficiency: A review of innovative programs. Technical Report. Mathematica Policy Research.

[6]

Sam Addison Ankenbauer and Alex Jiahong Lu. 2022. Making Space for Cultural Infrastructure: The Breakdown and Maintenance Work of Independent Movie Theaters During Crisis. In Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems. Association for Computing Machinery, New York, NY, USA, 1–13.

Digital Library

[7]

Seyram Avle, Julie Hui, Silvia Lindtner, and Tawanna Dillahunt. 2019. Additional Labors of the Entrepreneurial Self. Proceedings of the ACM on Human-Computer Interaction 3, CSCW(2019), 1–24.

Digital Library

[8]

Elisabeth D Babcock. 2012. Mobility Mentoring®. Boston, MA: Crittenton Women’s Union.

[9]

A Bandura. 1991. Social cognitive theory of self-regulation. Organizational Behaviour and Human Decision Processes, 50(2), 248–287.

[10]

Cynthia L. Bennett, Erin Brady, and Stacy M. Branham. 2018. Interdependence as a Frame for Assistive Technology Research and Design. In Proceedings of the 20th International ACM SIGACCESS Conference on Computers and Accessibility(Galway, Ireland) (ASSETS ’18). Association for Computing Machinery, New York, NY, USA, 161–173. https://doi.org/10.1145/3234695.3236348

Digital Library

[11]

Erling Björgvinsson, Pelle Ehn, and Per-Anders Hillgren. 2012. Agonistic participatory design: working with marginalised social movements. CoDesign 8, 2-3 (2012), 127–144.

[12]

Geoffrey C Bowker and Susan Leigh Star. 2000. Sorting things out: Classification and its consequences. MIT press.

Digital Library

[13]

Annabel Boys, John Marsden, Garry Stillwell, Kevin Hatchings, Paul Griffiths, and Michael Farrell. 2003. Minimizing respondent attrition in longitudinal research: practical implications from a cohort study of adolescent drinking. Journal of adolescence 26, 3 (2003), 363–373.

[14]

Heather E Bullock. 2014. Social barriers to poverty reduction. Barriers to and Opportunities for Poverty Reduction 135 (2014), 135–160.

[15]

United States Census Bureau. 2018. Income in the past 12 MONTHS (In 2018 Inflation-adjusted dollars). https://data.census.gov

[16]

United States Census Bureau. 2018. Selected Housing Characteristics: American Community Survey 5-year Estimate. https://data.census.gov

[17]

Rajesh Chandwani and Neha Kumar. 2018. Stitching Infrastructures to Facilitate Telemedicine for Low-Resource Environments. Association for Computing Machinery, New York, NY, USA, 1–12. https://doi.org/10.1145/3173574.3173958

Digital Library

[18]

Gilad Chen, Stanley M Gully, and Dov Eden. 2001. Validation of a new general self-efficacy scale. Organizational research methods 4, 1 (2001), 62–83.

[19]

Jia Yan Chong, Ann Hui Ching, Yaazhini Renganathan, Wei Qiang Lim, Ying Pin Toh, Stephen Mason, and Lalit KR Krishna. 2019. Enhancing mentoring experiences through e-mentoring: a systematic scoping review of e-mentoring programs between 2000 and 2017. Advances in Health Sciences Education 25, 1 (2019), 1–32.

[20]

David A Clutterbuck, Frances K Kochan, Laura Lunsford, Nora Domínguez, and Julie Haddock-Millar. 2017. The SAGE handbook of mentoring. Sage, Thousand Oaks, CA.

[21]

Christopher A Le Dantec and Carl DiSalvo. 2013. Infrastructuring and the formation of publics in participatory design. Social Studies of Science 43, 2 (2013), 241–264.

[22]

Rosanna DeMarco. 1993. Mentorship: a feminist critique of current research. Journal of Advanced Nursing 18, 8 (1993), 1242–1250.

[23]

Tawanna R Dillahunt. 2014. Fostering social capital in economically distressed communities. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. ACM, ACM, New York, NY, USA, 531–540.

Digital Library

[24]

Tawanna R. Dillahunt, Vaishnav Kameswaran, Desiree McLain, Minnie Lester, Delores Orr, and Kentaro Toyama. 2018. Entrepreneurship and the Socio-Technical Chasm in a Lean Economy. In Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems (Montreal QC, Canada) (CHI ’18). Association for Computing Machinery, New York, NY, USA, 1–14. https://doi.org/10.1145/3173574.3173814

Digital Library

[25]

Tawanna R Dillahunt and Amelia R Malone. 2015. The promise of the sharing economy among disadvantaged communities. In Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems. ACM, New York, NY, USA, 2285–2294.

Digital Library

[26]

Michaelanne Dye. 2021. Un Grano de Arena: Infrastructural Care, Social Media Platforms, and the Venezuelan Humanitarian Crisis. Proceedings of the ACM on Human-Computer Interaction 4, CSCW3(2021), 1–28.

Digital Library

[27]

Michaelanne Dye, David Nemer, Josiah Mangiameli, Amy S. Bruckman, and Neha Kumar. 2018. El Paquete Semanal: The Week’s Internet in Havana. Association for Computing Machinery, New York, NY, USA, 1–12. https://doi.org/10.1145/3173574.3174213

Digital Library

[28]

EMPath. 2018. Economic Mobility Pathways (EMPath), 2018 Annual Report. https://www.empathways.org/about/annual-reports.

[29]

Stanley O Gaines Jr, Judy Larbie, Sheena Patel, Larissa Pereira, and Zayed Sereke-Melake. 2005. Cultural values among African-descended persons in the United Kingdom: Comparisons with European-descended and Asian-descended persons. Journal of Black Psychology 31, 2 (2005), 130–151.

[30]

Mark Granovetter. 1983. The strength of weak ties: A network theory revisited. Sociological theory 1(1983), 201–233.

[31]

Jonathan Grudin and Steven Poltrock. 2013. Computer supported cooperative work. The Encyclopedia of Human-Computer Interaction, 2nd Ed. (2013).

[32]

Xinning Gui and Yunan Chen. 2019. Making Healthcare Infrastructure Work: Unpacking the Infrastructuring Work of Individuals. Association for Computing Machinery, New York, NY, USA, 1–14. https://doi.org/10.1145/3290605.3300688

Digital Library

[33]

Xinning Gui, Yunan Chen, and Kathleen H Pine. 2018. Navigating the Healthcare Service” Black Box” Individual Competence and Fragmented System. Proceedings of the ACM on Human-Computer Interaction 2, CSCW(2018), 1–26.

[34]

Christina Harrington, Sheena Erete, and Anne Marie Piper. 2019. Deconstructing Community-Based Collaborative Design: Towards More Equitable Participatory Design Engagements. Proc. ACM Hum.-Comput. Interact. 3, CSCW, Article 216 (Nov. 2019), 25 pages. https://doi.org/10.1145/3359318

Digital Library

[35]

PYP Hong, S Choi, and W Key. 2014. Psychological self-sufficiency: balancing cognitive and non-cognitive factors in workforce development. In Meeting of the Society for Social Work Research. JSSWR, San Antonio, TX.

[36]

Philip Young P Hong, Sangmi Choi, and Joshua R Polanin. 2014. A multisample confirmatory factor analysis of the Short Employment Hope Scale (EHS-14). Journal of Social Service Research 40, 3 (2014), 339–352.

[37]

Philip Young P Hong, Vamadu A Sheriff, and Sandra R Naeger. 2009. A bottom-up definition of self-sufficiency: Voices from low-income jobseekers. Qualitative Social Work 8, 3 (2009), 357–376.

[38]

Julie Hui, Nefer Ra Barber, Wendy Casey, Suzanne Cleage, Danny C. Dolley, Frances Worthy, Kentaro Toyama, and Tawanna R. Dillahunt. 2020. Community Collectives: Low-Tech Social Support for Digitally-Engaged Entrepreneurship. In Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems (Honolulu, HI, USA) (CHI ’20). Association for Computing Machinery, New York, NY, USA, 1–15. https://doi.org/10.1145/3313831.3376363

Digital Library

[39]

Julie S Hui, Darren Gergle, and Elizabeth M Gerber. 2018. IntroAssist: A Tool to Support Writing Introductory Help Requests. In Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems. ACM, New York, NY, USA, 22.

Digital Library

[40]

Aarti Israni, Nicole B. Ellison, and Tawanna R. Dillahunt. 2021. ‘A Library of People’: Online Resource-Seeking in Low-Income Communities. Proceedings of the ACM on Human-Computer Interaction 5, CSCW (April 2021), (to appear).

Digital Library

[41]

Maryann Jacobi. 1991. Mentoring and undergraduate academic success: A literature review. Review of educational research 61, 4 (1991), 505–532.

[42]

Mohammad Hossein Jarrahi, Gemma Newlands, Brian Butler, Saiph Savage, Christoph Lutz, Michael Dunn, and Steve Sawyer. 2021. Flexible work and personal digital infrastructures. Commun. ACM 64, 7 (2021), 72–79.

Digital Library

[43]

Holly B Jimison, Krystal A Klein, and Jennifer L Marcoe. 2013. A socialization intervention in remote health coaching for older adults in the home. In 2013 35th Annual International Conference of the IEEE Engineering in Medicine and Biology Society (EMBC). IEEE, Piscataway, NJ, USA, 7025–7028.

[44]

Helena Karasti, Karen S Baker, and Eija Halkola. 2006. Enriching the notion of data curation in e-science: data managing and information infrastructuring in the long term ecological research (LTER) network. Computer Supported Cooperative Work (CSCW) 15, 4 (2006), 321–358.

Digital Library

[45]

Elizabeth Kaziunas, Michael S Klinkman, and Mark S Ackerman. 2019. Precarious Interventions: Designing for Ecologies of Care. Proceedings of the ACM on Human-Computer Interaction 3, CSCW(2019), 1–27.

Digital Library

[46]

Kathy E Kram. 1983. Phases of the mentor relationship. Academy of Management journal 26, 4 (1983), 608–625.

[47]

Jonathan Kroll. 2016. What is meant by the term group mentoring?Mentoring & Tutoring: Partnership in Learning 24, 1 (2016), 44–58.

[48]

Daniel Lambton-Howard, Patrick Olivier, Vasilis Vlachokyriakos, Hanna Celina, and Ahmed Kharrufa. 2020. Unplatformed Design: A Model for Appropriating Social Media Technologies for Coordinated Participation. In Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems (Honolulu, HI, USA) (CHI ’20). Association for Computing Machinery, New York, NY, USA, 1–13. https://doi.org/10.1145/3313831.3376179

Digital Library

[49]

Giulio E Lancioni, Mark F O’Reilly, Nirbhay N Singh, Jeff Sigafoos, Doretta Oliva, Gloria Alberti, and Russell Lang. 2011. Two adults with multiple disabilities use a computer-aided telephone system to make phone calls independently. Research in Developmental Disabilities 32, 6 (2011), 2330–2335.

[50]

Jean Lave and Etienne Wenger. 1991. Situated learning: Legitimate peripheral participation. Cambridge university press.

[51]

Jean Lave and Etienne Wenger. 1999. Legitimate peripheral participation. Learners, learning and assessment, London: The Open University (1999), 83–89.

[52]

Charlotte P. Lee, Paul Dourish, and Gloria Mark. 2006. The Human Infrastructure of Cyberinfrastructure. In Proceedings of the 2006 20th Anniversary Conference on Computer Supported Cooperative Work (Banff, Alberta, Canada) (CSCW ’06). Association for Computing Machinery, New York, NY, USA, 483–492. https://doi.org/10.1145/1180875.1180950

Digital Library

[53]

Charlotte P Lee and Kjeld Schmidt. 2018. A bridge too far?: Critical remarks on the concept of “infrastructure” in computer-supported cooperative work and information systems. In Socio-Informatics. Oxford University Press.

[54]

Kenneth Leithwood and Vera Ndifor Azah. 2016. Characteristics of effective leadership networks. Journal of Educational Administration(2016).

[55]

Shaobing Li, Joel R Malin, and Donald G Hackman. 2018. Mentoring supports and mentoring across difference: Insights from mentees. Mentoring & Tutoring: Partnership in Learning 26, 5 (2018), 563–584.

[56]

Claudia A Limbert. 1995. Chrysalis, a peer mentoring group for faculty and staff women. NWSA Journal 7, 2 (1995), 86–99.

[57]

Songqi Liu, Jason L Huang, and Mo Wang. 2014. Effectiveness of job search interventions: A meta-analytic review.Psychological bulletin 140, 4 (2014), 1009.

[58]

Alex Jiahong Lu and Tawanna R Dillahunt. 2021. Uncovering the Promises and Challenges of Social Media Use in the Low-Wage Labor Market: Insights from Employers. In Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems. Association for Computing Machinery, New York, NY, USA, 1–13. https://doi.org/10.1145/3411764.3445774

Digital Library

[59]

Thomas Ludwig, Volkmar Pipek, and Peter Tolmie. 2018. Designing for collaborative infrastructuring: Supporting resonance activities. Proceedings of the ACM on Human-Computer Interaction 2, CSCW(2018), 1–29.

Digital Library

[60]

Laura Gail Lunsford, Gloria Crisp, Erin L Dolan, and Brad Wuetherick. 2017. Mentoring in higher education. The SAGE handbook of mentoring 20 (2017), 316–334.

[61]

Peter Lynn. 2009. Methods for longitudinal surveys. Wiley Online Library, Wiley, Chichester, UK.

[62]

Kathleen M. Macqueen and Eleanor Mclellan-Lemal. 2008. Team-based codebook development: Structure, process, and agreement. Handbook for team-based qualitative research 119 (2008), 119–135.

[63]

Linda D Molm, David R Schaefer, and Jessica L Collett. 2007. The value of reciprocity. Social Psychology Quarterly 70, 2 (2007), 199–217.

[64]

Carol A Mullen. 2020. Does modality matter? A comparison of aspiring leaders’ learning online and face-to-face. Journal of Further and Higher Education 44, 5 (2020), 670–688.

[65]

Carol A Mullen and Cindy C Klimaitis. 2021. Defining mentoring: a literature review of issues, types, and applications. Annals of the New York Academy of Sciences 1483, 1 (2021), 19–35.

[66]

Elizabeth D. Mynatt, Jim Rowan, Sarah Craighill, and Annie Jacobs. 2001. Digital Family Portraits: Supporting Peace of Mind for Extended Family Members. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (Seattle, Washington, USA) (CHI ’01). Association for Computing Machinery, New York, NY, USA, 333–340. https://doi.org/10.1145/365024.365126

Digital Library

[67]

Emily Namey, Greg Guest, Lucy Thairu, and Laura Johnson. 2008. Data reduction techniques for large qualitative data sets. Handbook for team-based qualitative research 2, 1 (2008), 137–161.

[68]

Linda Phipps. 2000. New communications technologies-A conduit for social inclusion. Information, Communication & Society 3, 1 (2000), 39–68.

[69]

Volkmar Pipek and Volker Wulf. 2009. Infrastructuring: Toward an integrated perspective on the design and use of information technology. Journal of the Association for Information Systems 10, 5 (2009), 1.

[70]

Sarah D Pressman, Sheldon Cohen, Gregory E Miller, Anita Barkin, Bruce S Rabin, and John J Treanor. 2005. Loneliness, social network size, and immune response to influenza vaccination in college freshmen.Health Psychology 24, 3 (2005), 297.

[71]

Anabel Quan-Haase, Guang Ying Mo, and Barry Wellman. 2017. Connected seniors: How older adults in East York exchange social support online and offline. Information, Communication & Society 20, 7 (2017), 967–983.

[72]

Rizwana Rizia, Zeno Franco, Katinka Hooyer, Nadiyah Johnson, ABM Kowser Patwary, Golam Mushih Tanimul Ahsan, Bob Curry, Mark Flower, and Sheikh Iqbal Ahamed. 2015. ipeer: A sociotechnical systems approach for helping veterans with civilian reintegration. In Proceedings of the 2015 Annual Symposium on Computing for Development. ACM, New York, NY, USA, 85–93.

Digital Library

[73]

Johnny Saldaña. 2015. The Coding Manual for Qualitative Researchers (3 ed.). SAGE Publications Ltd, Thousand Oaks, CA, USA. 368 pages.

[74]

Niloufar Salehi and Michael S Bernstein. 2018. Ink: Increasing Worker Agency to Reduce Friction in Hiring Crowd Workers. ACM Transactions on Computer-Human Interaction (TOCHI) 25, 2(2018), 10.

Digital Library

[75]

William E Sedlacek, Eric Benjamin, Lewis Z Schlosser, and Hung-Bin Sheu. 2007. Mentoring in academia: Considerations for diverse populations. The Blackwell handbook of mentoring: A multiple perspectives approach (2007), 259–280.

[76]

Kristin S Seefeldt. 2016. Abandoned families: Social isolation in the twenty-first century. Russell Sage Foundation, New York, NY, USA.

[77]

Bryan Semaan. 2019. ’Routine Infrastructuring’as’ Building Everyday Resilience with Technology’ When Disruption Becomes Ordinary. Proceedings of the ACM on Human-Computer Interaction 3, CSCW(2019), 1–24.

[78]

Cathy Donald Sherbourne and Anita L Stewart. 1991. The MOS social support survey. Social science & medicine 32, 6 (1991), 705–714.

[79]

Anne B Shlay. 1993. Family self-sufficiency and housing. Housing Policy Debate 4, 3 (1993), 457–496.

[80]

Jesper Simonsen, Helena Karasti, and Morten Hertzum. 2020. Infrastructuring and Participatory Design: Exploring infrastructural inversion as analytic, empirical and generative. Computer Supported Cooperative Work (CSCW) 29, 1 (2020), 115–151.

Digital Library

[81]

Sandra Susan Smith. 2007. Lone pursuit: Distrust and defensive individualism among the black poor. Russell Sage Foundation, New York, NY, USA.

[82]

C Richard Snyder. 2002. Hope theory: Rainbows in the mind. Psychological inquiry 13, 4 (2002), 249–275.

[83]

Charles R Snyder, Cheri Harris, John R Anderson, Sharon A Holleran, Lori M Irving, Sandra T Sigmon, Lauren Yoshinobu, June Gibb, Charyle Langelle, and Pat Harney. 1991. The will and the ways: development and validation of an individual-differences measure of hope.Journal of personality and social psychology 60, 4(1991), 570.

[84]

Susan Leigh Star and Karen Ruhleder. 1996. Steps toward an ecology of infrastructure: Design and access for large information spaces. Information systems research 7, 1 (1996), 111–134.

[85]

Susan Leigh Star and Anselm Strauss. 1999. Layers of silence, arenas of voice: The ecology of visible and invisible work. Computer supported cooperative work (CSCW) 8, 1 (1999), 9–30.

Digital Library

[86]

Lucy Suchman. 1995. Making work visible. Commun. ACM 38, 9 (1995), 56–64.

Digital Library

[87]

Ryo Suzuki, Niloufar Salehi, Michelle S Lam, Juan C Marroquin, and Michael S Bernstein. 2016. Atelier: Repurposing expert crowdsourcing tasks as micro-internships. In Proceedings of the 2016 CHI conference on human factors in computing systems. ACM, New York, NY, USA, 2645–2656.

Digital Library

[88]

Charlotte Tang, Yunan Chen, Bryan C. Semaan, and Jahmeilah A. Roberson. 2015. Restructuring Human Infrastructure: The Impact of EHR Deployment in a Volunteer-Dependent Clinic. In Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing (Vancouver, BC, Canada) (CSCW ’15). Association for Computing Machinery, New York, NY, USA, 649–661. https://doi.org/10.1145/2675133.2675277

Digital Library

[89]

Michelle Van Ryn and Amiram D Vinokur. 1992. How did it work? An examination of the mechanisms through which an intervention for the unemployed promoted job-search behavior. American Journal of Community Psychology 20, 5 (1992), 577–597.

[90]

Tiffany C Veinot, Terrance R Campbell, Daniel J Kruger, and Alison Grodzinski. 2013. A question of trust: user-centered design requirements for an informatics intervention to promote the sexual health of African-American youth. Journal of the American Medical Informatics Association 20, 4(2013), 758–765.

[91]

Vasillis Vlachokyriakos, Clara Crivellaro, Pete Wright, and Patrick Olivier. 2018. Infrastructuring the Solidarity Economy: Unpacking Strategies and Tactics in Designing Social Innovation. Association for Computing Machinery, New York, NY, USA, 1–12. https://doi.org/10.1145/3173574.3174055

Digital Library

[92]

Etienne Wenger, Richard Arnold McDermott, and William Snyder. 2002. Cultivating communities of practice: A guide to managing knowledge. Harvard business press.

[93]

Earnest Wheeler and Tawanna R Dillahunt. 2018. Navigating the job search as a low-resourced job seeker. In Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems. ACM, New York, NY, USA, 1–10.

Digital Library

[94]

Xuecong Xu, Xiang Yan, and Tawanna R Dillahunt. 2019. Reaching Hard-To-Reach Populations: An Analysis of Survey Recruitment Methods. In Conference Companion Publication of the 2019 on Computer Supported Cooperative Work and Social Computing. ACM, New York, NY, USA, 428–432.

Digital Library

[95]

Ye Yuan and Svetlana Yarosh. 2019. Beyond Tutoring: Opportunities for Intergenerational Mentorship at a Community Level. In Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems (CHI ’19). ACM, New York, NY, USA, 1–14.

Digital Library

Cited By

Sha YRoth ALankenau SSchwartz DMarcu G(2025)Meeting People Where They Are: Building Community-Centered Care with Smartphone-Facilitated Response to OverdosesProceedings of the ACM on Human-Computer Interaction10.1145/37012009:1(1-23)Online publication date: 10-Jan-2025
https://dl.acm.org/doi/10.1145/3701200
Choi APfohl GD'Ignazio CFoucault Welles BParker A(2024)Entangled Amid Misaligned Seams: Limitations to Technology-Mediated Care for Repairing Infrastructural Breakdowns in a Youth Empowerment ProgramProceedings of the ACM on Human-Computer Interaction10.1145/36868968:CSCW2(1-33)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3686896
Romero Lauro QBigham JKotturi YFarzan RLópez CCardoso Llach DQuercia DMustafa MNiu SWong-Villacrés M(2024)Exploring the Role of Social Support When Integrating Generative AI in Small Business WorkflowsCompanion Publication of the 2024 Conference on Computer-Supported Cooperative Work and Social Computing10.1145/3678884.3681895(485-492)Online publication date: 11-Nov-2024
https://dl.acm.org/doi/10.1145/3678884.3681895
Show More Cited By

Index Terms

The Village: Infrastructuring Community-based Mentoring to Support Adults Experiencing Poverty
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. Empirical studies in HCI

Recommendations

Infrastructuring, collaboration and evolving socio-material practices of changing our world
PDC '14: Proceedings of the 13th Participatory Design Conference: Short Papers, Industry Cases, Workshop Descriptions, Doctoral Consortium papers, and Keynote abstracts - Volume 2

The workshop will examine issues around emerging participation in (re-)designing technological and/or societal infrastructures. Contributions should provide cases and/or methodological reflections on connecting ongoing social or professional practices ...
Studying Infrastructuring Ethnographically

This paper is motivated by a methodological interest in how to investigate information infrastructures as an empirical, real-world phenomenon. We argue that research on information infrastructures should not be captive to the prevalent method choice of ...
How Do We Provide Effective Student Advising and Mentoring During Record Growth?: (Abstract Only)
SIGCSE '18: Proceedings of the 49th ACM Technical Symposium on Computer Science Education

In their "Generation: CS" report this past year, The Computing Research Association detailed the explosive growth of computer science majors across both large and small institutions calling it "larger today than any time previously". Using data from The ...

Comments

Information & Contributors

Information

Published In

cover image ACM Conferences

CHI '22: Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems

April 2022

10459 pages

ISBN:9781450391573

DOI:10.1145/3491102

Editors:
Simone Barbosa
PUC-Rio, Brazil
,
Cliff Lampe
University of Michigan, USA
,
Caroline Appert
Université Paris-Saclay, France
,
David A. Shamma
Toyota Research Institute, USA
,
Steven Drucker
Microsoft Research, USA
,
Julie Williamson
University of Glasgow, UK
,
Koji Yatani
University of Tokyo, Japan

Copyright © 2022 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

Sponsors

SIGCHI: ACM Special Interest Group on Computer-Human Interaction

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 29 April 2022

Permissions

Request permissions for this article.

Request Permissions

Check for updates

Badges

Honorable Mention

Author Tags

Qualifiers

Research-article
Research
Refereed limited

Funding Sources

Detroit Urban Research Center and University of Michigan Poverty Solutions

Conference

CHI '22

Sponsor:

SIGCHI

CHI '22: CHI Conference on Human Factors in Computing Systems

April 29 - May 5, 2022

LA, New Orleans, USA

Acceptance Rates

Overall Acceptance Rate 6,199 of 26,314 submissions, 24%

Upcoming Conference

CHI 2025

Sponsor:
sigchi

ACM CHI Conference on Human Factors in Computing Systems

April 26 - May 1, 2025

Yokohama , Japan

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

26
Total Citations
View Citations
1,744
Total Downloads

Downloads (Last 12 months)833
Downloads (Last 6 weeks)85

Reflects downloads up to 28 Jan 2025

Other Metrics

View Author Metrics

Citations

Cited By

Sha YRoth ALankenau SSchwartz DMarcu G(2025)Meeting People Where They Are: Building Community-Centered Care with Smartphone-Facilitated Response to OverdosesProceedings of the ACM on Human-Computer Interaction10.1145/37012009:1(1-23)Online publication date: 10-Jan-2025
https://dl.acm.org/doi/10.1145/3701200
Choi APfohl GD'Ignazio CFoucault Welles BParker A(2024)Entangled Amid Misaligned Seams: Limitations to Technology-Mediated Care for Repairing Infrastructural Breakdowns in a Youth Empowerment ProgramProceedings of the ACM on Human-Computer Interaction10.1145/36868968:CSCW2(1-33)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3686896
Romero Lauro QBigham JKotturi YFarzan RLópez CCardoso Llach DQuercia DMustafa MNiu SWong-Villacrés M(2024)Exploring the Role of Social Support When Integrating Generative AI in Small Business WorkflowsCompanion Publication of the 2024 Conference on Computer-Supported Cooperative Work and Social Computing10.1145/3678884.3681895(485-492)Online publication date: 11-Nov-2024
https://dl.acm.org/doi/10.1145/3678884.3681895
Gautam AGandhi KSendejo J(2024)Enhancing Reentry Support Programs Through Digital Literacy IntegrationProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3660730(2882-2896)Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1145/3643834.3660730
DiSalvo CRothschild ASchenck LShapiro BDiSalvo B(2024)When Workers Want to Say No: A View into Critical Consciousness and Workplace Democracy in Data WorkProceedings of the ACM on Human-Computer Interaction10.1145/36374338:CSCW1(1-24)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637433
Mcclearn JJensen RTalhouk R(2024)Security Patchworking in Lebanon: Infrastructuring Across Failing InfrastructuresProceedings of the ACM on Human-Computer Interaction10.1145/36373978:CSCW1(1-26)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637397
Wani AJoshi ISingh P(2024)Navigating the Job-Seeking Journey: Challenges and Opportunities for Digital Employment Support in KashmirProceedings of the ACM on Human-Computer Interaction10.1145/36373758:CSCW1(1-28)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637375
Jo JXie JAiyer PKnearem TCarroll J(2024)Infrastructuring Community Fridges for Food CommoningProceedings of the ACM on Human-Computer Interaction10.1145/36373528:CSCW1(1-27)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637352
Anthraper NJaviya PIluru SChen LKleinsmith A(2024)PeerConnect: Co-Designing a Peer-Mentoring Support System with Computing Transfer StudentsExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3650936(1-7)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613905.3650936
Xu TJost EMesser LCook PForlenza GSankaranarayanan SFiesler CVoida S(2024)“Obviously, Nothing's Gonna Happen in Five Minutes”: How Adolescents and Young Adults Infrastructure Resources to Learn Type 1 Diabetes ManagementProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642612(1-16)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642612
Show More Cited By

View Options

View options

PDF

View or Download as a PDF file.

eReader

View online with eReader.

HTML Format

View this article in HTML Format.

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Full Access

Get this Publication

Figures

Tables

Media

View Table of Conten